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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Awesome service
THE FORCE IS WITH ME!...I AM ONE WITH THE FORCE...
Awesome product great customer service, fast shipping
The quality of the products is astounding, and the pricing is very competitive. I always recommend this site to my friends!
Great Website. Easy Ordering and customizing.
No
Ordering individual parts on this site leaves something to be desired. You NEED to have the option to just order a individual part for a lightsaber. Thank you.
Surprisingly responsive and helpful
It was easy to place my order. And I am so excited!
They came fast! I was surprised how soon they came. They arrived looking great and elegant for a civilized age, haha. They felt great in the hand and we enjoyed them right away. I had only two small problems that are in the process of being resolved. They put the wrong switch on my Bellicose. I had ordered a non-illuminated av switch but instead I received a standard black guarded switch. I also noticed that I got only one retention screw for the blade holder instead of two. I emailed them the next day and they responded very quick. It is still in the process of being resolved and will probably take a little longer because they have been affected by hurricane Harvey but I am hopeful that they will be accommodating. This is the only reason I gave only 4 stars rather than 5. The customer service has been fast and friendly. And despite not having the switch I ordered the saber is still AWESOME! It doesn't really bother me. I still look forward to dueling with it.
My overall experience has been very nice. No complains from my part.
Z
The website is very cluttered and the options do not have very informative descriptions. I had to look elsewhere to get answers to my questions about certain options for the lightsaber. Not being able to ship to an alternate address is a bit troublesome. All of that said, I already own an Ultrasaber and it is an excellent product.
Lots of options, easy to find links about options. When I received my product there was a faulty switch, contacting Ultrasabers was quick and easy, the product was returned for inspection, fixed and sent back within 1 week.
Easy shopping experience. Daughter really enjoyed building her own stunt saber.
Ultrasabers is AMAZING! I am EXTREMELY happy so far and will continue to shop with you in the future! Well Done!
The cost of the add-ons, the sabers themselves, and shipping is too pricey. Because of that, I limited most of my saber's customizations to basic standard selections which is a let down. But quality of the sabers are overall great!
Amazing Mystery Box experience! 5/7 will order again!
I was trying to decide on a purchase on either the mystery box or grab bag and HOLLY was a huge help in making the decision! Thanks again, Holly!
The best website and no expensiv
Quick and easy the second time through. I received a Dark Sentinel v4, with a blue LED. I like it because it's much slimmer than the Bane I received in my other grab bag. Also, I swapped the Bane pommel to the D. Sentinel and the color contrast and weight distribution is better now. The only thing is, the finish on the pieces could be better. All the edges are overly sharp, they all need rounding over. The D. Sentinel needs to be stripped of the black coating and sanded down. It still has a freshly machined feel to it, it's like it wasn't sanded and smoothed before coating. But overall, they are great, because they give you a chance to customize them yourself, versus being too afraid to mess up the finish it already has.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members