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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Placed a second order with Ultrasabers after having such an easy and pleasant experience ordering from them last year. This time round was just as easy and pleasant. Customer service is excellent, and the lightsabers they produce are superb!
This was my fourth purchase from Ultrasabers. I love all of my sabers. They all look very nice, sound great, and are extremely durable for dueling. Ultrasabers has great products and awesome customer service. All of the dealings I have had with their customer service has been top notch. I would highly recommend Ultrasabers to anyone interested in purchasing a lightsaber. You will receive your order very quickly compared to other saber companies and you will receive a product that is very durable and highly dual- worthy. I dual hard with all of my Ultrasabers and so far not a single thing has broken on any of my sabers.
Been eyeing these sabers for years! Finally broke down and ordered one. The process was simple and straight forward. Lets see how my product turns out. Cant wait!
Great site - easy to find selections
Love you guys. Ultrasabers has great CS and their sabers are beautiful.
I have two diamond sabers, two stunts, and one basic sound.
Ultrasabers are incredibly loud with diamond sound and are great fun to play with.
Holly was great for live customer support during my experience on the site. There were a couple more questions concerning saber options that I had to figure out by guesswork since there weren't any pictures of what the option actually changed on the hilt. (e.g. Front button and back button colors for the Graflex hilt)
Ultrasabers continues to provide great service and quick delivery
Excellent
Great and easy to use website and Sophia was a great help answering my questions before check out.
I ordered on a Wednesday, and had it by Saturday. Wow! Loved it. I am going to save up for another.
Build quality is second to none!
The Tri led setup has a very brilliant glow, it looks like it came right off the big screen.
I know that I will be getting one with sound in the future!
I've always wanted a light saber that made the "swoosh swoosh" noise as you wave it around. I didn't know much about purchasing one of these so I watched a few Youtube videos and decided to stick with the Sabers with Basic Sound. Turned out great! I used it as part of a Halloween costume and got a lot of attention...even from security!
Great great and accurate product.
I like lightsabers.
Great experience. Love the grab bag. I might get a mystery box in the future.
Always awesome response to friends that can't believe I have real light sabres. The new Saber is awesome however the sound font needs an upgrade.
Website has been fairly easy to navigate, right when I was checking my cart somebody got in contact with me to answer any of my questions. Order came in rather quickly.
Great Customer Service that goes above and beyond expectations
Ordered a Mystery Box. Received Aeon V4 with blue blade. What's better than that then getting the dark side equal to it? If I had any recommendations for Ultrasaber it'd be to allow more customization. More looks to models we already have. Nice and heavy saber though. Very impressed. Granted the post office wasn't gentle. But hey it works.
Received my mystery boxes today and I could not be happier! Just ordered 4 more!
Much better than expected, very pleased and recommended!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

