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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The ordering process was smooth as silk and as awesome as ever. Keep up you hard work because it is definitely paying off in terms of customer retention.
I ordered a light saber. In about a week, a light saber showed up on my door in a brown box. I like it.
Great purchase!
I received my sabers in a very short time frame, so that was great. Iverall, I really likr the saber (it's my first). The only complaint I have is that I found out after I ordered it that I could have gotten sentinel yellow but it wasn't on the list of options. When I contacted your company, they said it was not a perfected color and so it had to be requested. Since I didn't ask for it ahead of time I would have to pay $50 to send it back in for the color I really want. Problem is, how could I have know to ask if I didn't kow it was an option.
Marlena was amazing!
Dope
Really nice site, fast and easy ordering process. Everything is organized and easy to find. Great customer service. I would highly recommend this site to anyone who is in the market for a saber.
It was honestly a bit larger than I expected. Loved it, the quality and detail are superb
Love my ultra saber! :)
I was a little disappointed in the $75 grab bag/mystery box. I know it's a gamble but for $75 I wish they would have sent me a saber at least of equal value.
Great service!
Awesomesauce!
Excited to purchase my first Lightsaber!
Great customer service and products are amazing.
Mystery boxes are worth it! Very happy with my first saber, I plan on getting another here soon!
Very pleased. I purchased two mystery box sabers and received two fantastic pieces. Will most likely buy again.
Fairly straight-forward selection & customization process. I can't wait to see the product in person!
Simple but I feel like the website could be updated. If you need help or ideas, I am willing to contribute to the cause.
Customer service was great and all questions answered timely enough to catch the sale. Spent enough to get free shipping with USPS and still got it with a week from placing the order. Very satisfied with the quality of the sabers.
Fast shipping. Good quality. Awesome rewards program. The only flaw in the delivery is USPS. I had to find the driver because he couldn't find my apt building. You guys are great though.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

