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Ultra Sabers

4.6

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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Ian M.
1 review
0 helpful votes
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Everything is great, there was a problem with my order, missing charger and coupon rewards... But I sent an email and everything was solved within minutes, a minor annoyance. Customer service is excellent will deal with again

Date of experience: November 16, 2017
SbrMan R.
1 review
0 helpful votes
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There are a lot of options to choose from...
November 17, 2017

There are a lot of options to choose from...so lots of description to read through in order to understand what you're purchasing. Overall, great experience.

Date of experience: November 16, 2017
Brandon Y.
6 reviews
0 helpful votes
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Had a small problem where I thought the bulb had died, after contacting customer service it turned out that the Li-ion batteries had become "fully dead" meaning they wouldn't recharge because I had left them idle in the saber for too long, after purchasing some new batteries the saber ignited immediately.

Date of experience: November 16, 2017
Alex R.
1 review
0 helpful votes
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Loved it!
November 17, 2017

Loved it! Looking forward to future orders!

Date of experience: November 16, 2017
Greg C.
11 reviews
0 helpful votes
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I could not believe how quickly my saber arrived after ordering! I had a great idea of what the saber would be like using youtube reviews and the saber forum, and it still managed to exceed my expectations! I did manage to strip my retention screw within the first 5 minutes of opening my package (do not over tighten), but as soon as I got it out I went to a hardware store to buy a better one than the standard screw that is shipped with the saber.

Date of experience: November 16, 2017
Greg L.
1 review
0 helpful votes
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So impressed with the service and the impressive product that we have received. So impressed I've bought more sabers as Christmas presents!

Date of experience: November 16, 2017
Aidan T.
1 review
0 helpful votes
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Great website and awesome products!
November 16, 2017

Great website and awesome products!

Date of experience: November 16, 2017
myles O.
1 review
0 helpful votes
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Gifts for a wedding, hope they come in time :)
November 16, 2017

Gifts for a wedding, hope they come in time :)

Date of experience: November 16, 2017
Matthew L.
4 reviews
0 helpful votes
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The whole shopping process felt very good, very streamlined. However, I have sensitive eyes, and light text on a dark background is very straining. I wish the background/font for the website was different colors (Ideally white background, black text).

Date of experience: November 16, 2017
Elr D.
1 review
0 helpful votes
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I really liked my light saver it was made really well the only thing I did say is a week after I received the item I got a tax invoice and had to pay an extra £20 after I had paid everything

Date of experience: November 16, 2017
Scott I.
5 reviews
0 helpful votes
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I love these sabers!
November 16, 2017

I love these sabers!

Date of experience: November 16, 2017
CHERIE F.
2 reviews
0 helpful votes
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AWESOME!
November 16, 2017

AWESOME! AWESOME! AWESOME!

Date of experience: November 15, 2017
Hbresi R.
1 review
0 helpful votes
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Very fast delivery, great item
November 16, 2017

Very fast delivery, great item.

Date of experience: November 15, 2017
MacAoidh D.
1 review
0 helpful votes
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Was ok, frustrated on shipping, billing troubles that blocked a previous order, had to use USPS.

Date of experience: November 15, 2017
Melvan S.
1 review
0 helpful votes
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I called in and the woman on the phone answered a lot of my questions. Very professional and helpful.

Date of experience: November 15, 2017
John R.
9 reviews
0 helpful votes
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Fast shipping, good packaging, amazing product
November 15, 2017

Fast shipping, good packaging, amazing product.

Date of experience: November 15, 2017
Jeffrey S.
1 review
0 helpful votes
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Overall fast process when it comes to ordering
November 15, 2017

Overall fast process when it comes to ordering

Date of experience: November 15, 2017
Zi D.
1 review
0 helpful votes
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Before: Well, the randomness is really confusing
November 15, 2017

Before: Well, the randomness is really confusing. But other than that it is all good. Customer service replied really fast and patient too.

After: Light Sabers are a thing everywhere. The quality received is excellent! There are some things that I feel could be better though. The amount of hot glue used to stick the inner films to the saber, located at the opening could be reduced and made more efficient. Perhaps the saber could be a little bit longer. It is kind of too short. But other than these minor complaints, all is good in the light of the force.

Date of experience: November 14, 2017
DRB A.
1 review
0 helpful votes
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Ordered two mystery boxes, and one had premium sound. I am pleased with the quality of both hilts. They are very well made

Date of experience: November 14, 2017
Takeshi T.
1 review
0 helpful votes
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I was able to receive the products sooner than I excepted.
And the quality of your lightsaber is so good! My friends and I enjoyed the duel using them!

Thanks

Date of experience: November 14, 2017

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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