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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Experience was smooth and fast!
The mystery boxes were great, perfect condition, took four days to ship. The only issue I found was the quality of one of the blade plugs. It wasn't fully goes into the "blade" part. Otherwise very happy with my order.
Thanks but I am sure that the light inside is not correctly installed and I am sure the sword is too long and not the size ordered. But my son is happy with it.
I was quickly assisted with ordering the exact specific details for a Christmas Present. The online chat was so helpful in making sure I got what I was looking for.
Good selection and easy process. Could use more sales for purchases under $300 though.
I want another one.
Easy site to maneuver. Great product in the past, excited for our new sabers!
I loved how you gave detailed descriptions for each part. The video tutorials were a huge help (being a first time saber buyer). I wish you had an option to include LEDs throughout the entire blade to make the light brighter. Otherwise Makoto sabers are where i'll take my business next.
I am really pleased with my purchase. I ordered the mystery box saber for my brother and he really enjoys his saber. Will buy again!
Only thing I dont like is how the batteries come loose while sparring if you dont tape them. Wish I would of made all of them rechareble. Other than that. Very happy
Ordered a mystery box, received a basic saber with sound. Good quality, great craftsmanship. A few minor issues but nothing to lose your temper over. Over all very very pleased would definitely buy again! I also highly encourage the mystery box purchase.
I have to say big thumbs up! This was my first saber purchase with your company and I am just in awe at your service, price, and quality! Thank you for you unbelievable commitment to customer satisfaction. I will be ordering again soon!
More information on each selection screen would be helpful.
The sabers are awesome. I bought one of the smaller 9inch handle and 24 inch blade for my two year old and he loves it. Sturdy enough he won't break the light saber but most likely something else soon. I bought won for myself one as well and we have been playing for at least 1 hour every night.
I love UltraSabers. They are the best company for beginners in the saber world, or people on a budget. I plan on continuing to purchase from them for a while. They have a great selection for Sabers, and EVERYTHING is customizable. I love my 'saber, and hopefully you will too.
"Shopping experience" was great, very clear and easily usable website with plenty of information everywhere, including links to help articles and youtube videos. Best webshop I've used in a while.
Website is simple and intuitive, relevant information is clearly displayed so there can be no confusion. Customer service is excellent. Great experience! - Upon receiving my delivery only 9 days after ordering everything worked perfectly. I have already ordered my next saber and am awaiting it eagerly!
I was able to find what I wanted and customize it the way that I liked. Saber came in excellent condition and has been very awesome!
I am very happy with the sabre I received in my mystery box. I have already ordered a second mystery box and can't wait to get it.
I ordered a basic mystery box shipped to Edmonton alberta it tookobly 2 days to get to my door step! The quality is amazing love this product and the start of a new collection!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

