Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Delivered on time, customizations were exactly as I ordered. I love these sabers, theyre so well built and look great!
I recently received my $75 ultrasabers mystery box and Im super happy with my v4 Initiate stunt saber!
The product is great, but it took a month to process. The actual delivery time was overnight, which is impressive, but by then my son had been waiting a month for it.
I absolutely love my new saber. It is amazing and the shipping was really quick. So top of the mark product. I have already bought another one.
My son customized this for his 13th birthday. Hes wanted it for awhile. He absolutely loves it. Hes been patiently waiting and is excited to finally have it. Hes been a Star Wars fan for a long time.
Thanks Ultrasabers
Bought it for a close friend of mine and we got super lucky and got a red one - the only color he didn't have!
Im broke so I had to get one without sound but wow its beautiful. And it feels so great in my hands. I cant wait to save up enough to get one with sound. But the green looks bomb
I could be wrong, but my blade looks like the regular heavy grade and I ordered the Ultraedge heavy grade. I would email them about it, but I'm still waiting for a response to an email I sent them about my first order...
I was counting the minutes until my ultra saber came. It took about a month to come. But I am excited to say that I am very happy with this product. It glows so bright and is weighted perfectly. Im very impressed.
Everything is very easy to navigate and the number of videos there are here to help out customers is much appreciated!
Second time buying from US, mystery box this time. Did not disappoint once again. I was missing one of the screws to secure the blade in but thats a minor detail i can get one at home depot.
Was really happy with their customer service. We had a few questions here and there and they were right on it answering them! Dispite the expected holiday delay everything shipped very quickly!
I think people should look at the YouTube videos to see what they really want. It's a $$ investment, but totally cool!
The saber itself is a great product but it took over a month to ship and shipping was super expensive!
I am very pleased with the saber I got. It is pretty bright for being an initiate saber and looks good in video and photos, plus the arctic blue is beautiful!
I love my lightsaber from Ultrasabers! It is so cool! I got the Chosen One handle and Arctic Blue color. I've always wanted a realistic lightsaber and after watching Episode VIII, I decided to finally get one. Thought I'd get ready for Episode IX and maybe take it with me to the theaters... nah, probably not!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

