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Ultra Sabers

4.6

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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Minnesota
1 review
0 helpful votes
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Took a bit to ship
February 8, 2018

It took a bit on the processing but I should be getting the shipping email soon and they were quick on costumer service

Date of experience: February 7, 2018
GB
1 review
0 helpful votes
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Very good quality
February 8, 2018

Only took one month to arrive but the wait was well worth it. This says i need to have at least 100 characters in order to submit it sooooo

Date of experience: February 7, 2018
California
1 review
0 helpful votes
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Fantastic, while the concept of a stunt saber is essentially a fancy flashlight, I feel the force in my veins while wielding it. Quality parts and Im very satisfied

Date of experience: February 7, 2018
Chris A.
7 reviews
0 helpful votes
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I could not log into my account after my first purchase, still can't sadly.

Date of experience: February 7, 2018
Australia
1 review
0 helpful votes
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Very professional.
February 8, 2018

The light sabers arrived very promptly for international mail so we would not hesitate to purchase from you again. High quality workmanship! Very satisfied customers, thank you!

Date of experience: February 7, 2018
France
1 review
0 helpful votes
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Parfait
February 8, 2018

L'attente a été plus longue que d'ordinaire à cause de la forte demande, mais le service client était au petit soin. Et le sabre est parfait, comme je l'imaginais!

Date of experience: February 7, 2018
Zero X.
1 review
0 helpful votes
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Took way too long to be shipped but the product is very well built and I am very happy with how it turned out. The LED is bright and the hilt feels nice though the balance could be a tad better.

Date of experience: February 7, 2018
Ohio
1 review
0 helpful votes
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Excellent product and customer service. Well worth the investment. I couldn't be more pleased with my purchase.

Date of experience: February 7, 2018
Turkiye
1 review
0 helpful votes
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Amazing Product
February 8, 2018

The lead time took longer than excpected, but in the end, the lightsaber I got was worth it. I will definitely shop again from Ultrasabers, just hoping for shorter lead time.

Date of experience: February 7, 2018
Canada
1 review
0 helpful votes
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The recent Movie release, and the Christmas season combined meant that I couldn't have placed my order at a worse time.

Like many other reviewers, I knew very little about Lightsabers as I was buying them as a Birthday gift. This resulted in several unanswered phone calls and e-mails requesting assistance in choosing product options.

After a period of waiting for a response, I opted to just wing it... and placed my order. Shortly thereafter, I received an e-mail from Customer Service explaining how busy they were due to the aforementioned reasons (Movie/Christmas).

Despite my situation, I understand how busy UltraSabers is, as they do appear to be the premier provider of quality dueling Lightsabers. I still wish that I could have got in contact with someone from Customer Service before I placed my order. This would have resulted in a few changes to the options I chose, which would have ultimately improved my shopping experience.

Regardless of the issues stated above, I would highly recommend these products if you don't mind waiting: Apprentice LE V4 (Guardian Blue) and the Dark Apprentice V4 (Blazing Red).

Update (06/01/2018): I decided to downgrade my rating of this website due to a continued lack of communication from Customer Service. (unless you count a generic e-mail telling me that I can log in and raise my star rating at any time)

Date of experience: February 7, 2018
Pennsylvania
1 review
0 helpful votes
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Pretty great
February 8, 2018

My only complaint is that it took a month to arrive, but it was because of such a high amount of previous orders. Otherwise, the lightsaber showed up quickly after being made, and is extremely well made. I love it and use it all the time.

Date of experience: February 7, 2018
France
1 review
0 helpful votes
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L'attente valait le coup
February 7, 2018

Délai de livraison un peu long, dû au $#*! pris par Ultrasaber avec l'afflux de commande de la période des fêtes, et les intempéries de décembre, mais très satisfaite de ma commande une fois reçue, la possibilité de choix du bouton d'allumage est un plus que j'apprécie sur un modèle de sabre que j'avais déjà commandé mais qui avait eu un problème au niveau du bouton d'allumage qui s'était cassé en faisant tomber le sabre plusieurs fois en entrainement. Je prévois déjà d'en acheter un autre d'ici peu de temps^_^

Date of experience: February 7, 2018
KB W.
1 review
0 helpful votes
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Great customer service, high quality
February 7, 2018

Great customer service, high quality

Date of experience: February 6, 2018
Washington
1 review
0 helpful votes
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Overall very happy.
February 7, 2018

I purchased a mystery box saber and was some what disappointed to see that after I paid an extra $20 for shipping, and had to wait longer than the expected period, all I got was a stunt saber. HOWEVER, I am very happy with the saber that I got and it is a MYSTERY box saber. I guess that's just the nature of the beast.

Date of experience: February 6, 2018
Josh G.
1 review
0 helpful votes
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Ultra Sabers will always be my one stop shop for my saber needs

Date of experience: February 6, 2018
Canada
1 review
0 helpful votes
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Magical!
February 7, 2018

My son is thrilled- loves it! Its displayed for all to see and is truly a work of art and when it lights up Wow! We were amazed with the quality of the Ultrasaber! We didnt know what to expect when we ordered it but it has exceeded our expectations.

Date of experience: February 6, 2018
Canada
1 review
0 helpful votes
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The force is with me!
February 7, 2018

Im so very happy that my saber' is here! I will definitely be ordering again for myself and friends alike

Date of experience: February 6, 2018
Belgium
1 review
0 helpful votes
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Friendly and helpful customer service
Sturdy and well packed.
Smooth shipping.
I am looking forward to the next order.
A happy customer!

Date of experience: February 6, 2018
EmeraldClaw R.
1 review
0 helpful votes
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I really love my brand new Archon v3.1!
February 6, 2018

I really love my brand new Archon v3.1! Well done, Ultrasabers. Well done.

Date of experience: February 6, 2018
Texas
1 review
0 helpful votes
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First of all i loved the hilt, very well made. My problem was the shipping was a bit slow and my main complaint is the color i got for the lightsaber, the color was silver, all it looks like is a florescent light, its like i bought a big flashlight. I wish they would stop producing the silver light..

Date of experience: February 6, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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