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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Ultrasabers delivers the best replica and combat lightsabers, hands down. Their shipping may be a bit slow, but given the recent rush of business prompted by the holidays and movies and the fact that they are currently fulfilling a much larger demand than in the past, this is more than forgivable with a bit of Jedi-like patience. All in all, I truly cannot say anything bad about them. I have purchased two lightsabers from them and found their site easy to navigate, customer service delightfully personable and caring, and their products to be more than worth every penny. The Force truly is strong with their capable and excellent staff.
My son is beyond satisfied! Will probably order again in the future. Thank you for answering all my emails.
Very easy site to use and navigate
Shopping was a pain. Had to pay duty fees and took awhile
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The contact with ultra sabers was just to check the shipping status of the lightsaber (because I was that excited for my first saber to arrive), and the responses were quick and informative. Lead time for my saber was ~20 business days as opposed to 8-14, but I understood the delay with the numerous orders a new Star Wars movie would cause. The saber was well worth the wait. I'll probably order another one at some point.
The production time of this was way too long and what's worse is the lack of communication I received about the delay. It was only when I inquired after 14 business days about my order that I received a generic response that indicated they were running behind but not information about when I could expect the order. It was a 3 year olds birthday present and ended up being extremely late.
I had a decent idea of what to expect but I was still pretty skeptical until it finally arrived. Just holding this thing in your hands feels awesome. Not to mention turning it on in a dark room, it always makes people wow. I'm extremely pleased with my saber and I cannot wait to order another one!
Lightsaber as described.
Nice and helpful service.
Fast shipping.
I would recommend!
My son is absolutely stoked with his ultra saber! Hes already talking about the next one he wants to order. Great job guys!
It was great but I'm wondering if I can buy a charger for my saber it's seems I might not have selected that when I ordered my saber.
Easy to order and great follow through with tracking our package.
Legit build. Thanks for being awesome. Ana from customer care was legit as well
Shipping took awhile, but communication was solid and timely. I look forward to ordering again from the company.
Thank you. You made my nephew very happy. Cool product. Wish the communication was better sent several emails that were never answered.
Very pleased with the product, everything as advertised. Timely service, given the holiday special events and recent movie release that likely spiked interest in US products. Looking forward to doing business with them again.
5 is for Yoda!
Le sabre Lazer était pour un ami, il est ravi. Le Sabre lazer est très beau. C'est un super cadeau pour ces 30ans!
I love the build quality and craftmanship. The customer service is excellent, as I had to change a few things about my order after I had already ordered, and they happily obliged. I got my saber exactly the way I wanted it!
I received my lighstaber in the mail today and absolutely love it! The only negative I have is how long it took for me to get my saber. It took almost 3 full weeks to arrive. I wasn't expecting a wait that long. The saber was well worth the wait though. Very pleased!
I had a good experience with this company. They sent out what I ordered and responded back to my inquiry when I emailed. The products work great ready to go when I got them, my daughter and I really like them. If they had a customer service rep answering phone calls I bet they would get a ton more orders though and grow much faster. A custom product takes time to manufacture and to ship out, people need to stop freaking out because it took 3 weeks to ship out or a little more. It's not like this product is medicine that will cure an illness and is needed asap. Society has gotten to the point that everything is needed asap and right away otherwise it isn't good. That's wrong. Good things come to those who wait. If you need something earlier order it in advance.
There were delays in getting shipment but we understand there was a backlog after the holidays so we patiently waited. It was worth the wait! My teenage son was overjoyed to get his saber. It is everything he imagined and more. Thank you!
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members