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Ultra Sabers

4.6

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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stef O.
1 review
0 helpful votes
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Cool, well laid out site
February 25, 2018

Cool, well laid out site.

Good customer service as well; though be patient.

Date of experience: February 25, 2018
Martha Y.
6 reviews
0 helpful votes
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I dig it
February 25, 2018

I dig it

Date of experience: February 25, 2018
France
1 review
0 helpful votes
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Great products
February 26, 2018

Thanks for your nice sabers. My kids love them. Will buy some more stuff from you quite soon. I guess a couple of more sabers will do fine.

Date of experience: February 25, 2018
Alaska
1 review
0 helpful votes
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Prefect exactly what i wanted well made sound are fantastic and light is bright and looks fantastic the diamond controller works so well i love it

Date of experience: February 25, 2018
Texas
1 review
0 helpful votes
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Great saber!
February 26, 2018

Dual menace ce, nickel plated quick release coupler. Probably the best Darth Maul replica, combat ready, for the price point, that I dont have to build on my own. Yes, they take a few weeks to process orders, but these arent boiler- plate sabers. They are made to order and their catalog is quite large. Service was good considering their workload. I modified my order 5 or 6 times, since first having placed it. They got everything correct and did a good job of coordinating and incorporating changes on the fly, while still completing the order in about three weeks. No complaints here. I see a lot of hate in these reviews, but the haters should ask themselves which they prefer: a company that focuses on reassuring clients constantly via telephone, or a company that applies its resources toward meeting deadlines and getting orders right. As far as the technology goes, ultra sabers are the equivalent of an AK 47 in the combat saber world. A lot of what they have may not be the latest tech, but it is proven reliable, easy to understand, and easy to maintain, and effective. That is exactly what I was looking for. Way to go ultra sabers!

Date of experience: February 25, 2018
Arkansas
1 review
0 helpful votes
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Very nice
February 26, 2018

Only problem is they should tell you at time of check out that it could take up to so many weeks to fill. Order, other than that i was completely satisfied.

Date of experience: February 25, 2018
New Jersey
1 review
0 helpful votes
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Decent
February 26, 2018

While it did take a while to ship i am very satisfied with my purchase, i would fully reccomend ultrasabers as the best place to buy anything and everything having to do with lightsabers.

Date of experience: February 25, 2018
Spain
1 review
0 helpful votes
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First purchase
February 26, 2018

We almost waited for one month until our sabers arrived, a bit more than usual but we are happy anyway as they are amazing. Customer service was really good as they explained us why the delay. We are pretty sure that we will order more sabers in the future.

Date of experience: February 25, 2018
Germany
1 review
0 helpful votes
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We ordered three sabers one custom made wich was very cool, and two mystery boxes. The mystery box sabers had some scratches, because the wrapper around it was not probberly secured. Time from order till delivery was a month, so this is ok.

Date of experience: February 25, 2018
Thomas N.
6 reviews
0 helpful votes
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It took a long time to show up, but I love the product.

Date of experience: February 24, 2018
EmberD M.
1 review
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This is my first time buying from Ultrasabers and they were great at answering my questions. I was a little impatient because this was my first lightsaber, but I am very happy and have already ordered another one.

Date of experience: February 24, 2018
Barbara E.
11 reviews
0 helpful votes
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Came within a reasonable time
February 25, 2018

Came within a reasonable time.

Date of experience: February 24, 2018
California
1 review
0 helpful votes
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I am very pleased with the saber itself. So much so, that I ordered another for a friends birthday. But the customer service and time to complete my order was abysmal. Their own estimates of 5-8 days, and then 8-14 days when the initial time had expired, were way off and I received mine 24 days later. Most of my emails and one phone message were not answered or acknowledged. They may need to hire more staff or at least plan for temps in busy seasons.

Date of experience: February 24, 2018
Colorado
2 reviews
0 helpful votes
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Best option
February 25, 2018

I don't know of any other website out there "ultraforge" included, that will naturally give you the option of having BOTH a hilt (which also has lights coming from the barrel) AND a full lightsaber on the same purchase. Ultrasabers is the only one that let's you have both options with a simple swap. At other stores you have to buy a saber or an empty hilt, but even them it won't function as a hilt on its own (have electronics and lights inside when flicked on) it'll just be the empty casing and be just as expensive as a full saber. Ultrasabers gives you both included with any purchase. It's great

Date of experience: February 24, 2018
Alexander G.
1 review
0 helpful votes
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N/a
February 24, 2018

N/a

Date of experience: February 24, 2018
liam j.
1 review
0 helpful votes
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Long but thats ok
February 24, 2018

Long but thats ok.
Its a very important purchase

Date of experience: February 24, 2018
GreyJedi Q.
1 review
0 helpful votes
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First order with ultrasabers so far so good
February 24, 2018

First order with ultrasabers so far so good.

I got the package fairly quick ONCE it was sent out. Most of the wait must've been in the assembly, because my order status was "processing" for 2weeks. This is where communication would be great, and not just a general reply. Having said that the saber is great I'm having lots of fun. Now that I know what to expect I'll be ordering again

Date of experience: February 24, 2018
itHtr E.
1 review
0 helpful votes
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Love the product, but when I ordered it said 8-10 day lead time and it took about a month to get here.

Date of experience: February 24, 2018
Travis N.
5 reviews
0 helpful votes
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Easy to find what I wanted :)
February 24, 2018

Easy to find what I wanted :)

Date of experience: February 24, 2018
Margarete P.
1 review
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Very structured
February 24, 2018

Very structured

Date of experience: February 24, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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