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Ultra Sabers has a rating of 4.7 stars from 19,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Ive been doing buys from Ultrasabers.com since May 2018. From where they ship from to where Im at, the shipping is a normal 3-5 days. Didnt foresee that theirs show would mess up the normal shipping days.
But with a quick letter and a response, with in a day, I was able to chat with 1 of their reps to see where my Ultrasaber Reaper was at...
Im very pleased with how Ultrasabers.com reps, let you know how they can fix your issue in a fast and prompt manner...
Meh... Pay a bit more and you could get a nicer blade... Never the less as a young padawan - I accept my blade...
Very fast shipping, excellent customer service and an overall great rating. A great product as well as customer accommodations.
This was a great experience. Very quick great customer service. THE FORCE IS STRONG WITH ULTRASABERS
Love the product
I loved not knowing what I'd get from my $75 mystery box even though I have a con only a couple days away and am going as darth talon, to my sweet surprise not only did I end up getting the dark ini. Le with sound but it was also red which works out perfect! Can't wait to buy more
Everything was great with that mystery box purchase. Only down thing is my most recent order I could not get the 10% spring discount code to work so I paid full price for my hilt but that's not the end of the world as I really wanted to build a crossguard for my ultrasabers collection
Great construction, customer suppprt, and shipment tracking. It was a very smooth experience, prompt email responses. The product is well made, durable.
People from ultrasaber answered all my questions in a few days time, they were very patient with me and helped me make the decision to order the Guardian saber I wanted.
Ordered a saber, then changed my mind and asked for fairly large changes to the order 24 hours after. All the changes I wanted went through with plenty of help from the employees i dealt with. Very happy with saber and service and would definitely order again and recommend to a friend.
First time purchase...not going to be the last. Thanks Ultrasabers.
Overall I like the product very much. My order was delivered to Austria within 10 days, which exceeded my expectations. I had a few difficulties with all the options for the saber and wished, there had been be a better description for some things though.
I love the sabers I got. The only issue I have with them was chips in the paint other than that I got what I had ordered
Great saber! Really happy with the price and the quality. Will be ordering more! Cant wait to get a custom saber.
I absolutely LOVE my lightsaber. I ordered it about a week and a half before a convention, and I was a lil nervous that it wouldn't come on time, but they shipped it the very next day and it got to me within the week! Will totally order from here again :)
Every time I visited their website, Ultrasabers had someone ready for me to answer questions, help me shop, or address concerns. The website is intuitive, the prices are affordable, and the products are very good quality.
Saber looks good could have a colored led instead of white but still a good looking saber. Shipping was pretty quick and saber was well packed in a sturdy box.
To take advantage of the Halloween special, I decided to stock up on some blind bag sabers for Christmas/birthday gifts and I got a couple new toys for myself. Let me just say, I couldn't be happier. Not only did I get a fee Initiate saber to give to my brother which for $5 I was able to select the blade color he wanted and it came with a covertec wheel installed, but I also received a Guardian Saber with the Emerald Driver and Sound as a blind bag surprise! I was totally shocked and simply floored by the luck. Needless to say I was totally happy with the additional sabers I received two of which are still wrapped on as of now are on their way to their new owners. I now currently own 6 Ultra Sabers and I'm looking forward to my next purchase already. Also, I really can't say enough about the service I received up to and beyond this purchase. It really makes it easy to do business with such an awesome company. Thanks!
Very quick and easy process! The mystery box Saber is less than what I had hoped for. I wish it at least had some sound.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

