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Ultra Sabers has a rating of 4.7 stars from 19,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I liked the variety of the lightsabers
Quick and easy to use website
The website was not updated with my order or the shipping information. I sent an email to customer and they responded very quickly and provided me with the necessary information. Thank You Ana for your excellent customer service
Reliably good mid grade blades
Easy to navigate website, quick and easy checkout, and phenomenal customer service! A great place to buy Sabers and parts as always!
Great lightsaber, fun to swoosh around, and the price was really great too!
The site was very well organized.
Processing was much faster than expected... bought three mystery boxes and received a very nice hilt. (gaurdian)
Always quick and easy. Well built and exactly what I was looking for in a combat saber staff.
Great, costumer Services!
As with my first order, I was very pleased. Everything mey my expectations.
Quick and easy check out, site easy to navigate. Found just what I needed
Super excited. Happy birthday to me!
Thoroughly enjoyed it
'Twas lit
Love it! Definitely will order more
Good overall shipping issues with my local post office
Always simple and quick to order.
Once again, UltraSabers came thru. Quick delivery and the product itself more than I could have wanted. Very well constructed. Couldn't be happier.
I'm extremely satisfied with the custom saber I had made. My rating only slightly dropped due to a lack of communication from customer service.
I sent an email, and two Facebook messages. I got no replies to any of those.
I had placed my order and realized I chose a wrong option than what I would have preferred. I couldn't edit the order after it was submitted, and I was hoping I could get an easy change.
Other than that, great saber, and speedy delivery.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

