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Ultra Sabers

4.6

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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Washington
1 review
0 helpful votes
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This was my 3rd Ultra Saber, and the first time I focused more on a premium hilt than just basic cosplay. I bought a Raven, which is a HUGE hilt compared to my two previous. I also went with their new 40" mid-thickness blade. This latter was a mistake: the mid-thickness is not strong enough to keep the 40" blade from flexing. The heavy blade should work fine.

I like the Raven, but it was much bigger than I'd anticipated, especially with the claws. The covertec disk was a bit loose, but I was able to do some modifications to tighten it down. This will be my new hand-and-a-half saber, and it looks great.

My biggest single complaint about Ultra Saber is the extra cost of going rechargeable without removing the batteries to charge. If Ultra Saber were to switch to all rechargeable sabers with microUSB ports, I'd replace all my sabers with the updated versions.

+1
Date of experience: October 16, 2018
Tonyc O.
1 review
0 helpful votes
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Purchased 2 Mystery Box Sabers from my local Convention and I couldn't be happier with them.

Date of experience: October 15, 2018
Robert H.
1 review
0 helpful votes
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The website is easy to navigate and to customize your lightsaber. The Graflex CE that I received makes 8 sabers so far. Excellent craftsmanship from UltraSabers. Thank you!

Date of experience: October 15, 2018
Texas
1 review
0 helpful votes
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Had a power outage after a rough storm recently and my saber came in reeeeal handy. My only qualm is I wish the batteries didn't rattle around so much inside the handle but it's an easy DIY fix with some hot glue and a piece of foam. However, kudos for including batteries with my saber. Overall, very happy with my purchase.

Date of experience: October 15, 2018
tony C.
3 reviews
0 helpful votes
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So far CS has been so helpful great exp
October 16, 2018

So far CS has been so helpful great exp.

Date of experience: October 15, 2018
Justin O.
4 reviews
0 helpful votes
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Products were great, the three blade saber has a wonky hilt, wobbles a lot so I'm scared to actually use it but it still looks beautiful!

Date of experience: October 15, 2018
Alpha A.
1 review
0 helpful votes
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Building my saber was fun and having it is great
October 15, 2018

Building my saber was fun and having it is great

Date of experience: October 15, 2018
Brandon M.
3 reviews
0 helpful votes
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Speedy delivery, great product, only issue being the Hilt was slightly more jagged than usual cut my hand upon gripping, but all in all good.

Date of experience: October 15, 2018
CPVFX M.
1 review
0 helpful votes
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Its been amazing from day one
October 15, 2018

Its been amazing from day one. I asked for help with a saber i hade previously. It was clashing right off the start. Marlena has been helping me with it. With out a dobt its been the best customer support experiance so fare. I was going to modify my sober. But instead it turns out ill just get it repaired, with a switch replacement. In the presses i wound up buying a new saber (for a friend) and a mystery box (witch i was thinking of selling but it looks like ill be keeping it, my better half fell in love with it). Honestly I wouldnt have picked up ether of these if customer support was bad.

I feel how you support your products after there sold says a great deal about who you are as a company. And well ill be buying from you more offtion.

Thank you all again, for your suppoert and amazing product's.

Date of experience: October 15, 2018
Stephen E.
5 reviews
0 helpful votes
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I like the sabers but for the price I paid I think I will go somewhere else for my next one

Date of experience: October 15, 2018
Arizona
1 review
0 helpful votes
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Almost perfect
October 15, 2018

The saber is very well done and looks exactly like the picture, the only thing is that when the saber is swung it makes a small rattling noise and I can't figure out why it does that.

Date of experience: October 15, 2018
David H.
2 reviews
0 helpful votes
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Your web interface was easily navigated and easy to use. The grab bag seems a bit of a hustle. It was a basic model that was about the same value as the lowest level light saber. My suggestion would be skip it and buy the one you wanted.

Date of experience: October 15, 2018
Sean T.
1 review
0 helpful votes
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Very good, easy purchase
October 15, 2018

Very good, easy purchase

Date of experience: October 15, 2018
Seth Q.
3 reviews
0 helpful votes
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Was great!
October 15, 2018

Was great!

Date of experience: October 15, 2018
Michael S.
1 review
0 helpful votes
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Never disappointed dealing with Ultrasabers
October 15, 2018

Never disappointed dealing with Ultrasabers.

Date of experience: October 15, 2018
Ben M.
4 reviews
0 helpful votes
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Very easy to use siteawesome thank you
October 15, 2018

Very easy to use siteawesome thank you

Date of experience: October 15, 2018
Japan
1 review
0 helpful votes
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Generally satisfied
October 15, 2018

I decorated and enjoyed it. Suddenly the sound stopped one day.
When I filed for repair, correspondence was early.
I think that it is the best if there are many hits of the mystery box.

Date of experience: October 15, 2018
Texas
1 review
0 helpful votes
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It's beautiful me and my dad are huge star wars dorks. So I am absolutely satisfied with my saber. The color was perfect and the hilt is superb. The sounds are realistic and motion sounds are on point. Over all 10/10 would shop again.

Date of experience: October 15, 2018
Hristo S.
1 review
0 helpful votes
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Fast and easy to buy :)
October 15, 2018

Fast and easy to buy:)
I really like everything here. So classy:)
That`s my first saber so i hope will came soon :)

Date of experience: October 15, 2018
Derek G.
2 reviews
0 helpful votes
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Ultra Sabers makes quality products as far as I've seen, and their customer service is excellent. I saw their booth at a local convention. The workers were really cool and were good answering my questions. There was no online shopping that I did, yet, but I have looked at their website. It looks quite easy to work with. I'm not sure what shipping is like, but I can't imagine that it's awful. Overall a great experience.

Date of experience: October 15, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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