Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Showed up a week after I ordered it! Very quick delivery! Very worth it!
Fantastic customer service. Made the whole process of ordering picking out my raffle prize extremely easy!
As always, very nice people to work with, buying the saber was quick and easy, and I acquired it expediently! Keep up the good work guys!
The quality of the saber and the speed of delivery exceeded my expectations. I am very pleased. I would definitely do business with them again.
Got basic sound with the Amethyst blade at 32 inches. It sounds great! Looks bright! I feel like a kid again! Played Star Wars since 1977, through the 80's and well, I guess I am right back at it! This is still fun!
Amazing lightsaber!
I cannot rate the product yet. It is a Christmas gift for my grandson, so it is currently still in the package that it came in. I can let you know about the particular saber that he wanted after he opens it on Christmas day.
This is the second order I have placed with Ultrasabers and they are always top notch on shipping time. Very quick turn around and they constantly communicate with you about your order. And they make the best sabers out there. I will be ordering from them again in the future.
Looking forward to the finished product! Design was easy and fun. Grateful that someone was available to chat and answer my questions. Will do a follow up review once I've received the lightsaber!
Update: WOAH! This is so cool! The weight and materials feel legit, the color is intense and travels the entire length of the saber without fading... Packaging was perfect and ensured it arrived in perfect condition. I have a nerd in my life who is going to geek out when he gets this for Christmas! Will definitely be coming back for more!
Great products, quick delivery, excellent service.
I contacted US support via two email addresses and called phone support several times (phone support indicates that email was the best way to contact) to actually spend more money, but Never received a response. The product arrived sooner than anticipated and is great, just wish they got back to me on my request to upgrade the sound card. I learned more after the original purchase and actually purchased a second item with diamond...wish they could have caught the original to do the same. Or at least responded at all. The diamond controller is absolutely outstanding by the way...hopefully this was a one off due to the busy cyber Monday week.
Excellent product range, excellent prices. The 2 items i ordered had a combined delivery cost which was excellent. Plus delivery time was so quick and well managed by FedEx. I was able to track my delivery from start to finish. Only down side was import tax but still a great experience and would definitely be buying again as well as recommending Ultrasabers to any 1 who may be thinking of buying 1. Excellent company. 10/10
I absolutely love ultra sabers, I am so addicted to them. I cant stop buying them!
Was very happy with my purchase and how quickly I received it.
I was at first skeptical of my Grab Bag Saber, but the delivery only took one week. The heavy grade blade withstand so many hard hits, and the overall value of the saber topped what I paid. Very happy with the bright guardian blue saber and will definitely use for conventions/dueling
Highly recommend, first class service to the U. K. I'm going to have one very happy boy Christmas Day thanks again for all your help when ordering, 5*
These light sabers are awesome!
Shipped fast and was good service.
I have bought it through my friend before. This is my second time ordering from Ultrasabers. Customized lightsaber was great. The mystery box of $250 was not quite live up to the standard. Overall is good. Thanks.
It's was good
Hard to actually rate satisfaction with the product as it's for Christmas and so far unopened, but I suspect it will be great!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

