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Ultra Sabers

4.6

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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Martin M.
3 reviews
0 helpful votes
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Perfect item
May 9, 2019

Perfect item. Looks great on display with my maul bust. Only negative was the delivery time.

Very happy customer

Date of experience: May 9, 2019
Illwoon N.
1 review
0 helpful votes
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Customer service is awesome, esp with their instant online chat experience! The forums are jammed packed with information. My saber arrived beautiful and safe, though it was almost larger than I expected it to be! I went all in and order the diamond package, so the more I play around and fine tune my blade, the more I will learn!

Date of experience: May 9, 2019
Richard B.
1 review
0 helpful votes
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Awesome lightsaber!
May 9, 2019

Awesome lightsaber! Great color, awesome weight and good trip

Date of experience: May 8, 2019
Norbert G.
1 review
0 helpful votes
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Long wait before expedition
May 9, 2019

Long wait before expedition. (Almost 2 weeks). The blade plug screw doesn't fit well, I nearly broke my screw wrech trying to unplug the blade.
I'm disappointed because the first time I ordered everyrhing was great...

Date of experience: May 8, 2019
Colorado
1 review
0 helpful votes
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Nice quality, more than I expected. Hoping to buy more from y'all soon! This review is kinda tedious, but I appreciate the importance of customer feedback to y'all... you are a good company, but I wish prices were cheaper. Beyond nitpicking things, it was a fundamentally good product for a present and very appealing to those who are fans of a long ran series! Thank you and God's with y'all, amen!

Date of experience: May 8, 2019
Erik B.
1 review
0 helpful votes
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Smooth and intuitive, all good
May 9, 2019

Smooth and intuitive, all good

Date of experience: May 8, 2019
Drew M.
1 review
0 helpful votes
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Overall, I am 100 percent satisfied with my Ultrasabers experience. The sabers I ordered are beautiful. They are to become the centerpiece to my collection! I would very much like to go on the Message Board and post a review, not only for these two sabers, but also for the free saber I won in the Spring raffle. I attempted to log on to the Message Board, but cannot find a way to allow it post my very positive reviews. Would it be possible to advise me on this? I went to the Rules section first and still can't see any way to post...

Date of experience: May 8, 2019
Frances I.
3 reviews
0 helpful votes
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Excellent sabers and great shipping!
May 9, 2019

Excellent sabers and great shipping! I'll be buying more sabers!

Date of experience: May 8, 2019
Ryan H.
4 reviews
0 helpful votes
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So far i have bought several items from ultrasabers and have been very pleased with the results.

Date of experience: May 8, 2019
Georgia
1 review
0 helpful votes
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Was very pleased to receive the actual hilt I was originally looking at to start off with. Not sure what color the LEDs are meant to mimic but is a light greenish ice blue mix. Other then that it is amazing. Can't wait to get another that has sound... I'd send a pick but my phone won't download it to jpeg format...

Date of experience: May 8, 2019
Melissa P.
5 reviews
0 helpful votes
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I don't know the business process, but a future improvement to the website could include a processing countdown. Say "queued x days", "work started" "testing lab", things to that effect.

Date of experience: May 8, 2019
Chris H.
1 review
0 helpful votes
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Product was just as good as expected, and response from customer service about assembly time was prompt. Loving my new ultrasaber.

Date of experience: May 8, 2019
Florida
2 reviews
4 helpful votes
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Good deal
May 8, 2019

I got the aeon LE V4 it's a good quality light sabe and the mystery box is a fun surprise i'll Probably do it again

Date of experience: May 8, 2019
Issacc D.
1 review
0 helpful votes
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Ultrasabers continues to produce quality sabers, delivered faster than anyone else. And the sabers are awesome.

Date of experience: May 8, 2019
Greenfuzzey U.
1 review
0 helpful votes
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Well it was at the fanx in salt lake city so it was really quick in delivery time :)

Date of experience: May 8, 2019
Breck B.
1 review
0 helpful votes
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It's pretty good
May 8, 2019

It's pretty good. Probably gonna order more

Date of experience: May 7, 2019
Ben J.
5 reviews
0 helpful votes
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The saber is amazing can't put it down me and some friends have been dueling and the heavy grade blades is so strong its perfect. The delivery time was insanely fast. It is well built and also a great costume prop. Definitely recommending to others.

Date of experience: May 7, 2019
Dan P.
6 reviews
0 helpful votes
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For what they are, Ultrasabers provides a decent product at an excellent price point. Very satisfied with my purchase.

Date of experience: May 7, 2019
Luckydog U.
1 review
0 helpful votes
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When I originally purchased my Ultra Saber I requested a change to the Grand Master and after a few days of waiting, I had a response from Marlena. She was quick to respond and I was able to upgrade my hilt and I received a shipment notification 3 days later. After 3 more days I received my new Ultra Saber and the quality was nice. The only gripe I had about it was one spot on the side where you can see a center punch was set in it during the machining process. Other then that, the quality is nice and accurate. The engraved areas look very good and the quality of sound and lighting is amazing! I'm still experimenting with the Launcher and changing the pulse frequency to every.2 seconds to give it a more lively and energetic look. The Launcher is kind of difficult to use but if you spend enough time to mess around with it, then it's no problem at all. All in all, good quality; great customer support, good shipping time. Overall: 8/10! Can't wait to order some more sabers soon!

Date of experience: May 7, 2019
Ryan H.
1 review
0 helpful votes
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Always a fantastic buying experience when shipping with ultrasabers!

Date of experience: May 7, 2019

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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