On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
Instant Feedback
We monitor reviews for authenticity
Happily have a nice collection of sabers now.
All of the sabers are incredibly well made. The construction is solid, and every detail is carefully selected and placed. They all sit nicely in the hand, and swing rather well. There was a small item missing from the order. When I sent an email about it, the response was quick, and the part was sent out right away -- Thank you, Marlena!
Ran out of the hilt I wanted, got me sorted out quickly, the hilt was well made, however the blade was secured too tightly and has revived damage, it doesn't seem to affect the hue and brightness of the blade however
My ultrasabers arrived faster than I expected, which is good the only problem that I had was a bit of warping on one of the blades, but I know that it isn't there fault because I ordered mine in the summer so I attributed it the the heat.
I enjoy the product, but the delivery time was pathetic.
Pretty simple process. Quick and easy.
Staff very helpful in answering all my questions
Very happy with the sabers
Love the details that go into your sabers, Cant wait to get the little grey & fulcrum pair
Please reference the email I sent to customer service.
Exactly what I needed to finish off my new Plo Koon cosplay
Very satisfied and hope to buy more.
I received my order less than a week after placing it. Even better, when my saber malfunctioned the following weekend and customer service returned my email at 5pm on a Saturday! We were able to determine that the batteries had only needed a recharge. Ultrasabers has exceeded expectations every step of the way. Huzzah
Product arrived fast, in less than a week. Tracking was spot on. Product was also as described and arrived in perfect condition. Can't wait to make another order.
Good product for the price, and reliable service!
I originally got a saber as a gift for my brother but I've decided to get myself one. The blade/sheath weight balance is glorious and it's got enough heft to do some really neat stunts. I'm really excited to see his reaction!
You make it easy! Can't wait for my sabers!
Update: Received the sabers and they were in perfect condition--well-packed and well-protected. They're both gorgeous, especially the Spectre! A great experience all the way around. Thank you, Ultrasabers!
The craftsmanship warrants the title saber-smith. I will be a repeat costumer. Swift replies to emails.
The product I received was good, yet I was really only disatisiified with the shipping time. I completely understand hilts/ complete sabers taking time to ship out. But I only ordered a grab bag blade and some color discs. Granted I do not no how your production works, but I do think two weeks to even process my order is pretty ridiculous. I was also annoyed with one of your reps, as they told me that my order would most likely be delivered on a Monday, and kept silent for four days until that following Friday, when I had to send email inquiring where my order was for them to finally tell me that they had overestimated... They told me it would be there the next Tuesday- a week after their supposed estimate. Ill be the first to say you have some quality products... but your processing and shipping department is lacking and leaves a pretty bad taste in my mouth.
I ordered a hilt that went out of stock after my order. I was contacted by customer service with a list of alternatives and was able to straighten out the issue. Great customer service!
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members