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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Awesome products. Thanks
It did take a bit, but they got back to me about my questions regarding the order. The response was very detailed and what I needed to know.
I purchased my first Ultrasabers lightsaber and I was not disappointed at all. It arrived quick and the quality is amazing. Will be shopping here again!
Customer service was great!
It's the best lightsaber I've ever had totally worth the expensive price great quality and I loved so much I'm even planning on get a second one
Great customer service and very good quality swords. They helped me get exactly what I was looking for.
The package arrived on time. We were very pleased with our experience.
Always Top Class Items and Service!
For my 1st order i was satisfied
Everything went great. Excellent product!
Wonderful saber over the top quality came faster than i thought it would going to be getting more soon
Love this site! Great saber replicas!
Service was amazing, and delivery was fast, no issues, more than happy with my purchase, extremely happy with my end product will definitely be going through ultra sabers again
What can I say ultra sabers is amazing I play with them in my backyard every night that upset my neighbors they're amazing Wesley3
The lightsabers are amazing but when I got them the covertec wheel was in the wrong place on both of them so I had to do something last minute changes to my cosplay. Then when I tried to contact them about it I got no response.
Great customer support
Quality is nice and they really hold up in a duel, couldn't be happier with this purchase. I especially like the mystery box format which is what I bought twice now, its exciting to not know what your going to get, and the surprise of a sound saber is amazing.
Forgot to get a 36 inch blade so ended up with a 24. My fault though, but I'd like to trade it in hopefully
Shipped quickly, great service, happy customer.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

