Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ultra Sabers

Ultra Sabers

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Ultra Sabers?
grey stargrey stargrey stargrey stargrey star

Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

Instant Feedback

44,070 reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
Follow Robbie N.
Unfollow Robbie N.
Share Review
Report Review

I love ultrasabers
January 20, 2020

Ultrasabers is an amazing experience for die hard Star Wars fans as well as fans of swordplay, fencing, and the likes! I highly recommend getting a lightsaber for yourself and your family members. :)

Date of experience: January 20, 2020
GB
2 reviews
2 helpful votes
Follow Bryn W.
Unfollow Bryn W.
Share Review
Report Review

This is my first lightsaber, so I didn't know what to expect when I ordered. I watched some of the videos attached to this product but they don't tell you much as it's just a video of a guy waving the saber around with no explanation of its features.

Speed - from ordering to having it in my hand was just over a week, this is incredible given I ordered over the Christmas and New Year period. I also live in the UK so the speed from order to dispatch to arrival was amazing.

Quality - the hilt is solidly built and has a good weight behind it, easy to remove pommel so the batteries can be removed for recharging. The saber has 2 choke points allowing it to be held with one hand or both. A small but very powerful speaker is built into the pommel. I opted for the mid grade blade to allow the colour through, it can light up an entire room.

Features - the Diamond Controller is amazing, it allows every aspect of the saber to be changed, from clash settings to swing sensitivity to blade colour. The Ultrasabers Launcher allows the saber to be connected to a PC and most features to be changed. You can create your own sound schemes for the saber and teach it new things such as gestures.
The saber has the ability to use gestures to control effects, volume and other things.
New sound schemes can be created with custom sound effects, colours changed, flash on clash altered.
The Diamond Controller is a wonderful piece of kit.

Date of experience: January 20, 2020
New York
1 review
0 helpful votes
Follow Bryan C.
Unfollow Bryan C.
Share Review
Report Review

Mystery box
January 20, 2020

The lightsaber was very nice and I loved it, the only thing is that it wasn't wrapped as a surprise. I wanted a surprise but no, they didn't give it to me like that. Customer service was very good. Processing time was around 4 weeks

Date of experience: January 20, 2020
Michigan
1 review
0 helpful votes
Follow Patrick B.
Unfollow Patrick B.
Share Review
Report Review

Will buy again
January 20, 2020

I received my saber in a timely manner considering it was holiday season and the new movie just released. I know they were flooded with orders and still managed to get the order out quickly.

Date of experience: January 20, 2020
Sara R.
4 reviews
0 helpful votes
Follow Sara R.
Unfollow Sara R.
Share Review
Report Review

It took a while to get in, but that's probably just because of a lot of orders being put in around Christmas time

Date of experience: January 20, 2020
Tom H.
6 reviews
0 helpful votes
Follow Tom H.
Unfollow Tom H.
Share Review
Report Review

Processing time was long but delivery time was good

Date of experience: January 20, 2020
Andrew D.
4 reviews
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Share Review
Report Review

I had to reorder my lightsaber because I had to change something and they made it super easy to do!

Date of experience: January 20, 2020
Kal F.
1 review
0 helpful votes
Follow Kal F.
Unfollow Kal F.
Share Review
Report Review

The product is great but the wait was long and no one responded to my emails

Date of experience: January 20, 2020
David J.
3 reviews
0 helpful votes
Follow David J.
Unfollow David J.
Share Review
Report Review

Good shopping experience
January 20, 2020

Good shopping experience

Date of experience: January 19, 2020
Indiana
1 review
0 helpful votes
Follow Miles T.
Unfollow Miles T.
Share Review
Report Review

Great Experience
January 20, 2020

Ordered a mystery box saber. Got lucky and received one with sound and lite. It's very sturdy and bright. The sound controller was a fun addition. Thank You

Date of experience: January 19, 2020
Fabien s.
1 review
0 helpful votes
Follow Fabien s.
Unfollow Fabien s.
Share Review
Report Review

Not easy to choose but it's awesome
January 20, 2020

Not easy to choose but it's awesome

Date of experience: January 19, 2020
Josh F.
1 review
0 helpful votes
Follow Josh F.
Unfollow Josh F.
Share Review
Report Review

Awesome saber!
January 20, 2020

Awesome saber! Delivery time was very short (about 2 weeks)

Date of experience: January 19, 2020
Dillon K.
1 review
0 helpful votes
Follow Dillon K.
Unfollow Dillon K.
Share Review
Report Review

Great options, amazing customization
January 19, 2020

Great options, amazing customization

Date of experience: January 19, 2020
Wwwpaolopedinicom E.
1 review
0 helpful votes
Follow Wwwpaolopedinicom E.
Unfollow Wwwpaolopedinicom E.
Share Review
Report Review

The blades are good quality, the brightness is good as well.

Date of experience: January 19, 2020
Steve B.
8 reviews
0 helpful votes
Follow Steve B.
Unfollow Steve B.
Share Review
Report Review

Their products are great quality
January 19, 2020

Their products are great quality. The problem is that they don't have great customer service. If you call the number, you'll get a voicemail telling you to email. And when you email, it'll either take a while or it won't happen. I'm still waiting on a reply back from from a question on 1/9/20.

Date of experience: January 19, 2020
Dakota K.
1 review
0 helpful votes
Follow Dakota K.
Unfollow Dakota K.
Share Review
Report Review

My experience with Ultrasabers has been very good
January 19, 2020

My experience with Ultrasabers has been very good. I am satisfied with my purchase and have had fun showing my friends and family. I've even convinced my friends to get some so I can duel them.

Date of experience: January 19, 2020
Alex K.
4 reviews
0 helpful votes
Follow Alex K.
Unfollow Alex K.
Share Review
Report Review

The quality of the sabers is amazing and even though i ordered at a busy time of year they got here faster then ultrasabers said they would be here so over all a great place to get your sabers.

Date of experience: January 19, 2020
Jens Y.
1 review
0 helpful votes
Follow Jens Y.
Unfollow Jens Y.
Share Review
Report Review

Only 1Week delivery Time
January 19, 2020

Only 1Week delivery Time

Date of experience: January 19, 2020
Canada
1 review
0 helpful votes
Follow Chad S.
Unfollow Chad S.
Share Review
Report Review

I actually placed an order my saber Christmas day. Despite the posted leas times and the talk on the forums that the company got swamped with orders over the season, I received my order in about two and a half weeks.

I ordered a mystery box with guaranteed sound. The products arrived and I opened it and inspected it. The quality was absolutely phenomenal. Currently the hilt is sitting on its stand as the center piece of my coffee table.

Here's where I ran into the problem I can't get give 5 stars and the reason I gave 4 instead of 3.

Upon getting it set up and turning it on, I was met with a nice colored glow and silence. My saber is not producing the sound I paid for. I sent the company an email and got the automated response but I am still waiting for someone to contact me. I know how swamped they are due to filling holiday orders and I'm patient over that fact. After scanning the forums and reading other people's experiences in am quite confident this company will find a way to take care of the issue. They have very good reviews in that department from their repeat customers.

The missing sound and wait for a response are what kept this from being a 5 star review but due to the holidays I don't hold the wait against them and still believe the product quality and order fulfillment time deserve a strong score.

Date of experience: January 19, 2020
California
1 review
0 helpful votes
Follow Kody G.
Unfollow Kody G.
Share Review
Report Review

Very solid saber
January 19, 2020

It feels wonderful in the hand and I can tell I'm going to be using this for years. It is a perfect balance and a high quality handle with an extremely tough blade that I'm very happy with.

Date of experience: January 19, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
See all photos