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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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My saber is awesome! Very high quality
I ordered a mystery box from Ultrasabers it came relatively fast. The packaging was good and ensured it wouldnt have been damaged. I was really satisfied with this thank you!
Delivery time was amazing for an international order. (4 weeks). But product had a few scratches and the blade plug does not fit inside the hilt due the LED being incorrectly set in the hilt (too far up).
High quality, solid construction, everything I was expecting. Shipping was prompt, package was well wrapped and product was protected.
I purchased three. Two with initiate size blades for my children and one with the default blade. We have set up wall mounts for them but I got them because they were durable and would stand up to play with my children in our yard. My kids love them and we have a great time re-enacting or making up our own scenes for the movies.
Even with the current pandemic going on, they stayed within the 3 week lead time and I am super happy with my new Saber and the one I won in the raffle!
It did take awhile but its understandable i love the saber though even because of the wait time.
I have ordered 2 previous sabers and both have broken within a month of getting them
When contacted about this I have only ever gotten the automated response
My son is absolutely delighted with his Ultrasaber. The quality of the build is fantastic. Times are quite chaotic these days, but the folks at Ultrasaber were responsive and helpful. Highly recommended.
This company will continue to delay your shipment for months - 61 days after the original order date I was advised it could take up to 8 plus more weeks to receive. The intermittent customer service responses will make you think the company isn't even legit. If you try to cancel the order you are told the fine print of your contract reads they will keep a hefty restocking fee for a product they never had in stock. Still haven't received a refund! Stay away from this phony company! There are other companies offering quality products at more reasonable prices with reasonable shipment times.
Six weeks have passed since I ordered, but I was a bit embarrassed to say that it was out of stock.
Still, it came quickly compared to what was later guided.
Great shipping time
Product is great and I love having the sabers but delivery time is terrible and the customer service is near non-existent.
I ordered a dominix v3 it came in perfect a beautiful saber...but I also ordered 4 grab bag saber blades 2 of which did not come with blade film.just empty tubes.sent two emails (a month apart) and called left message no follow up on either.also it was a month late too
Ordered the saber but at around 4 weeks in was told the saber I ordered was out of stock. On top of that had to pay extra for the sound board, also out of stock. There should be an inventory check at the time of the order, not 4 weeks in.
Took a while to arrive but the light saber is really cool. Also took a while for them to respond.
Definitely love every product i get from you guys.
Understood that there was some delays with the shipping. Overall got my amazing lightsaber.
Delivery was a little long but with quarantine I understand
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members