Ultra SabersReviews 19,656

It would be a great product but a completely non-transparent communication. Product was delivered 3 months after order. None of my 4 emails nor my Twitter or Facbook requests were answered.

The product is top but in the context of such a bad service I would not order anything here anymore.

They are awesome! We should have ordered the sound in all our sabers but didn't realize that only 2 had sound chips. Can you add a sound chip after? Thanks for getting back to us.

Thanks again!

Honestly, the quality of the saber is amazing, but, the delivery time could be better. I guess it really depends on the hilt you choose and the options you select. Other than that customer service was great. Emails were responded too within 12-48 hours. Let me tell you too, those sabers are sturdy. Defiantly going to order from these guys again.

Took 2 months for delivery and 3 emails

The lightsaber is definitely sweet and great quality but the 60 day fab time is absolute garbage. If the lightsaber wasn't so awesome it'd be 1 star for sure.

The order was late coming and I had to remind them to send it. When they did the order was missing 75$ worth of merchandise and Ultrasabers would not acknowledge this either by sending the ultrasaber, or refunding the difference.

One purchase to become the gateway to the collecting problem. Excited though, It'll definitely be worth it.

My experience was actually pretty good. My shipment took awhile, but Joshua was really helpful and got my order here within a few days. The lightsaber is beautiful and bright. I will definitely order here again.

The saber was great once we received it but the complete lack of communication ruined the experience. I sent multiple emails with no response other than an automated response and finally got a response from a Facebook message several days later once it shipped.

The prequels are the best

I didn't receive any answer from customer support but the saber was finally shipped after I wrote to them. Took 2 months.

When i ordered i didnt expect the saber to be as good as it is. It's very sleek and well designed. The only thing i would recommend is the space that allows the batteries to wobble. Its a tad concerning. But it said 3-4 weeks to create, and it was done in about 8 days. Very impressive.

I only ever had issues with customer service but that's improving greatly. Great quality sabers and Laura's doing awesome!

I would work on fixing the gap that makes the batteries shake around. Knowing what I know now I definitely would upgrade to a double bladed saber.

My daughter and I are very happy with our sabers! They did not take as long as I thought they would to be delivered. The only thing we are a bit sad about is that her blade came a bit bent, and we don't really want to go through the trouble of sending it back and ordering a new one, we're still having fun with it.

Fast Shipping

My son loves the Saber-
Just bummed about how long the delivery took.

Very good overall experience there was only one little problem with one of my sabers but i got an email and we are working to fix the problem

It looks really good and the sound is great.