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Ultra Sabers

4.6

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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Bridger M.
1 review
0 helpful votes
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Great products that are exactly as advertised
June 13, 2020

Great products that are exactly as advertised. Took a while to ship but covid has slowed a lot of things down. Overall this is an amazing company with amazing lightsabers.

Date of experience: June 13, 2020
Paparoniii U.
1 review
0 helpful votes
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Took awhile to get here, went over the 4 week wait period, however it is covid season so I can't complain too much. Item is awesome and I am very happy with it. Looks good, sturdy, durable, vibrant color, and has good weight to it.

Date of experience: June 13, 2020
Shade O.
2 reviews
0 helpful votes
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Beyond amazing sabers
June 13, 2020

Beyond amazing sabers. So happy to finally have the lightsaber of my favorite character.

Date of experience: June 13, 2020
Gary F.
1 review
0 helpful votes
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There is distinct rattling internally and the power button is lose.

Date of experience: June 13, 2020
Bruce E.
6 reviews
0 helpful votes
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I love these as full function sparing sabers
June 13, 2020

I love these as full function sparing sabers

Date of experience: June 13, 2020
Doris G.
8 reviews
0 helpful votes
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Great product, excited to personalize my mystery box.

Date of experience: June 13, 2020
Tyler D.
5 reviews
0 helpful votes
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Took longer than expected and the hilt i originally ordered was changed but I am happy with the final product.

Date of experience: June 13, 2020
Ethan Y.
6 reviews
0 helpful votes
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Fast shipping time and great product
June 13, 2020

Fast shipping time and great product

Date of experience: June 13, 2020
Hedoniac Y.
1 review
0 helpful votes
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I was a bit worried about whether my order had actually gone through but customer service confirmed that it had. The wait was not very long considering the situation of the world. I LOVE the product, I cant get over how amazing it is. Like a dream come true!

Date of experience: June 13, 2020
Alexis R.
1 review
0 helpful votes
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Loved it, the process was great
June 13, 2020

Loved it, the process was great

Date of experience: June 13, 2020
Juan L.
5 reviews
0 helpful votes
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Slow delivery but I'll attribute that to COVID-19. Great quality product I hope the shipping gets faster. Will order again.

Date of experience: June 13, 2020
Evelyn H.
9 reviews
0 helpful votes
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I love, fits well and durable
June 13, 2020

I love, fits well and durable

Date of experience: June 13, 2020
Jon B.
2 reviews
0 helpful votes
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My order arrived much quicker than I expected, as this was my first custom order from Ultrasabers. I was, and remain, very pleased with my saberstaff. It's held up incredibly well thus far. I only have 2 minor complaints. The first is that the standard (AAA) battery pack in each hilt doesn't fill the space inside as well as it should, and I needed to place something in between the battery pack and the pommel to keep it from sliding while moving the saber. My second, admittedly minor issue is that due to the placement of the LED assembly in one hilt, one blade ends up roughly an inch shorter than the other. All in all, though, I'm very pleased with my order and will likely order more in the future.

Date of experience: June 13, 2020
Maeve K.
1 review
0 helpful votes
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Good construction on the actual hilt body
June 13, 2020

Good construction on the actual hilt body. But the internal electronics were not well made. The switch to activate the lightsaber came undone while trying to replace the batteries for the first time.

Date of experience: June 13, 2020
California
1 review
0 helpful votes
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Amazing!
June 13, 2020

The lightsabers I ordered are even more amazing than I imagined! They are made extremely well and are perfect for either display or to use in practice. Will definitely buy another one soon!

Date of experience: June 13, 2020
Jax Y.
1 review
0 helpful votes
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Order arrived about 7 weeks late
June 13, 2020

Order arrived about 7 weeks late. No customer support, no response from Ultrasabers aside from automated responses and marketing emails. Very frustrating at the lack of communication from this company. Completely unprofessional.

The Sabers are pretty good and I really enjoy them. If only the company was better...

Date of experience: June 13, 2020
Jason B.
4 reviews
0 helpful votes
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The lightsaber is very nice and good quality, my only issue was the delivery time but that is understandable with the current state of the country. Overall positive shopping experience.

Date of experience: June 12, 2020
Nevada
1 review
1 helpful vote
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Shipping took over twice as long as they advertise. No updates to my order to let me know what was going on. Overall Poor customer service. Sabers are great though just not worth the cost and poor experience.

Date of experience: June 12, 2020
Lu B.
1 review
0 helpful votes
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Fast delivery for custom requested lightsaber
June 13, 2020

Fast delivery for custom requested lightsaber. I perhaps waited 3 weeks for my order.

Date of experience: June 12, 2020
Puerto Rico
1 review
1 helpful vote
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Shipping Issue
June 12, 2020

Sabers arrived in mint condition and are of excellent quality but time between placing order and shipping was way too off.

Date of experience: June 12, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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