Ultra SabersReviews 19,656

When I placed my order in April I forgot to use the code for the free blade plugs. I immediately emailed customer service to tell them. I never received an email back. I followed up with two additional emails. I still have not heard from anyone there and I never received my free blade plugs for my sabers.

Product is of high quality, the LED as the batteries run out changes from blue to green which is a fun but unexpected feature. Overall I'll likely buy again from UltraSabers.

Quality product I received but shipping took 2 months.

I don't like how expensive the shipping costs. But overall, good.

I'm very happy with the product. I wish I would have checked more reviews and info videos because I would have added the charging upgrade so I didn't have to remove the batteries as I believe over time the wire connections may wear out and require repair.

My son loved his light saber! They are very nicely made.

Exactly what I expected. Delivery was a little longer than I would have liked but considering I ordered during a nationwide quarantine I have zero complaints. The pricing reflects the high quality of product.

I love the lower prices, but the support experience is truly terrible. There needs to be a larger support staff and more communication.

I just like lightsabers man

Have tried contacting customer service but never hear back. Got an automated email 3 weeks after initial email and still have not got questions answered. Also waiting on another order.

N/a

Delivery took forever. Product was great

I love Ultrasabers so much, when I need a simple or cheap high quality lightsaber, I can always fall back to Ultrasabers.

My first order I made on April 10 was good! Now I'm just having issues with the one placed on May 20th because I was given 0 updates on it and I'm leaving for FL soon. With my May 10 order, no one has been answering my phone calls or emails and it's worrisome.

Quick, easy and a great product.

The product I recieved was great, and shipping was decent. However, the customer service is not great. I've emailed them on multiple occasions and I'm still waoting on replies.

Good quality saber.

I bought a mystery box lightsaber and I received it on May the 4th (speedy delivery)! I actually opened it on May 5 (Revenge of the 5th), and when I ignited it, it was a Red lightsaber. I mean. If that's not awesome, I don't know what is. The quality is top notch, too!

Once the order is processed and shipped the saber only takes a few days to get shipped to you. Order does take too long to process in my opinion.

To all the people who complain, there is something big going on right now, they even specify the wait times! Ultrasabers is an awesome company! I get so excited watching other Youtubers making videos on them I have ordered from them about 2 or 3 times and love their sabers!