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Ultra Sabers

4.6

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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Sweden
1 review
0 helpful votes
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It's very good just one thing it did not come with a thing that you can use to get the lightsabers together.

Date of experience: July 9, 2020
California
1 review
0 helpful votes
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Love it!
July 9, 2020

Amazing service and team, will work with you if any questions or concerns. I had concerns about my order right away someone was able to assist me thru email.

Date of experience: July 9, 2020
Germany
1 review
0 helpful votes
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Pretty Good
July 9, 2020

I ordered from Germany and it arived pretty fast besides that im very happy with my saber its a stunt saber and the color is right and all extras I wanted like the graving was there too. The only thing that you have to be carefull about is that you have to pay extra if it is shipped to another country.

Date of experience: July 9, 2020
Canada
1 review
0 helpful votes
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Was as expected
July 9, 2020

FIrst set ordered may 10 and recieved june 10. Got email update when the order was sent plus tracking info. More or less about as well as expected considering the current crisis. Made second, larger order later and while it is moving on schedule did not recieve email update when order was sent, but tracking info was available on website.

Date of experience: July 9, 2020
Colorado
1 review
0 helpful votes
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The saber was awesome. May buy again if I want a $#*!o saber. Best lightsaber company in business. Great turnaround time.

Date of experience: July 9, 2020
Tristan v.
1 review
0 helpful votes
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The Website was very easy to use and I was very happy with my saber once it arrived. The only issue was the delivery time however it was worth the wait for such a cool saber.

Date of experience: July 9, 2020
Washington
1 review
0 helpful votes
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No communication
July 9, 2020

I placed the order in April and just got the order in July. I emailed them numerous times for an update on my order and nothing ever came. A birthday present for my son ruined. I am not happy at all.

Date of experience: July 9, 2020
GB
1 review
0 helpful votes
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Cannot fault the item or the service I received. I made an error with my order which they were quick to rectify before shipping. Shipping was informative and fast and my item was well packaged. Really good craftsmanship and a brilliant saber.

Date of experience: July 9, 2020
Germany
1 review
0 helpful votes
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Saber looks nice... but I chose the no windows in the emitter option. After waiting for 2 months to get my saber it turns out it wasn't even assembled right. Oh well.

Date of experience: July 9, 2020
Austin B.
1 review
0 helpful votes
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Good quality Lightsaber in the world
July 9, 2020

Good quality Lightsaber in the world.

Date of experience: July 9, 2020
Pointblankmfr G.
1 review
0 helpful votes
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It would have been nice to be notified of backorder before i have to contact customer service after a few weeks of the order saying processing. Otherwise it was a good experience. Im planning on ordering a $200 grabbag in the future.

Date of experience: July 9, 2020
Connor G.
1 review
0 helpful votes
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I was very disappointed with the lead time
July 9, 2020

I was very disappointed with the lead time. Took 6 weeks to receive my order after contacting customer service 3 times for updates. I was told 4 weeks.

However, the sabers are cool and I'm glad I finally got them. I would like to order a couple more but I won't be ordering anything until the lead times go back to normal. 4-6 weeks is way too long.

Thanks!

Date of experience: July 8, 2020
Christopher H.
10 reviews
0 helpful votes
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Ultrasabers are always well crafted and durable.

Date of experience: July 8, 2020
Andrew l.
1 review
0 helpful votes
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I was missing things in my box and nobody has responded to my email about it and they show no sign of responding

Date of experience: July 8, 2020
Massachusetts
1 review
0 helpful votes
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This was my first order from ultrasabers. It took a bit to make and ship but I was happy to wait for a good product and I will tell you: it's absolutely worth waiting for. My saber was perfectly crafted and worked just as I expected. The obsidian soundboard is really really nice. I love the brightness the saber has, it looks almost real. The detail on the handle was also very well done, true craftsmanship. It does take a bit to get your purchase but its you are guaranteed something with quality. This is no fast food cheap company, it is worth every penny.

Date of experience: July 8, 2020
Denise I.
5 reviews
0 helpful votes
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Very well made and look great
July 9, 2020

Very well made and look great. Have purchased 2 and will buy some more soon.

Date of experience: July 8, 2020
Denise Y.
10 reviews
0 helpful votes
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I got one grab bag and one custom, and I'm stoked with both of them! Helping pass the time in quarantine for sure

Date of experience: July 8, 2020
Michigan
1 review
0 helpful votes
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I ordered a set of color disks on the 9th of may. Got them the first week in june but my lightsabers i ordered from them the week before have yet to arrive. As of july 8th they haven't sent them and im unable to get any form of communication from them nor can i cancel my purchase. All and all very dissapointed and wouldn't recommend for the first time saber buyer. I would however recomend Kyberlight sabers. Their sound sabers are priced similarly to a "hero" stunt saber from ultrasabers and have much more modularity. All and all i just wish they would tell me whats going on.

Date of experience: July 8, 2020
Illinois
1 review
0 helpful votes
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I ordered a lightsaber on May 4th (because of course) and there was a while where I didn't hear anything from them. I gave them some leeway because of the pandemic and sent them an email and soon got one with a tracking number. Today I got the lightsaber itself and it's super cool. Would've been five stars if it weren't for the delay.

Date of experience: July 8, 2020
Nicola N.
2 reviews
0 helpful votes
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Very clear videos, insightful recommendations

Date of experience: July 8, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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