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U4GM

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since its establishment, U4gm has focused on a variety of services for gamers, including currencies, items, boosting, accounts, and top-up services. We always legally source our products and offer them to our customers at low prices. In addition, we guarantee fast delivery and safety. If you encounter any issues, our support team is available 24/7/365 to assist you. After years of hard work, we have received widespread recognition. Our users have posted many positive reviews about U4gm. For example, U4gm has a rating of 4.9/5 on Trustpilot, which shows that most of our customers are generally satisfied with their purchases. We appreciate your continued support and are committed to providing outstanding products and services. U4gm is a legitimate, safe, and trustworthy online store.


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U4GM Reviews Summary

The company has garnered significant negative feedback, with customers frequently citing issues related to unfulfilled orders, poor customer service, and a lack of accountability regarding refunds. Many reviews express frustration over delayed deliveries and the perceived untrustworthiness of the service, as several customers reported account bans after transactions. Positive remarks are sparse, with a few noting successful transactions and timely deliveries. Overall, the sentiment leans heavily towards dissatisfaction, indicating a critical need for the company to enhance its customer support and reliability to rebuild trust and improve its reputation.

This summary is generated by AI, based on text from customer reviews

service
174
value
59
shipping
55
returns
56
quality
56
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We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Good firm
April 10, 2025

Been using for long time very satisfied with help and service

Date of experience: March 31, 2025
Alabama
1 review
0 helpful votes
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Purchase couldn't be carried out
April 10, 2025

I bought two slots for the partner event but was a part of a segregated group that did not get the partner event but another event. I requested a refund but haven't heard anything.

Date of experience: March 31, 2025
Cool Y. U4GM Rep
12 months ago

You didnt buy slots for event from us. Your order is for monopoly go stickers. And all delivered to you.

South Carolina
1 review
0 helpful votes
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Terrible Service
April 7, 2025

Terrible business practice, inform them and account has been banned before they updated their terms and conditions, provided proof for reason I could not contact them earlier, provided proof I hadn't even played on the account for 2 hours before it was banned. Terrible customer service, refusal to answer messages and emails. Do not recommend them. Had to wait 4+ hours for my account.

Date of experience: January 3, 2025
California
1 review
0 helpful votes
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Unfortunately this game service provider takes you money and does not complete there portion. This group was good in the past but now is not

Date of experience: March 22, 2025
Kuwait
1 review
1 helpful vote
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Scammers
March 1, 2025

Scammers the delivery guy didn't complete the order and when i talked to the support team they did NOTHING the delivery guy send them obvious duplicate photos for the trade which he didn't complete and the live support did NOTHING also the delivery guy wasn't replying at all (live support=discord) same guy they have no crew they are friends so good luck if you have a problem.

Date of experience: February 28, 2025
Germany
1 review
0 helpful votes
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Das sind Abzocker, ich hatte 6000 würfel gekauft und bis zum heutigen Tag nicht einen bekommen. Das Geld wollten die mir auch zurück überweisen, da warte ich auch schon wieder fast drei Wochen drauf. Alles Abzocker...ich bin stinke Sauer

Date of experience: January 31, 2025
Oklahoma
1 review
2 helpful votes
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I talked to live chat about a missing card I couldn't prove it because the pic wouldn't upload so she just said well I don't know then I spent $16 on cards and I always use them so to be treated like that was unfair and she was very rude and I'm uploading pics of the convo and where. I tired to upload the proof she asked for

Date of experience: January 5, 2025
New York
1 review
0 helpful votes
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BUYER BE AWARE these people are scammers. I bought the avenger racer carry for 6 accounts in our family. If you don't know the racers is similar to partners where it is you and 3 people that in my case I purchased with a guaranteed 1st place. Well this morning at 4:56 am a bunch of buyers and I received an email that all their accounts were banned from monopoly and therefore they could not finish the event. First of all this is a complete scam and not truthful because with my purchases alone this means that 18 of their accounts got banned then you need to multiply by all the other buyers that were in this email chain. So it's a lie a complete lie that every single one of their accounts were banned that's one and two nobody got a refund like they promised and three so many of us missed out on key milestones such as a new token, a new shield, a wild card, tons of dice rewards, and other rewards such a in game money all of which many of us relied heavily on. This is something none of us can ever get again in the game. You cannot get ahold of customer service through their chat and when you do they disconnect you. Aside from the non delivery yesterday ahead of the event when we were joining teams the whole partner team I purchased left me so I had to scramble and beg them to answer me to get me a team. I will go as far as I can with this company because they are liars, scammers and didn't even attempt to make it right with what all of us missed out on. I will be reaching out to monopoly so not only do they get their accounts shut down but I will make sure the company is shut down because they are no good! I only wish I could include all the email screen shots here of these scam artists in action! While I might not be able to do it here I will post elsewhere!

And a recent update to prove their lies one of the "banned" partners I was assigned was not banned and still playing I have screen shot proof!

Date of experience: October 13, 2024
GB
1 review
1 helpful vote
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Sellers / chat team is hell
July 14, 2024

Got 2 accounts was banned the next day they wouldn't refund / replace them and I went through hell just to be banned on live chat and in their discord server because I called them scammers

Date of experience: July 14, 2024
Nevada
1 review
1 helpful vote
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Unprofessional
June 29, 2024

Absolutely garbage! Gave me the wrong order and then hung up on chat with me because didn't want to deal with it. Wanted me to track down the guy that gave me the stuff and send it back, first off not my job to track your people down (YOUR JOB) not mine! I'm also not gonna just send stuff to someone not in front of me and not get what I ordered in exchange. AND THERE CHAT SERVICE SUCKS! Leave you sitting there for ever!

Date of experience: June 29, 2024
District of Columbia
1 review
4 helpful votes
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Your email used for U4GM is not secure, in fact they share it with over a hundred other people for every order you make, effectively doxxing your phone number, IP Adress, name, contacts, education, country, and employment to anyone that recieves the email. They do not deliver on their orders as well, and they have the audacity to remove all the negative reviews on their site, and make bot reviews on other sites as well. Report to Better Business Bureau and move on.

Date of experience: March 16, 2024
Australia
1 review
1 helpful vote
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Total Scam
March 12, 2024

I was going to buy another. Gta modded account, as I really enjoyed setting up another character. But not anymore as my whole account just got banned after less than two weeks.

I was literally about to buy a third modded account from them but as I was doing so, (coincidentally?) The 2 acc.s I bought just two weeks ago were banned by r* permanently.

I had all my friends added my game fully set up hundreds of hours game play in a very short time. And now its all gone.

Not happy at all and safe to say I won't be buying any more.

The screenshot I provided is from the in page help chat, in which I received no support at all.

This site is a total scam, they are willing to steal from disabled people and provide no support at all.

Date of experience: March 12, 2024
Illinois
1 review
3 helpful votes
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Failure to deliver
March 11, 2024

Monopoly go. Stickers are delivered pretty quick. Partner events. They book and sell more than they can handle and refuse to accept their cannot fulfill their guarantee. And refuse to give refund after failing to fulfill their commitment. They guarantee 1-24 hour to complete partner event. 48 hours later only 20% of the event is done. Yet they take 100% of the money up front. Do NOT recommend.

Date of experience: March 10, 2024
Michigan
1 review
2 helpful votes
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Scammers
February 21, 2024

I ordered 3 things and they gave me 2 of the 3 then marked my order as complete and I complained about not getting everything they were really toxic to me. Showed me proof it was complete but they only showed 2 items I said yes where is the third and they said it's all complete please go now. Then later I show them they didnt give me all they said sorry but it says complete nothing to do. $#*! them scammers!

Date of experience: February 21, 2024
Poland
1 review
1 helpful vote
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Scam site
January 11, 2024

$#*! company. First I bought vcs for NBA 2k24 and on their site it's saying that it's 100% not bannable, I was waiting 3 days for my vc and when I got it I got ban after like 2 hours or smth like that. Then I couldn't get any refund, they suggested they can give me 2800 v bucks for my Fortnite account except so I agreed to this cause I play Fortnite sometimes. Of course I didn't get any v bucks and they're not replying to my message, it's good that I gave them my 2nd account for Fortnite without any skins so they didn't stole my acc. Scam LOL

Date of experience: January 11, 2024
California
1 review
1 helpful vote
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I have purchased Divine Orbs from U4GM. Here are my opinions:
Convenience: U4GM can be a quick and easy way to get the currency or items you need, especially if you're short on time or don't want to farm them yourself.
Competitive prices: U4GM generally offers competitive prices compared to other similar services.
Wide selection: They have a large selection of currencies and items available for purchase.
Big Discount: I have used the coupon z123 which gives me a 6% discount.
Fast delivery: Orders are typically delivered within a few hours, sometimes even minutes.

Date of experience: December 21, 2023
New York
1 review
1 helpful vote
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Banned for buying
September 8, 2023

All of the specific instructions was given by the website to buy coins for madden, got caught in two days and then permanently. When I reached out to the company, they told me contact EA support and that they would be issuing a refund. They never issued the refund and I've ghosted me.

Date of experience: September 8, 2023
Canada
1 review
0 helpful votes
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The show 23 Switch
June 26, 2023

0 issues with my purchase, great communication and fairly quick as well. 8 recommended using their service for all your show needs.

Date of experience: June 26, 2023
GB
1 review
2 helpful votes
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Scammers
May 12, 2023

"U4GM staff is extremely unprofessional"
I brought something and didn;t recived anything,when i spoke with customer service they ignored me,.

Date of experience: May 12, 2023
Arizona
1 review
0 helpful votes
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I Bought MLB The Show 23, received the Stubs within a couple of mins, worked fine. Will do it again.

Date of experience: April 23, 2023