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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,033 reviews

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California
1 review
0 helpful votes
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Fast shipping!
July 13, 2024

Shipped and arrived super quickly! Comes with a contact case for the lenses, which is really nice!

Date of experience: July 3, 2024
District of Columbia
1 review
0 helpful votes
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Comfortable.
July 11, 2024

It is very comfortable and easy to wear. Wish it was 100% black out otherwise it was good experience.

Date of experience: June 30, 2024
Kansas
1 review
0 helpful votes
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Quick and easy
July 10, 2024

Contacts came on time with no hassle or complications. The only thing I say I would love is a contact holder for storage

Date of experience: June 30, 2024
Illinois
1 review
0 helpful votes
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Amazing!
July 9, 2024

Everything went very smoothly, and I absolutely love these contacts!

Date of experience: June 29, 2024
California
1 review
0 helpful votes
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10/10 would support again
July 7, 2024

Thank you! I haven't used them yet but they look like a quality product

Date of experience: June 27, 2024
New York
1 review
0 helpful votes
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Great experience
July 6, 2024

A nice selection with affordable prices and fast shipping! They arrived way faster than I expected and look great.

Date of experience: June 26, 2024
California
1 review
0 helpful votes
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It felt nice in my eyes wasn't too annoying but I haven't wore them alot and it broke im a bit heartbroken

Date of experience: June 23, 2024
California
1 review
0 helpful votes
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The items came with packaged extremely well. Nothing is broken. Extra contact lens cases were provided for free. Shipping took 2-3 weeks to receive but that's to be expected. Super happy with the experience!

Date of experience: June 23, 2024
Missouri
1 review
0 helpful votes
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Love them they're amazing!
June 29, 2024

First time ordering from here got them in a timely fashion and they're comfortable and look great.

Date of experience: June 19, 2024
California
1 review
0 helpful votes
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Joyful, was smith and easy to interpret and interact, thanks!

Date of experience: June 17, 2024
Texas
2 reviews
0 helpful votes
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Love
June 23, 2024

Very satisfied love the color and they're comfortable to wear all day long

Date of experience: June 12, 2024
Florida
1 review
0 helpful votes
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I'm really glad and satisfied with Those Hidrocor Colors Lens. Looks Natural and same as you see at the photo. I had been using since many years and always order it at other places(same Lens) and they were most expensive also in shipping and began to arrived with weird colors, different from they look at the picture. I satisfied to find the same Brand: Hidrocor Color Lens at Twinklens!

Date of experience: June 12, 2024
France
1 review
0 helpful votes
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Late shipment
June 21, 2024
Updated review

2 week to proceed the purchase order.
And I have paid an extra for 5 to 7 days shipment, which is way past since my order

Date of experience: June 11, 2024

2 week to proceed the purchase order
June 6, 2024
Previous review

2 week to proceed the purchase order.
And I have paid an extra for 5 to 7 days shipment, which a way past since my order

Date of experience: May 27, 2024
California
1 review
0 helpful votes
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Customer Service Ghosted me
June 20, 2024

Yes, hello well here's my review. I contacted Customer Service as soon as I got my contacts told them that as soon as I put one contact in it immediately irritated my eye they told me that I had the option to either get another pair or that they could refund me, my money to my original payment I asked them to refund me my money and they never answered me back. I tried emailing again, no response. I emailed again no response. Emailed one more time and again no response. How disappointing what a rip off this company is….I can't assume anything else!

Date of experience: June 10, 2024
Puerto Rico
1 review
0 helpful votes
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I love them
June 17, 2024

I originally bought the other sasuke mangekyou sharingans on this site that allow you see but not as well as the ones I have now. I could only wear one with the other, but with these, I can wear both contacts. I instantly get compliments wearing these. I will be back to purchase Madara's as well

Date of experience: June 7, 2024
Colorado
1 review
0 helpful votes
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Fire
June 17, 2024

Fire, awesome, i really appreciate the stuff it comes with, etc

Date of experience: June 6, 2024
Iowa
1 review
0 helpful votes
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Quick
June 16, 2024

Quick delivery of a quality product. They have a great selection.

Date of experience: June 6, 2024
California
1 review
0 helpful votes
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Amazing delivery
June 14, 2024

It was good clean fast service had no problems with delivery or product no damage or nothing

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Contacts
June 14, 2024

I loved them, gonna order some more soon, I get compliments and people thinking they are my real eyes.

Date of experience: June 4, 2024
Canada
1 review
0 helpful votes
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Beautiful lenses
June 13, 2024

I purchased 4 different colours to experiment with, and they definitely didn't disappoint. I have three different shades of blues and one green pair. They came sterile packaged, Along with cases for each pair. There were tiny sterile, plastic tweezers, to help handle the lenses and put them in your eye properly.

Date of experience: June 3, 2024