TSI Shipping

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TSI Shipping Reviews Summary

Positive Highlights

  • Staff communicate clearly and coordinate scheduling effectively.
  • Items are carefully wrapped and protected during transit.
  • Delivery teams are friendly and place items exactly where requested.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Apr 15, 2026

We moved a beloved curio cabinet across many states. From craters to shippers to un-craters their professionalism and care is greatly appreciated. Thank you.

Jun 8, 2026

I had to move my parents old grandfather clock from Colorado Springs to south Texas. It was too large for any aircraft serving us in nearby airports. You were my only solution. I could NOT be happier with the service I received. Max Huber explained everything to many. (promote him he made this so easy) The company that delivered it to me (sorry, I forgot the name) was excellent. Your service was first rate. Thank you so much

Oct 16, 2025

I contacted TSI via online and Carol Tract contacted me. She was professional and very nice. We worked out the details, and she stated the furniture I was shipping would be scheduled for pick up within 2 - 4 week, which it was picked up in just over 2-weeks. It was delivered the following week to me. The furniture was completed wrapped and covered, so as to not damage it in shipping, which was very much appreciated. The delivery drivers were friendly and efficient. They made sure they placed the furniture where I needed it, made sure I was pleased with their service, and then were on their way. Not that I ever want to move again, but if I did, I would use TSI. Thank you for making this such an easy process.

Reviews

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4.1
Reviews 1,271
5 Stars
69%
4 Stars
10%
3 Stars
4%
2 Stars
4%
1 Star
13%

Shanell J.
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I an happy I found you guys
January 21, 2019

I an happy I found you guys. Excellent outstanding service

Date of experience: January 21, 2019
Agha F.
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Piano moving personnel were very professional

Date of experience: January 21, 2019
C C.
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January 21, 2019

Date of experience: January 21, 2019
Henry V.
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January 21, 2019

Date of experience: January 21, 2019
Anonymous J.
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Very disappointed
January 21, 2019

Very disappointed. The item was heavily damaged upon arrival.

Date of experience: January 21, 2019
B J.
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I found TSI was very consumer friendly when compared to other vendors in the market. The shipping process can be quite the maze when it is not part of your norm. TSI ease that process, they provided a no hassle free personal service that I would definitely use again.

Date of experience: January 21, 2019
Happy C.
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I was most impressed by your administrator in Philly. He was precise, focused, knew all the relevant information. Your prices were much better than other places which at first made me suspicious but caused me to call back. The pickup and drop off people were also responsible and intelligent. Our mattress arrived quickly and in good shape. This is a company run by grownups.

Date of experience: January 20, 2019
Callie H.
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My bed was broken in transit and pieces are missing. I was also told it was curbside pickup and they had me load it into the truck.

Date of experience: January 20, 2019
Karen F.
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In Ca
January 20, 2019

In Ca. The 2 two men were WONDERFUL. The answered all our questions, wrapped our furniture with blankets, were very Professional. The men who arrived in Toledo were in a BIG hurry, They brought the boxes in a hurry, the box marked 16 had been upside, and when open many glasses were broken I received from my wedding. I took pictures.

Date of experience: January 20, 2019
Carol L.
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Service at beginning and end was great; price reasonable. In between, all 10 plastic totes had been taped; however, only 9 were delivered, and every one of them, the tape had been either ripped open or come undone. At least one tote had been repacked into a different container. Two small, inexpensive pieces of jewelry, but with GREAT sentimental value (late husband's wedding ring, and 100-year-old 10 kt locket) were missing. A report was filed of the missing tote, still waiting for result.

Date of experience: January 19, 2019
Barry V.
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It was easy to book the move and the communication during the move was great, thanks.

Date of experience: January 17, 2019
Satisfied C.
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Very satisfied with service, we were kept informed and everything was on time as promised.

Date of experience: January 17, 2019
GL G.
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Had a good experience
January 17, 2019

Had a good experience. Customer service was prompt and friendly. Minor issue with getting to right location for pickup but overall experience was satisfying.

Date of experience: January 17, 2019
Paulo I.
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January 17, 2019

Date of experience: January 17, 2019
Tom o.
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All phone contacts were handled efficiently and professionally.

Date of experience: January 17, 2019
Naomi H.
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Fair price and delivery went smoothly, thank you.

Date of experience: January 17, 2019
Lisa T.
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Delivery driver in Oklahoma went out of his way to assist my daughter with safe placement of items.

Date of experience: January 17, 2019
DrPackerGB O.
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Initial representative who helped me contract for your services went over and above to help arrange the service. The local rep who was sending the delivery to me did not relate that I would have to have a loading dock at my home (which I don't) and then the original rep came back into the picture to get me an actual curbside delivery (ground level with a lift gate truck). The local driver was only obligated to off load the boxes, but instead moved them all the way into my garage and helped me inspect the boxes for obvious damage. When I tried to tip him for his excellent service he advised me that it was against company policy for him to accept it and was very firm even after I advised him that he deserved it for the garage delivery of my boxes. Such high integrity is rarely seen these days. So from start to finish this was an exceptional experience. I cannot recommend this organization too high. 5 Stars seems so inadequate. Thank you very much!

Date of experience: January 17, 2019
Shelleypp S.
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TSI provided a convenient and professional way to get family antiques across the country.

Date of experience: January 15, 2019
Joshua C.
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January 14, 2019

Date of experience: January 14, 2019