We moved a beloved curio cabinet across many states. From craters to shippers to un-craters their professionalism and care is greatly appreciated. Thank you.
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I an happy I found you guys. Excellent outstanding service
Piano moving personnel were very professional
Very disappointed. The item was heavily damaged upon arrival.
I found TSI was very consumer friendly when compared to other vendors in the market. The shipping process can be quite the maze when it is not part of your norm. TSI ease that process, they provided a no hassle free personal service that I would definitely use again.
I was most impressed by your administrator in Philly. He was precise, focused, knew all the relevant information. Your prices were much better than other places which at first made me suspicious but caused me to call back. The pickup and drop off people were also responsible and intelligent. Our mattress arrived quickly and in good shape. This is a company run by grownups.
My bed was broken in transit and pieces are missing. I was also told it was curbside pickup and they had me load it into the truck.
In Ca. The 2 two men were WONDERFUL. The answered all our questions, wrapped our furniture with blankets, were very Professional. The men who arrived in Toledo were in a BIG hurry, They brought the boxes in a hurry, the box marked 16 had been upside, and when open many glasses were broken I received from my wedding. I took pictures.
Service at beginning and end was great; price reasonable. In between, all 10 plastic totes had been taped; however, only 9 were delivered, and every one of them, the tape had been either ripped open or come undone. At least one tote had been repacked into a different container. Two small, inexpensive pieces of jewelry, but with GREAT sentimental value (late husband's wedding ring, and 100-year-old 10 kt locket) were missing. A report was filed of the missing tote, still waiting for result.
It was easy to book the move and the communication during the move was great, thanks.
Very satisfied with service, we were kept informed and everything was on time as promised.
Had a good experience. Customer service was prompt and friendly. Minor issue with getting to right location for pickup but overall experience was satisfying.
All phone contacts were handled efficiently and professionally.
Fair price and delivery went smoothly, thank you.
Delivery driver in Oklahoma went out of his way to assist my daughter with safe placement of items.
Initial representative who helped me contract for your services went over and above to help arrange the service. The local rep who was sending the delivery to me did not relate that I would have to have a loading dock at my home (which I don't) and then the original rep came back into the picture to get me an actual curbside delivery (ground level with a lift gate truck). The local driver was only obligated to off load the boxes, but instead moved them all the way into my garage and helped me inspect the boxes for obvious damage. When I tried to tip him for his excellent service he advised me that it was against company policy for him to accept it and was very firm even after I advised him that he deserved it for the garage delivery of my boxes. Such high integrity is rarely seen these days. So from start to finish this was an exceptional experience. I cannot recommend this organization too high. 5 Stars seems so inadequate. Thank you very much!
TSI provided a convenient and professional way to get family antiques across the country.