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Truthfinder.com has a rating of 2.1 stars from 674 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 9th among Background Check sites.
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Site pretends to be busy finding records when its just a timed animation, another click bate type tactic. Not much different than using a phrase like 'lawyers hate this weird trick' just something getting you at a different angle. All with a bait and switch to boot. FREE, FREE FREE, why pay for another who is less quality and sucks, our service is free and super duper awesome. But after the 20 minutes of bull crap animations progress bar that is only really measuring how gullible we are, we found an amazing amount of records that will blow your socks off, but just subscribe here and give us some money.
I experimented with sibling information I already knew to check accuracy etc. before using in any other ways, finding lost friends, etc.
Hardly any information, long deceased relatives listed as alive, wrong information, useless. Don't subscribe in the first place. Sorry we even tried this experiment! Waste of money and time.
Hello Pam,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at [email protected] and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
Thank you
This review is annoying because I have to type 100 characters! This is a waste of my time! It wont even let me get out f it.
Hello Barney,
Thank you for taking the time to leave us with your feedback. Although we are not sure what the issue is, we are sorry to see that your experience was anything less than great. We look forward to continuing to assist you in the future.
Thank you
After using TF for 2 years for the crux of my daily research, they suddenly started limiting returned results by omitting the date of birth in answers/results. I called the customer service line & the rep told me that they decided to eliminate the DOB overall & that it was not unique to my account. The rep offered no explanation as to "why," nor whether they would reinstate it.
Then, the "relationships" portion of searches would say "no results," which is BS. So, I emailed customer service, asking about both issues- DOB & relationships. An agent replied stating my account was flagged for suspicious activity (?!?!) & it was for safety reasons & that it was under review until I answered "what" I was looking for and "why" I chose TF.
I answered the questions, explaining that research is what I do for a number of reasons… business relationships, charity partnerships, candidates for public service committees, realtor inquisitions of potential clients they are meeting, singles wanting to know if a date is a criminal, etc, etc, etc.
They have yet to reply, and I have been paying full price for searches that yield very little. If you need a service that delivers consistently, I do not recommend TruthFinders.
Hello Nunya,
Thank you for taking the time to leave us with your feedback. We are sad to see that after 2 years of using our products on a daily basis, you no longer recommend us because of one negative experience. However, we hope you continue to be our customer, and we look forward to continuing to assist you in the future.
Thank you
Very well report on every part of the report is very accurate and up-to-date. I was very satisfied with all of the report. Thank you
Hello Clarence,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future!
Thank you,
TruthFinder Support
This is definitely the guy I wanted to find. Kind of expensive though, I wish I didn't have to pay so much.
Hello Jacob,
We are delighted to see that you enjoyed your experience with us and found the information you were looking for. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at [email protected] if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/
Thank you
TruthFinder Support
I checked myself ands my family members first. BS results. Something that anyone can come out with little work on internet. Wrong info as well in quite many cases.
Considering the cost $30 it is like an extortion for what you get in return. Maybe the site is legit but it does not meet the expectations the service lured you into purchasing.
Hello Ntyla,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at [email protected] and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
Thank you
Takes a lot of time and keep you waiting for a page to another one and keeps your eyes on its with fake forever-running timers but finally asks you $30.00 for a report! No! Thank you!
Hello Ryan,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at [email protected] if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/
Thank you
Shows some info. Missed some info also. Do it just to use their free or 1 dollar trial. Then be sure to cancel before they charge you $25+. Definitely not worth paying that for. I wouldn't do that. They don't give enough information for you to pay more than a dollar or so.
Hello Skye,
We appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at [email protected] if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/
Thank you
They refuse to remove false malicious information unless I sign up and agree to all
Of their terms of arbitration. I won't. This is slander and defamation. I am looking for an attorney.
Hello Susie,
Thank you for taking the time to leave us with your feedback. If you would like to have your information removed, please visit this help article - https://www.truthfinder.com/help/remove/
Thank you,
TruthFinder Support
Very good information. It I is well worth the price. Great resource if your are hiring, renting, or just want to find out information about someone.
Hello Boris,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us. However, please review our Terms of Use in order to know what our services can and cannot be used for. These may be viewed here https://www.truthfinder.com/terms-of-use/
Thank you,
TruthFinder Support
Was helpful and appreciated. Accurate information and great customer service. Very easy to use. Thankful for truth finder
Hello Dustin,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and with our dedicated Customer Care Team! We look forward to assisting you again in the future.
Thank you,
TruthFinder Support
Comes in handy often. I wish marriage records showed separately from other "relatives", and the actual dob showed up without clicking the timeline.
Hello Sheena,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and we look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
This is a great tool to find out if there's trouble with this person if renting to them or if dating a family member
Hello Kay,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and were able to find the information that you needed. We look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
This app is pretty confusing. It does have some good info but you need to keep spending in order to keep digging
Hello Jesus,
Thank you for taking the time to leave us with your feedback. We are delighted to see that enjoyed the info you were given. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. We look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
The site is great and worth the money! I was very much satisfied with most of the results. I do wish it was a little cheaper.
Hello Eric,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us and we look forward to continuing to assist you in the future!
Thank you,
TruthFinder Support
I decided to see what's on line about me.never used a computer until 1/30/23. The information about relatives is wrong don't know 2 of them iv never had Facebook Twitter ect.then wants to charge me money to see the rest probably won't let me correct it. Like a lot of stuff on the net don't trust the information u get probably 50/50 on wrong information
Hello William,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at [email protected] and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
Thank you
Honest review. I liked truth finder. The information it returned was way more accurate than BeenVerified, and it was easy to navigate - once i found the person, i could easily click and open in a new tab related reports, like a location report of an address they lived at or a phone report showing websites where it was used to register. I just found way more on this site than any other. Everything was going good UNTIL I apparently used it too much (that's my guess) because it CLEARLY started throttling my IP. I know this because I'd go to truthfinder.com in my browser and the site would come up perfectly fine, but as soon as I logged in...ohhh what'd ya know...the site suddenly stopped loading and just spin - never load anything. The proof it was limiting my access was uncovered when I switched to a different network - voilà the site suddenly started working again and allowing me to do stuff. I'm not like a private investigator doing hundreds of searches a day, but even if i was, their subscription says UNLIMITED. It's clearly not. I don't like false advertising. Even though I was unhappy with their service, I need to say that it was SUPER EASY TO CANCEL MY SUBSCRIPTION. I don't know if the reviews talking about them locking you in for life are old, before mobile apps or something, but i literally canceled my subscription with 1-click. They even have a video showing you how to do it - https://www.truthfinder.com/help/cancel/
I wish the performance was better. I would've kept truth finder my go-to background check, but I don't like the way they went about limiting my access. I searched myself and found the information to be pretty accurate. Truth finder vs BeenVerified = When I searched my married name in BeenVerified, it returned nothing, but returned some info when I searched my maiden name. When I searched my married name in TruthFinder, it returned way more information and had my maiden name as an alias. It's not perfect, but it's better than BeenVerified.
Hello Bell,
Thank you for taking the time to leave us with your feedback. We are happy to see that, overall, you enjoyed your experience with us and with our services! However, we would like to apologize if you had any issues loading multiple reports - and would like to point out that we do not limit your searches. If at any time you decide to repurchase your subscription and have any issues, please don't hesitate to call our dedicated Customer Care Team at (855) 921-3711 or email them at [email protected] so we can best assist you. Thank you, and we look forward to continuing to assist you int he future.
Thank you
Great program, finds a lot of information, I would recommend this program to anyone who is searching for someone
Hello Carlos,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, and were able to locate the information you were looking for! We look forward to continuing to assist you in the future.
Thank you,
TruthFInder Support
Listed me having an account on website that wasn't even mine and being associated with someone I've never heard of that lives in a different state.
Hello James,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at [email protected] and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
Thank you
Answer: To Amber: I have used Truthfinder for several years and of all the search sites, I have found their information the most current (and the most correct). I 100% believe that there are scammers that USE Truthfinder - to get information they can't get on Google - but I don't think that Truthfinder "scams people". They get their data from "public information" - something we could all get if we had the time and patience to find information about any person that someone is looking for out there. I use the website to find high school classmates and I have been pleased with the success I have had finding "long, lost friends". I agree with you that the scammers need to be prosecuted for all the times they break the law. They should all get off the couch and get a job instead of stealing from honest people who are trying to take care of their families by actually WORKING.
Answer: Why does truth finder Make you pay for nothing!
Answer: Truth Finders customer service answers calls quickly. They will get you unsubscribed promptly & they will refund any monies owed to you.
Answer: You can't! This site can't find anything worth the money you spend
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself.
Help Site: https://www.truthfinder.com/help/
Blog Articles: https://www.truthfinder.com/infomania/


Hello Jay,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at [email protected] if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/
Thank you