TrustpilotReviews 91

There's no Trust in Trustpilot

In the high-octane world of business and personal development, where integrity and transparency are as vital as the air we breathe, my recent encounter with Trustpilot left a sour taste that no amount of sugar coating can sweeten. Picture this: I engaged in a genuine transaction with SuccessResources, investing not just my money but my faith in their 3Day seminar in Amsterdam, and then I shared my authentic experience on Trustpilot.

What happens next? Trustpilot slaps my company with a label of, pay attention - Selling fake reviews -, a claim as baseless as accusing a bird of talking!

We are a registered Educational Institute in Amsterdam, The Netherlands, nothing to do with selling fake reviews.

Despite arming myself with indisputable proof of my participation (yes, an invoice that's as real as the ground you walk on), Trustpilot stood unmoved, as if my genuine attempt at clarity was invisible to them.

Not one to retreat without a fight, I aimed another arrow of truth by reviewing Trustpilot itself, sharing my experience. The irony? This review was flagged as fake.

Despite presenting a fortress of evidence, including screenshots and case numbers (Ticket number: ******* is one of them) my truth was dismissed, tossed aside like yesterday's news.

This ordeal wasn't just an eye-opener but a clear call to all seekers of genuine feedback platforms: Trustpilot, in its current state, seems more like a court of kangaroos, where evidence leaps through hoops only to be dismissed into the void!

Everyone should question to seek transparency, and to demand a platform where our voices, backed by solid proof, are respected and acknowledged. Trustpilot, in this instance, failed to measure up to these standards, leaving a trail of questions about its commitment to genuine, unadulterated feedback..

Trustpilot removed negative my review of Trustpilot, saying I had to prove I used their services, I need to provide proof, a receipt or paperwork. Thid is impossible, but when asked how and said this was my proof, I heard no more. Trustpilot is a scam, negative reviews get removed if the reviewed service or company complains. Only positive reviews are allowed.

I have written countless reviews and all have been deleted but 3.

About a month ago I wrote a review that was flagged, I provided customer ID and screenshots and it was approved and marked "verified". A month later I got a sudden email that it was removed.

Terrible website that approves countless fake reviews from new accounts without history and removes already Verified reviews.

Asking customer to provide documentation, verifying the review (by adding Verified badge) and then removing it later as unauthentic is quite disrespectful towards review writers.

I wrote a review about silksilky being bad and it seems the review site trustpilot might be even worse. They asked for my order# and I needed to open up an account with them and have my photo ID uploaded or my review would be deleted. They might need my bank account number too or find it. Good lord trustpilot is bad.

Subject: Issue with Posting Genuine Feedback on Flippa.com

Dear Trustpilot Support Team,

I trust this message finds you well.

I've encountered challenges while attempting to post my genuine feedback for Flippa.com on Trustpilot, along with supporting evidence. Unfortunately, Trustpilot has consistently blocked my feedback, citing various reasons each time.

I understand the importance of maintaining platform integrity, but this recurring issue has raised concerns about the credibility of Trustpilot. It appears that there might be external pressures impacting the transparency of feedback, leading to skepticism about the reliability of Trustpilot reviews.

Upon further investigation, I've noticed a decline in Trustpilot scores on various review websites, indicating a broader trend. This has prompted me to question the trustworthiness of Trustpilot's review system.

I appreciate your attention to this matter and look forward to a resolution that ensures an unbiased and transparent platform for users to share their genuine experiences.

Thank you for your understanding and assistance.

Best regards,
Chetan

Here are some reasons why you cannot trust Trustpilot:. Loss of Genuine Reviews:

Trustpilot reviews do not reflect the truth as Hundreds if not thousands of genuine reviews are inadvertently removed by Trustpilot without any investigation. Many reviewers may not even be aware that their legitimate feedback has been deleted, or they might not bother to go through the cumbersome process of attempting to reinstate their reviews. Eg. See the attached photo of a genuine review removed by Trustpilot and never reinstated despite submitting evidence of dealing with company incl Policy Number: WS*******!. Lack of Accountability:

Despite Trustpilot's claims of reviewing decisions within two days, there have been cases where reviewers have experienced prolonged delays without any resolution. Lack of Transparency and Censorship:

A particularly alarming aspect of Trustpilot's policies is their refusal to allow negative reviews specifically about their own platform. By removing critical reviews of Trustpilot itself, the company displays a lack of transparency (see attached screenshot of a review about them removed to hide their own rating!. Exploring Alternative Platforms:

There are reliable reviews platforms you can use in particular Google Reviews & SiteJabber.com which reflect reality as they are not removed like Trustpilot genuine reviews.

Left genuine experience of a company but trustpilot take it down what a joke. What's point of having site to leave review when they take down

Both my husband and I recently received emails from Trustpilot telling us they were deleting our separate and completely individual negative experiences with the same company (Yodel). When we checked these were old reviews we'd done ages ago - but our other positive reviews of the same company were apparently fine! My husband couldn't be bothered to query it but I felt it was the principal of the thing that warranted a reply. I still had evidence (i.e. My receipt) and decided to dispute the decision from their 'content integrity' team and sent the proof they requested that my complaint was 100% genuine and constructive - guess what?! They still wouldn't reinstate it and then I started to look into why to now find numerous people have had ta similar experience. I've written back to them yet again as I'm outraged they are allowing this to happen. It's really shaken my faith in what I thought was a trustworthy site and I am now of the belief big companies can influence them to take down anything they don't like - not what the site was intended for. I'm still giving them 2 stars as I'm trying to be fair and the site is better than nothing but I will no longer trust them as I did. Next time I'll come here and get the truth!

I had a genuinely bad experience with GG Poker and put an honest review in but Trustpilot took it down because they were scared of upsetting a corporation known for bully oy tactics. Shame on you Trustpilot.

I have used Trustpilot before but lately they seem to flag every one of my genuine reviews. They even deleted a review recently I had written years ago. How can a review from years ago suddenly be problematic now? With at least one company, I have seen some positive reviews on Trustpilot that look suspicious to me. It feels that it has started to become a website where dishonest organisations are able to make themselves look good. I hope I am wrong.

Good site for reviews, but too much spam.
In general, you can form your impression based on the reviews, but it's difficult to do so.

They suspended my account for a false reason saying it was for a business or it wasn't me who was posting the review. I am extremely annoyed and the content integrity service is appalling. Also, I recently put a good review on TripAdvisor using TrustPilot and it seemingly got flagged because they thought it wasn't for them. Now, my account is suspended permanently and I tried contacting them but contacting them is absolutely hopeless as it just says reply to this email if you thinks it's a mistake then says it seems you can't actually reply. First of all, they need to hire better people to work at the integrity service. And second, I am really mad at this and hope one day this company will be shut down. NEVER USE TRUSTPILOT BECAUSE THEY WILL JUST REMOVE YOUR ACCOUNT. YOU HAVE BEEN WARNED.

I had a bad shopping experience with viperatech in Aug 2023. In short regarding viperatech, they lied saying the order was shipped when it was not, tracking provided only when order hit destination country, ignoring questions, personal insults and threats by viperatech after a review viperatech did not like. On Trustpilot I made a review on viperatech about what was going on, cue the insults and threats from vipertech. My review of viperatech is on Sitejabber for your viewing pleasure.

Now on to Trustpilot. After I posted my review of viperatech on Trustpilot, TP told me I had 3 days to back my reviews or it would be deleted. I sent TP:
1.) Bank statement showing purchase with viperatech.
2.) Vierpatech own invoice showing paid with shipping address.
3.) Shipping label once order was actually received.
4.) Screenshot of chat with viperatech showing shipped lies.
5.) Screenshot of chat with viperatech showing persoanl insults and threats by viperatech.
6.) UPS tracking number.
7.) Picture of valid U.S. government picture ID. ( Veterans Affairs ID which was refused as an ID).
8.) Viperatech order number.

Within 5 hours Trustpilot had removed my review even after telling me I had 3 days to prove my point. I provided TP with all of the above within 3 hours of their request. Again an email from TR saying they think their decision was the right one. I disagreed and filed an appeal with TP and they asked for documentation, again said request fulfilled within hours proving my review. Now TP has fallen silent as of this review.

Trustpilot DOES NOT allow honest negative reviews to stay up. Make no mistake, Trustpilot is not what they claim to be nor posting honest reviews as they claim they do. Trustpilot is NOT here for the consumer but to protect the sellers.

Really excellent. I was able to make a lot of money quickly with it. I really encourage using it.

It seems to be trying to redefine spam as 'negative reviews', as apparently it only accepts positive ones for corporations, as somehow gushing over them isn't at all spam (they also delete them if they are reviews themselves, of course).

After investing a large sum of money in the stock market, I was scammed by this notorious broker known for shady practices. Every time I tried to withdraw my funds, they would give me silly excuses and delay tactics. I became desperate to get my money back, so I decided to seek help from a financial recovery firm. After some research, I stumbled upon CP-INVESTIGATION (.) com and even though they seemed too good to be true, I decided to take a chance on them. When I reached out for help, they were quick to respond and assured me that they could help me recover my investment funds with their years of experience in the financial industry. They also informed me that if the case wasnt successful, then their services would be free of charge.

The customer service dont read your emails or check evidence sent, they reach their own decision then come to you after. They allow unscrupulous people to leave fake reviews and abuse and support them in doing so. I do not recommend having an account.

I've written many reviews. I posted two reviews for the Nationwide Building Society. There have been many negative reviews of them in recent weeks. My two reviews were sincere. And yet Trustpilot have accused me of doing something wrong. At first my account was suspended and now deleted. The reviews were checked by Trustpilot before they were posted! I'm deeply suspicious of their motives. I'm 64 years old and am amazed and sickened by the unilateral, heavy-handed behaviour of Trustpilot who took action without providing evidence of their accusations. Imo Trustpilot are not as trustworthy as they claim.

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So many fake firms here advertising to be the real ones.Eyeqsecurity org saved me from going bankrupt after I invested so much into a company that was placed high up here by helping me recover my money. I lost faith in most of what I see here