Trusted House SittersReviews 1,000

I let a house sitter into my house through trustedhousesitters not knowing that he was filthy and scary. Luckily I stayed in my house next door. I needed a house sitter as I was renovating and needed to travel to find things for the main house... After a while my house began to smell. It was the gite. When I confronted the house sitter he didn; t clean it but offered to leave. It took 2 weeks to get rid of the filth and smell. I complained to trustedhousesitters and also noticed this house sitter had made up more references while he stayed with me and I told them of this... instead of appologising they struck me off as it is against their code of conduct to stay in a property while a house sitter was present. I didn't realise this. But the house sitter was also in breach. I understand he is still available to sit at your home anywhere in the world.The moral is you cannot complain. And house sitters can do what they want...!

We have been using TrustedHousesitters for three years both for getting sitters to look after our cats and home, and more recently to sit for other people. We love it and couldnt imagine traveling without it now. Weve made many friends along the way.
For our own home and pets, we have used sitters from TrustedHousesitters on maybe a dozen occasions, safe in the knowledge that, first and foremost, our cats are well cared for and happy. They dont have the stress of going into a cattery and are happy in their own environment. Our home is secure and clean when we return. We get regular updates from our sitters.
The process TrustedHousesitters use-reviews and police checks-makes it very easy to shortlist applicants. Its then down to us to do the final vetting and selection via email and Skype. We usually find we have several suitable applicants and sadly have to choose just one.
Contrary to some of the reviews on here, we have never had a problem with our sitters from THS and are always recommending it as we travel. There is a responsibility on us as homeowners to do our due diligence before making our final selection.
As sitters for other people, we have also had a fantastic experience staying in some beautiful places and taking care of some lovely animals who we have fallen in love with and returned on several occasions. Traveling as a house/pet sitter, the experience is enriched by caring for the animals and by becoming a part of the community.
I have no hesitation in recommending TrustedHousesitters whose ethos seems to be very much aimed at animal welfare and member satisfaction first and foremost.

I LOVE TrustedHousesitters.com and share it with everybody! I stumbled upon the site while looking for an affordable way to travel and experience new places more like a local. After my first house sit, I've been hooked for life! In two years, my friend and I traveled all over the USA house/pet sitting and we made so many amazing four and two-legged friends. Applying for the assignments has been extremely easy, and we always manage to find like-minded home owners that we share a lot in common with. From New Orleans, Chicago, and San Francisco through Maui to Barcelona and Paris - every experience I have had through the website has been incredible! Not to mention, that my friend and I won a contest hosted by TrustedHousesitters, com and got free airplane tickets to anywhere in the world! We decided to go to Portugal and pet sit four adorable cats!:-) The TH team has been so helpful and professional, I love how everybody seems to really care about what they do and they have been introducing user-suggested improvements all the time! I love how the site allows me the flexibility to travel affordably and experience new places as the locals do, while enjoying the company of pets and making new friends! It has definitely changed my life in so many ways and I recommended wholeheartedly to everyone who shares the same passions in life!:-)

I absolutely love TrustedHousesitters - it has been a revelation to me. A have managed to find the most wonderful people to look after my pup when I had to go away on a business trip at short notice. I'm so impressed - the sitter, Claudia was an absolute gem of a find. She sent regular updates and my home was well looked after too - plants all thrived under her loving care which was an added bonus! My experience has been nothing short of amazing - and I look forward to using it again in the future and have no doubt from the people who applied initially there are tons of brilliant, caring sitters who will be just as good as my first. Thank you to the team at Trusted, for coming up with the idea and executing it so well, I've found all the comms to be really useful and I get the sense it is a company which cares, what a find!

I emailed TH a week ago to cancel my membership. I'm within 14 days of signing up and haven't used the service and have emailed them 4 times with no response, tried using live chat with no response and had no answer through phone. I see that they seem to answer these reviews so hoping to finally get through to someone.

This service is not what it seems. As advertised to travellers it seems like a great way to meet people and see new places while getting to look after some cute pets, but there are a lot of applicants for the few places, and as the hosts are wanting specific dates to be looked after it doesn't really fit with travellers.

For one thing theres at least 20 other people applying for the same house and if you are successful you need to be at their home at a certain date etc, so for people travelling on a budget it's actually probably going to be more expensive to get to certain places on specific dates, which are super random and sometimes months away. This is sort of obvious now that I've had a change to actually see the inside of the House sitter process, and maybe it's just because I'm in Australia, but it just doesn't suit my way of travel and I feel like it's advertised as something a lot more traveller friendly. I think that's a fair reason to cancel and be refunded, so I don't understand why no one is getting back to me, I'm sure it's because I'm asking to be refunded and they will say next that I'm out of the 14 day period because they have failed out get back to me. Seems very much like a scam and I certainly won't be recommending this site to anyone.

Please, can someone get back to me regarding this?
Thanks!

My husband and I rehomed a dog from an animal rescue in August 2017 knowing that we were going away on a two week holiday at the end of September. It was our plan for our new addition to the family to go and stay with a friend and her family where he would have been well look after.

However it became very clear that our dear little Max was not going to like going from one home to another as he had become so settled in our home that occasionally resisted going out for walks. It was clear that he was happiest in our house, with his toys and routines.

I must admit I was thrown and considered cancelling our holiday. However a friend at work suggested TrustedHouseSitters. I was very unsure but enquired and from the moment I stared the process I felt I was in safe hands. One I had found sitters who were free I started preparing my guide to my home. I had to put in an amazing amount of information about Max which I found reassuring.

Our sitters arrived the night before and we were immediately impressed by their friendliness and professionalism. They were also clearly experienced with dogs and within minutes Max had taken to them both.

While we were away I received regular updates and photos via Whats App and all my questions about Max's welfare were answered in full. I felt so reassured and because I knew Max was happy I was able to enjoy my holiday.

The arrangements for our return were exceptional. My house-sitter ensured that they stay with Max until an our before we arrived home. She had been checking the status of our flight and we spoke as soon as we landed.

We were delighted to see how happy Max was. He greeted us as if we had only been out for ten minutes and he was clearly a very happy and contented dog. He was still enamoured with his routine and we felt we had done the right thing by him.

My husband and I were also amazed at how beautifully clean and tidy our house was with fresh flowers in the kitchen and a loaf of fresh bread in the kitchen and milk and other fresh items in the fridge. Our sheets had been changed and all the towels and linen were freshly changed. Everything was perfect. All our mail had been left in the order it had arrived and there were notes about phone calls etc.

I was so pleased with our experience of Trusted HouseSitters that I wrote quite a long blog which they have posted on their website. TrustHouseSitters really are an incredible and responsible organisation and they don't take the trust you put in them lightly.

We have nothing but good things to say about TrustedHouse Sitters, we have been members for 5 years and just love it. When we first joined we provided external references, home/pet owners quite rightly look for people with good references. The first house sit was in an area we knew very well having previously lived there and the owner liked the fact we knew the local parks etc. We then did lots of sits in the UK building up a good profile with references. Along the way we learnt a lot about parts of our own county we would never had visited. Eventually we applied for the first sit abroad and although we were short listed were unsuccessful, however the next one we applied for we were successful. Every sit is different as is every home owner and they are looking for different qualities, when we apply and are unsuccessful we don't take it personally. For example recently we applied for 2 sits one said it had 0-3 applicants and we were unsuccessful, the next one said 41-50 applicants and we were successful. The support and guidance from the team at head office has always been good for us.

On reading most of the comments below, good and bad, Im surprised that there are people who are rating the site with one/two stars due to the fact they didnt get a confirmed sit/sitter. As with most things in life you have to be realistic with what your aim is when signing up. I moved abroad a few years ago and found it very useful when returning to my home country to visit friends and relatives, I would apply for sits in nearby towns and that way I had my own space. Ive had repeat Sits and have been asked regularly to do sits coming up for people that have read my profile. It also helped me confirm sits in the country I was living in, even though people had never heard of the sit, I could refer to it if I heard people where looking for a sitter and it worked for me. I suppose its a bit like uploading your CV for a job application, not everyone gets an interview. Disappointed as it may seem, to anyone who is serious about doing a sit my advice would be go for it. Give it a year and then review things from there as to wether or not its working for you.

As a pet lover, it was early in 2016 that an associate suggested I consider House Sitting.

After subscribing to various websites, I was introduced to Trusted House Sitters by a friend. Their website simply provides a very effective platform with a means for pet owners and pet sitters alike, from all over the world, to be introduced and connect with each other for mutual benefit.

Trusted House Sitters introduced me to my very first house sit opportunity in the beautiful Sunshine Coast in Australia. It was then that my life truly changed in ways that I would never have previously imagined!

Since that very first house sit through Trusted House Sitters, I have met many amazing pet owners (many of whom are now my closest friends). I have stayed in wonderful homes and experienced incredible hospitality, places and cities that I would not have ordinarily had the opportunity to visit.

With over 30 house sits now under my belt (and many more booked in advance for 2018), I have travelled through Australia, France, Italy, United Kingdom, Austria and am currently writing this review from an assignment in Spain. It's no wonder that I am an avid fan and supporter of Trusted House Sitters. Their vision to provide pet owners with more freedom to spend time away as well as an option for pets to enjoy staying in the comfort of their own home whilst their owners are absent is a great idea.

The thing I love most about Trusted House Sitters and my experiences is that for a modest annual fee they provide a unique "Win Win" opportunity for both pet owners and sitters alike!

Be aware, though, this incredible opportunity is NOT for everyone.

If you are the kind of person who expects pet owners to cue up and open their hearts and homes just to give you an opportunity for free accomodation and a sight seeing holiday... think again!

Like anything worthwhile in life, nothing is for free! But if you have the right attitude, the world via Trusted House Sitters is literally at your fingertips.

Importantly, for those who are considering undertaking this wonderful Pet Sitting opportunity with Trusted House Sitters, (or any other organisation for that matter) my advice is simple. To enjoy the many rewards, you must ensure that your primary commitment is for the utmost welfare of the pets and animals you will have the privilege to care for.

If you put your heart and soul into caring for the pets as your primary objective the rewards that await will be the icing on your cake and, like me, you will truly enjoy many valuable and highly memorable travel experiences in the process.

Remember, this house sitting opportunity only exists because pet owners seek someone in whom they can ultimately trust to dedicate time looking after their home during their absence and someone to provide the same love, attention, walks and hugs for their beloved pets as they would.

Thank you Trusted House Sitters!

The team at Trusted House Sitters offer excellent customer service and I find locating a house sitter through the website a rewarding experience. The information provided to members via the website and through social media channels is clear and informative. Whenever I have had a question for the team the responses have always been without delay and answered comprehensively. Trusted House Sitters offer such a good service and platform to enable people to travel and for pet owners to feel safe in the knowledge their pets are well cared for, I am always encouraging my friends to look at becoming house sitters and joining. We have had our home looked after while on holiday which includes two cats and have always returned to find our pets happy and the house immaculate. Thanks to the team and the service which has always surpassed our expectations.

Loving our Adventure! We started with this website in early 2017 and are on our 30th housesit as I write this. TrustedHouseSitters was a life changer for us, allowing us to travel the world. Yes it is a bit of work to find the right match for both you and the homeowner, but it has been well worth it. Looking forward to many more great adventures and experiences!

Incredibly misleading. When you sign up, you'll see very quickly that those 'ideal' locations for house sits have 100+ applicants. If you do apply for a house sit, you'll find you either receive no response, be told that the person has found a sitter off-site. A request for a refund or any kind of compensation is met with a lack of sympathy. Site advertises that they will help you find accommodations--they don't. If you sign up, ensure you go to your settings and uncheck auto-renew. They will try to charge your card again automatically

I signed up due to the marketing tool they use to say you can travel the world while having a free place to stay. Yes that is true if you joined this site years ago. But now, there are so many experience pet sitters that apply and get positions that a newbie will only get local sit. I joined and requested two local sits to try to get some experience. Then I was looking for some travel sits and noticed they all had 12 to 15 applicants already. Plus most sits require you to have a car. They also request you stay with the pets most of the day or only leave them 4 to 6 hours a day. How can you travel and see the world when you have to stay in a home that long. I requested my refund the next day, within 10 hours of signing up and they refused. They said because I applied for local jobs I benefited. I did not get any response from those jobs and deledted my request and asked for my refund again. They again refused. Do not use this site. You will not have a chance with sightseeing and having a free place to stay. They also will not show you how many applicants there are for jobs until you pay. Then they refuse to refund you.

I honestly have to say this website changed my life. I was turning 50 and my husband 55. We wanted to take a Year or so out and travel the world. We stumbled onto trusted house sitters site and joined up. We needed to get some reviews of us, so we went sitting in out of the way places to get the experience. What a fantastic idea. We went to places we would never ever thought Of going. We have now done 26 fantastic sits all over the world. We have kept in touch with many of the home owners and become friends for life. We dont sit full time, but now take a few months every year and meet new and wonderful people, but more importantly, Amazing pets. Thank you.

After retiring and then having to say goodbye to our last elderly dog life was strangely different. We were suddenly free to travel after years of caring but were missing the company of a furry friend. TrustedHousesitters has filled that gap perfectly. We can travel the world and at the same time enjoy the company of an animal whilst making new friends and being helpful to owners. The staff have been super helpful, the site easy to negotiate and to date we've had some wonderful stays in Guernsey, Italy and the UK. Thank you TH for making it all possible. (We're just off to pack for our next adventure!)

Reading these bad reviews - Are we talking about the same company?! I have to think there must be a "fake review" thing going on here?! We own a 7 bedroom large 1600's historic stone house in England and have had 27 house sitters from trusted.Housesitters.com. EVERY single experience has been excellent. Over the last 6 years we have made friends with our house sitters who have taken superb care of our pets and house and huge garden. I highly recommend this company to anyone who wants to leave their pets, home and garden with caring, conscientious, ultra responsible people. All this for FREE (after paying the small fee for joining the website). We are looking forward to using the company for another 27 times (at least) in the future!

I joined TrustedHousesitters shortly after it launched and I have to say it was one of the best things I've ever done. I've secured sits in places like Barbados, Las Vegas, New Zealand, London, and Australia through the site and have met some truly amazing people who I am now so thrilled to call friends. Over the last 6 years the site has evolved and the introduction of new features have made it easier to find sits and communicate with owners. All my dealings with the help center staff have been positive and even the lady who runs their Facebook page has given me helpful advice after I commented on a post she had written. A big thanks to the website for helping me to travel to so many new places and meet so many amazing people! Highly recommended!