TrendTimes

Customer service is a joke. I waited a week before calling when no tracking was uploaded to my order. Call 3 consecutive days with each call being over 1 hour each time. I was told to wait till Friday and tracking would be submitted which is a tactic just to get you off the phone. Friday came and after another 70 minute phone call I was told they could not complete the order. This was after three people telling me the order was filled with no problems in consecutive days. This company will just waste your time! Use them at your own risk.

I have to say that having an interactive activity for the kids was the hit of the festival! We had many, many positive comments and several parents asked where we got such fun trucks. When we referred them to your website they immediately looked it up on their smart phones. Kids were standing in line to try the trucks. Even the youngest kids, may 3 or 4 year olds were able to use the trucks with assistance from us or their parents. In those cases we had the kids just move the control forward or back and we or the parent steered. Then the kid could push the button to dump out the compost packet. That seemed to be the most exciting part! Then they could keep the packet as a souvenir. Who knew that packets of dirt would be so popular?

We set up the course using traffic tape, traffic cones and sticks with caution tape. We had enough room to use two trucks and loaders at the same time. The controls were easy enough for all but the youngest children to get the hang of. Most kids are used to using joysticks but these are different in the sense that one joystick doesn't move the truck in all directions. One is forward and back, the other steers left and right. Once they got used to that they could drive them easily.

All four of the RC vehicles got some abuse. They were all picked up several times by kids of all ages by all parts of the vehicles. They were very sturdy and nothing broke off, to our surprise! Even when I have to say that having an interactive activity for the kids was the hit of the Greenfest! We had many, many positive comments and several parents asked where we got such fun trucks. When we referred them to your website they immediately looked it up on their smart phones. Kids were standing in line to try the trucks. Even the youngest kids, may 3 or 4 year olds were able to use the trucks with assistance from us or their parents. In those cases we had the kids just move the control forward or back and we or the parent steered. Then the kid could push the button to dump out the compost packet. That seemed to be the most exciting part! Then they could keep the packet as a souvenir. Who knew that packets of dirt would be so popular?

We set up the course using traffic tape, traffic cones and sticks with caution tape. We had enough room to use two trucks and loaders at the same time. The controls were easy enough for all but the youngest children to get the hang of. Most kids are used to using joysticks but these are different in the sense that one joystick doesn't move the truck in all directions. One is forward and back, the other steers left and right. Once they got used to that they could drive them easily.

All four of the RC vehicles got some abuse. They were all picked up several times by kids of all ages by all parts of the vehicles. They were very sturdy and nothing broke off, to our surprise! Even when several older kids decided to play demolition derby and repeatedly ram each other's trucks, no damage was done.

As far as battery life, we had the trucks in use from 10 am to 4 pm, with more or less constant use. We did not change batteries in the controllers, even though they were the original batteries we put in when we got the vehicles several weeks ago. The controllers lasted all day! We only changed the batteries in the trucks once early in the day, then they lasted till we closed. We did make sure to turn off the trucks and controllers during slack times. To 4 pm, with more or less constant use. We did not change batteries in the controllers, even though they were the original batteries we put in when we got the vehicles several weeks ago. The controllers lasted all day! We only changed the batteries in the trucks once early in the day, then they lasted till we closed. We did make sure to turn off the trucks and controllers during slack times.

I have purchased two cars this year from this company. The sales people are rude, protect and condone each other's behavior and actually respond (as someone else) when you complain The two cars Lamborghini and Porsche we crap. Compared to the fabulous Porsche I ordered from the, two years ago. I loved the old product which was $150 cheaper. I Never look at price when I want something... I'm willing o pay more for quality. However when a company blatantly * the verbally assaults you I'll draw the line The incredibly horrid, rude, obnoxious, and condescending sales person named * is destroying trend Times... i will never purchase anything from this company again... ever. You can buy the exact identical cars from Walmart.com and amazon for much less and get better service.

I waited weeks for the cars, with no updates, I called each time and emailed. I was told by * I was being a pest. Who says that I have bought three cars totaling over $1000 I am a serious buyer without time to shop around. I thought I found a great source two yeas aGo. Heed my warning... you will be sorry if you buy from them.

*Personal information redacted by admin

This is the best customer service I have experienced in a long, long time. They are very personable and understanding. My grandson loves his new car! We go it so his parents could have him be the ring bearer at their wedding as is too young to walk. We are going to drive him down the aisle in the car we bought him! Thank you very much as you will never know how much your toys brought true fun to our family. It was a great experience and I recommend you to all my family and friends.

Thank you again for the replacement landing gear you sent me. I was worried that I would not be able to fly and land again. I am really happy now and I have a lot of people asking where I got my plane from. I always recommend you and thank you again for the great service. I will be back for more soon. Attached is a picture of my plane that I am very proud of.

I want to begin with a very sincere apology to you for the confusion about this shipment. Today, I discovered an unopened box in the house and in fact it is the toy submarine ordered! Thank you for getting our item to us and sorry for the doubt as we did receive the box! Thank you very much and we are very grateful! My son is extremely happy and so am I.

Thanks again for your help! I received my replacement parts and everything works perfectly. I will be back again. Thank you

First I would like to say that I was very irritable calling into customer service and getting no answer because of there time zone from mines concerning my RV remote car that I ordered. But I would like to thank John Marlan the Supervisor for reaching out to me and giving me conference that my order will be delivered and it was delivered as promise and its a beautiful car. John also for my troubles given me extra warranty for the car and a custom license plate. Again thank you john for all your help. ZM

My story is the same. I paid a pretty large shipping fee for an item that would be here 5-10 days. It has now been 2 weeks. Thinking it was FedEx that was slow I called and they had a label ready but Trendtimes had not started the shipping process. Called the CS number... recording to leave email... I leave email and the ugliness began. Because of all the unprofessionalism and lack of trust, I have disputed the charges with my credit card company. I now have them leaving messages on my cell phone telling me how mean I am and how they have never experienced anything like this before. "John" also said he would put this is private collections and notify Experian. This is beyond crazy! This basement outfit needs to be shutdown. DO NOT ORDER ANYTHING FROM THIS WEBSITE. IF I CAN'T FIND IT ON AMAZON... I DON'T NEED IT.

DO NOT order from this website. The customer service is the worst (incompetent and rude) that I have ever dealt with. I normally do not write reviews, even if I am dissatisfied, but there was no way I could not write about how awful this company is. The car was delivered well past the date it was promised and even when told that I would no longer need the car if not delivered by the expected date, it was delivered (weeks later). I have been trying to return it ever since and cannot get a response via email or phone. I had my credit card company dispute the charge and they just keep billing me every cycle. THE WORST.