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I ordered my son a 3D gaming ornament and paid $25 for it. It is cheap plastic and definitely not 3D. Also, I emailed them my concerns and they are refusing any help with this.
I order 2 custom shirts. The pricing was outrageous but I needed them to wear at an event. I paid extra to move my order up but that was ignored and it took way to long to get my order only to receive the incorrect order. This mistake ruined the attire for our even as we went from plenty of time to no time to fix it. A full refund was not aloud (because we dont need the shirts the events over) I pleaded for at least %50 off for the shirt they messed up... after lots of back and forth they insulted me by refunding the shipping. I continued back and forth because they claim to want customer satisfaction. And I bring the %50 back to the table and they offered my %20 off my next order like I am ever going to use thia company again... then the went to manage and came back offering me %20 off which I thought was off my whole order but nope just %20 of on the shirt they messed up. These guys are over priced crooks that clearly do very poor work.
This company is an absolute scam with terrible customer service. Not only did my order arrive several weeks late, it arrived incorrect and with half of the items missing and they refuse to refund my money. Multiple requests to speak to management have gone ignored. The quality of the product I did receive is extremely cheap. Save your money for an ethical company.
I ordered the nightlights and a sweatshirt which are very personalized and so unique. My family loved their gifts. The nightlights are special because names are in the stems so creatively and the flowers are their birth flowers.
Purchased a daddy's dream team poster from trendingcustom.com it looks so cute online. It's a picture of a dad with his whole family from the back baseball team numbers sitting in a row really simple. Just need the names and what number jersey you want on the back of the shirt. I was super excited since I picked this gift out for my husband from our kids and our whole family. Their gift arrived two days late after Father's Day even though I'd ordered it well before like weeks on top of that it came in a very thin fragile box that was bent, and when we took the poster out that we recorded him doing because we were gonna post it the poster was completely bent and water damaged. It had been rolled. It wasn't in anything of substance. It had a thin sheet of Styrofoam that when you open up a box and they don't want something scratch that was what was wrapped around it nothing else not a roller. It wasn't in plastic, It's literally ruined and now he has nothing from me and the kids for Father's Day super we're upset
Dear Tabitha,
Please accept my sincerest apology on behalf of TrendingCustom.com and I would like to take the opportunity to resolve your concerns and earn your continued trust. It would be really appreciated if you could send photos of the item received and additional details regarding your experience to our email: [email protected] so that we could assist you as soon as possible and give you a satisfactory solution to your issue.
Best regard,
TrendingCustom.com
Ordered Father's Day gift for my dad and he was very happy and shocked! Quality of poster was perfect and everything I wanted. I received consistent updates and arrived on time as predicted! If anything, there were too many emails!
Dear Briana,
We're glad to hear that you loved our product. Your feedback is the most meaningful gift for our every working-hard day's effort to provide better products and service to our beloved customers, like you.
We look forward to a future business with you and would like to wish you healthy.
Best regard,
TrendingCustom.com
I love the emails I have gotten throughout the process of the progress of my order! I really love the personalization of the emails! I love the product also!
Dear Debra,
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you and we look forward to working with you again in the future!
We wish you and your family all the best!
Best regard,
TrendingCustom.com
Purchased the "You & Me We Got This" picture and was blown away! It was perfect down to the awesome bald head! It was shipped quick and the communication from the time of order to delivery was amazing! If you want something customized for your family or spouse, this is it!
Dear Kimberly,
We are thrilled to have you as a customer of TrendingCustom.com! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
We wish you and your family all the best!
Best regard,
TrendingCustom.com
I came across this page on facebook but that doesn't mean you can always trust that it's legit. So I did what I always do and googled the legitimacy of this website and I got on the website from there and ordered 2 customized gifts from here. A shirt and a plaque and the communication was great! Emails were great. I swear that has to be an author of some sort writing them lol and they emailed me when my order arrived but also wanted me to email to confirm if my order arrived and wasn't mistakenly dropped off at my neighbors house or something. The gifts were great. I love the choice on there. I didn't post a picture or video because of my children's name on there. I wanted to keep that private but from google I did get directed to the legit website.
Dear Keishla,
We're glad you have a great experience with our products and service. We really appreciate you taking the time to share your feedback and being so open with us. Customers like you made our business possible and we look forward to a future business with you.
We wish you and your family all the best!
Best regard,
TrendingCustom.com
All I can say is the site is very easy to use and I am very happy with my purchase experience. Most importantly my wife had 😢 in her eyes on how beautiful her gift was... It resembles us both perfectly... I'm sure there is something for everyone to bring a smile to their faces...
Dear Paul,
Thanks for taking the time to share your feedback with us. It means so much to us when our best customers share their experiences and we are extremely delighted that we were able to meet your expectations. We will continually try our best to improve our service and products so that customers will always have a happy experience when shopping with us. We look forward to a future business with you soon.
We wish you and your family all the best!
Best regard,
TrendingCustom.com
I ordered 2 "son" Father's Day Coffee Mugs with graphics of mother/son on them. You can individualize the "son" and "mom". The quality of the mug and the designs are great! I'm very happy with my order.
Dear Patricia,
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you and we look forward to working with you again in the future!
We wish you and your family all the best!
Best regard,
TrendingCustom.com
Trending customs has been a joy to deal with. The emails I received were hysterical. They keep you well informed on your order. I love my tee shirt so much I'm going to order another.
Dear Elizabeth,
We are thrilled to have you as a customer of TrendingCustom.com! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
We wish you and your family all the best!
Best regard,
TrendingCustom.com
Really loved the art, very colorful and the cats really do remind me of my own. From ordering to receiving was very prompt.
Dear Cara,
We're glad to hear that you loved our product. Your feedback is the most meaningful gift for our every working-hard day's effort to provide better products and service to our beloved customers, like you.
We look forward to a future business with you and would like to wish you healthy.
Best regard,
TrendingCustom.com
It was fast perfect to the custom order will use them again. Delivery was great packaged very securely
Dear Terri,
We're glad you have a great experience with our products and service. We really appreciate you taking the time to share your feedback and being so open with us. Customers like you made our business possible and we look forward to a future business with you.
We wish you and your family all the best!
Best regard,
TrendingCustom.com
Cup came and everything is perfect on the mug. The phrase on the cup is perfect and the pictures are beautiful.
Dear Cathy,
Thanks for taking the time to share your feedback with us. It means so much to us when our best customers share their experiences and we are extremely delighted that we were able to meet your expectations. We will continually try our best to improve our service and products so that customers will always have a happy experience when shopping with us. We look forward to a future business with you soon.
We wish you and your family all the best!
Best regard,
TrendingCustom.com
The keychain came out better than I thought it would! Definitely recommend ordering from trending customs
Dear Marlissa,
We're glad to hear that you loved our product. Your feedback is the most meaningful gift for our every working-hard day's effort to provide better products and service to our beloved customers, like you.
We look forward to a future business with you and would like to wish you healthy.
Best regard,
TrendingCustom.com
This site is perfect for gift ideas. It gives you ideas that u never even thought of. Great for that person that is hard to shop for. Shipping is actually pretty fast considering they have to personalize it. HIGHLY RECOMNMEND!
Dear Carol,
Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you and we look forward to working with you again in the future!
We wish you and your family all the best!
Best regard,
TrendingCustom.com
I am pleased w the print and color quality. I love the script and flower choices, the ease of ordering ane quick turnaround. I only wish the poster hadn't been rolled, hopefully I can unroll and weight it down flat for framing. Thank you for facilitating a personalized gift for my Mother.
Dear Valerie,
Please accept my sincerest apology on behalf of TrendingCustom.com and I would like to take the opportunity to resolve your concerns and earn your continued trust. It would be really appreciated if you could send photos of the item received and additional details regarding your experience to our email: [email protected] so that we can assist you as soon as possible and give you a satisfactory solution to your issue.
Best regard,
TrendingCustom.com
Turned out great. Will make a nice little gift for our anniversary. You folks do a fantastic job in creating personalized gifts!
Dear John,
Thank you so much for placing your trust in us and your willingness to share your experience. We really appreciate your business and we do hope that we will have more chances to serve you in the near future.
We wish you and your family all the best!
Best regard,
TrendingCustom.com
I want to give better but I don't know what happened from shipping to my house somewhere in between my package got damaged from getting wet or something.
Dear James,
Please accept my sincerest apology on behalf of TrendingCustom.com and I would like to take the opportunity to resolve your concerns and earn your continued trust. It would be really appreciated if you could send photos of the item received and additional details regarding your experience to our email: [email protected] so that we could assist you as soon as possible and give you a satisfactory solution to your issue.
Best regard,
TrendingCustom.com
Dear Valued Customer,
Thanks for taking the time to share your feedback with us. It means so much to us when our best customers share their experiences and we are extremely delighted that we were able to meet your expectations.
We will continually try our best to improve our service and products so that customers will always have a happy experience when shopping with us. We look forward to a future business with you soon.
We wish you and your family all the best!
Best regard,
TrendingCustom.com