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The inventory is superb but when you say how ever long after the order has been placed, that is so not accurate. My order was almost 3 weeks later than stated. That wasn't good.
The trees were fresh and green, you just had a feeling they are going to do good.
My tree was dry and leaves withered. I'm not sure if it's going to survive.
In the fall of 2019 I planted a red dogwood from FastGrowing Trees. It is doing beautifully even in our Texas heat. In September of this year (2021), I planted two bay laurels. They are both doing well. All three plants arrived in excellent shape with nice green foliage and moist soil.
After purchasing a warranty to receive store credit for three plants that died within 1 month of delivery, Fast Growing Trees still has not replied to my messages. I paid additional fees to receive a credit for the dead plants - a refund is not offered. Fast Growing Trees has not indicated the credit is available to use. So far, I am out over $300 for dead plants with nothing to show for it.
I have loved everything I have ordered from Fast Growing Trees and all orders have arrived in great condition and are presently thriving on my property. There was just one order of shrubs that arrived in poor condition and I have come to believe that was because it sat in a hot delivery truck longer than was supposed too--certainly not the fault of Fast Growing Trees. The customer service was very quick to respond to this issue and willingly and cheerfully remedied the situation to my full satisfaction. I will no doubt continue ordering from this company and I highly recommend doing business with Fast Growing Trees!
I've been a customer for a few years now and out of the thousands of dollars in plants and trees I've purchased and a few hiccups along the way but no matter what the ALWAYS made it right.
5 star rating and super easy website to navigate through.
I just got my tree two weeks ago and follow the directions enclosed. The bush came well packed and fast. I planted it and have been watering it. I only have it two weeks so far so good.
Ordered over the the phone. Never received my tree
We apologize for the delay in receiving your order. We have reached out privately with the tracking information!
I've been buying plants and small trees from Fast-Growing-Trees in the past year and I'm very happy with this company. There was one time where a plant arrived with a broken limb, which is expected to happen during shipment, but let me say, they went above and beyond to replace and correct the order for me. They automatically put in a request for a new one after I sent in a picture. The way they package their plants is by far the best and everything leaves on time and arrives on time. I've never once had a dead plant or tree. I live in south Texas and usually it takes 3 to 4 days to receive their shipments. I am very pleased and will continue to shop from them.
By the way, when you order plants over the internet, during shipment, plants will get shocked and they may look dead upon arrival, but that's okay and to be expected. Simply water the plants and give them plenty of light (as needed) and they will grow back. Also consider that some plants are more sensitive than others so one plant may look vibrant after being in a box for 3 days and another may not.
My plants arrived 4 days later than when I was told to expect them. They were quite dry and the delivery person had the box standing upright so the loose dirt was falling out of the pots but because they were pack very well no damage was done. They were planted immediately and look happy.
It was all good. Tree arrived in a well packed box a little dry. Planted tree within 20 minutes. Tree looked good by the next day.
Nice easy to use website. Good categories and drop downs made it a cinch to use. Also a user friendly checkout that warned me to spend another couple of dollars to get free shipping. No bad surprises!
Quality of plants was good but they're smaller than I expected.
Too expensive for what I actually got. Expected more.
Very good website. Shipping took longer than expected but product seems good
I was very excited to find this website/store, the selection is really impressive. I ordered my FGT and they shipped right away, however they were delayed with FedX and sat in their transfer station for over a week. The trees finally arrived in fairly decent condition the Hybrid Willows were fine of course and the conifers were a little sad with some fairly browned foliage but I believe they will bounce back, however the Cold Hardy Avocado was not in good shape and I'm hoping I can nurse it back it health. I would give FGT a 5 star over all for selection and product integrity. I realize they cannot control the shipping companies issues, and I know that if any of the trees don't make it they will replace them. I have yet to contact customer service so that is why the 4 stars on service, I will adjust my review as the progress of my trees becomes more apparent.
Our raspberry bush arrived in very poor condition and it will be a miracle if it survives.
We're so sorry to hear how your raspberry bush arrived! We have sent a private message to get some photos so we can take a look and help out!
I ordered two products. A tree and a house plant. The tree came in great condition, however, the house plant did not look so great. It was very beat-up.
We are so sorry that your emails were not coming through! It looks like we have since resolved this but we've reached out again just to be sure!