Trees.com

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California
1 review
0 helpful votes
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Delivery dates were not accurate
September 17, 2021

The inventory is superb but when you say how ever long after the order has been placed, that is so not accurate. My order was almost 3 weeks later than stated. That wasn't good.

Date of experience: September 16, 2021
Missouri
1 review
0 helpful votes
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Green trees
September 17, 2021

The trees were fresh and green, you just had a feeling they are going to do good.

Date of experience: September 16, 2021
Colorado
1 review
0 helpful votes
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Damaged tree
September 17, 2021

My tree was dry and leaves withered. I'm not sure if it's going to survive.

Date of experience: September 16, 2021
Mississippi
1 review
0 helpful votes
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In the fall of 2019 I planted a red dogwood from FastGrowing Trees. It is doing beautifully even in our Texas heat. In September of this year (2021), I planted two bay laurels. They are both doing well. All three plants arrived in excellent shape with nice green foliage and moist soil.

Date of experience: September 16, 2021
Washington
1 review
0 helpful votes
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Poor plant quality and customer service
September 20, 2021

After purchasing a warranty to receive store credit for three plants that died within 1 month of delivery, Fast Growing Trees still has not replied to my messages. I paid additional fees to receive a credit for the dead plants - a refund is not offered. Fast Growing Trees has not indicated the credit is available to use. So far, I am out over $300 for dead plants with nothing to show for it.

Date of experience: September 16, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your emails were not coming through! It looks like we have since resolved this but we've reached out again just to be sure!

Utah
1 review
0 helpful votes
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Outstanding customer service!
September 17, 2021

I have loved everything I have ordered from Fast Growing Trees and all orders have arrived in great condition and are presently thriving on my property. There was just one order of shrubs that arrived in poor condition and I have come to believe that was because it sat in a hot delivery truck longer than was supposed too--certainly not the fault of Fast Growing Trees. The customer service was very quick to respond to this issue and willingly and cheerfully remedied the situation to my full satisfaction. I will no doubt continue ordering from this company and I highly recommend doing business with Fast Growing Trees!

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
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Honest company
September 17, 2021

I've been a customer for a few years now and out of the thousands of dollars in plants and trees I've purchased and a few hiccups along the way but no matter what the ALWAYS made it right.

Date of experience: September 16, 2021
Oregon
1 review
0 helpful votes
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5 star rating and super easy website to navigate through.

Date of experience: September 16, 2021
Pennsylvania
1 review
0 helpful votes
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New customer
September 20, 2021

I just got my tree two weeks ago and follow the directions enclosed. The bush came well packed and fast. I planted it and have been watering it. I only have it two weeks so far so good.

Date of experience: September 16, 2021
Washington
1 review
0 helpful votes
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Ordered over the the phone. Never received my tree
September 20, 2021

Ordered over the the phone. Never received my tree

Date of experience: September 16, 2021
Racheal S. — Trees.com Rep
over a year old

We apologize for the delay in receiving your order. We have reached out privately with the tracking information!

Texas
3 reviews
17 helpful votes
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Happy buyer
September 16, 2021

I've been buying plants and small trees from Fast-Growing-Trees in the past year and I'm very happy with this company. There was one time where a plant arrived with a broken limb, which is expected to happen during shipment, but let me say, they went above and beyond to replace and correct the order for me. They automatically put in a request for a new one after I sent in a picture. The way they package their plants is by far the best and everything leaves on time and arrives on time. I've never once had a dead plant or tree. I live in south Texas and usually it takes 3 to 4 days to receive their shipments. I am very pleased and will continue to shop from them.

By the way, when you order plants over the internet, during shipment, plants will get shocked and they may look dead upon arrival, but that's okay and to be expected. Simply water the plants and give them plenty of light (as needed) and they will grow back. Also consider that some plants are more sensitive than others so one plant may look vibrant after being in a box for 3 days and another may not.

Date of experience: September 16, 2021
Ohio
1 review
0 helpful votes
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Happy with the items that I ordered.
September 16, 2021

My plants arrived 4 days later than when I was told to expect them. They were quite dry and the delivery person had the box standing upright so the loose dirt was falling out of the pots but because they were pack very well no damage was done. They were planted immediately and look happy.

Date of experience: September 16, 2021
Florida
1 review
0 helpful votes
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Cherry Tree
September 16, 2021

It was all good. Tree arrived in a well packed box a little dry. Planted tree within 20 minutes. Tree looked good by the next day.

Date of experience: September 16, 2021
New York
1 review
0 helpful votes
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Good service
September 16, 2021

Nice easy to use website. Good categories and drop downs made it a cinch to use. Also a user friendly checkout that warned me to spend another couple of dollars to get free shipping. No bad surprises!

Date of experience: September 16, 2021
Florida
1 review
0 helpful votes
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Quality of plants
September 16, 2021

Quality of plants was good but they're smaller than I expected.

Date of experience: September 16, 2021
New York
1 review
0 helpful votes
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Too small
October 16, 2021

Too expensive for what I actually got. Expected more.

Date of experience: September 16, 2021
Michigan
1 review
0 helpful votes
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Red Maple review
September 16, 2021

Very good website. Shipping took longer than expected but product seems good

Date of experience: September 16, 2021
California
1 review
0 helpful votes
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Great Website and product selection
September 16, 2021

I was very excited to find this website/store, the selection is really impressive. I ordered my FGT and they shipped right away, however they were delayed with FedX and sat in their transfer station for over a week. The trees finally arrived in fairly decent condition the Hybrid Willows were fine of course and the conifers were a little sad with some fairly browned foliage but I believe they will bounce back, however the Cold Hardy Avocado was not in good shape and I'm hoping I can nurse it back it health. I would give FGT a 5 star over all for selection and product integrity. I realize they cannot control the shipping companies issues, and I know that if any of the trees don't make it they will replace them. I have yet to contact customer service so that is why the 4 stars on service, I will adjust my review as the progress of my trees becomes more apparent.

Date of experience: September 16, 2021
Washington
1 review
0 helpful votes
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Almost dead plant
September 20, 2021

Our raspberry bush arrived in very poor condition and it will be a miracle if it survives.

Date of experience: September 16, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your raspberry bush arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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My review:
September 16, 2021

I ordered two products. A tree and a house plant. The tree came in great condition, however, the house plant did not look so great. It was very beat-up.

Date of experience: September 15, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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