Trees.com

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Trees.com
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Michigan
1 review
0 helpful votes
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Excellent, responsive service
September 18, 2021

I am totally satisfied with their service and always prompt in replying my questions

Date of experience: September 17, 2021
Massachusetts
1 review
0 helpful votes
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Poor package and 2 dead shrubs
September 18, 2021

The package had large staples that were not secured and this opened upon delivery. Package was discovered opened and shrubs out of box. One tree and 4 shrubs were planted regardless of its condition. Two shrubs had nothing growing and looked dead. After over a week, the tree is fine and two of the shrubs are showing signs of recovery. The two dead ones show no sign of life. I will monitor daily and call customer service if the two continue to show no growth.

Date of experience: September 17, 2021
Missouri
1 review
0 helpful votes
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Very satisfied.
September 17, 2021

Very informative.my second time to buy from them & the plants arrived as promised.

Date of experience: September 17, 2021
Florida
2 reviews
0 helpful votes
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Happy Trees!
September 17, 2021

Fast & Easy to order, bought several different types and all are thriving!

Date of experience: September 17, 2021
California
1 review
0 helpful votes
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Incredible customer service!
September 17, 2021

I bought several trees, over $1,000 order, and two of them dried out and died after arrival. I contacted customer support and they fixed the problem by immediately replacing them! I was amazed by how courteous the team was. The other trees did arrive beautiful and are doing great so far. I highly recommend shopping here! I'll be placing another order soon!

Date of experience: September 17, 2021
Texas
1 review
0 helpful votes
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Fast response n great service
September 17, 2021

Thank you so much for your help and replacement
Great service
Will buy again

Date of experience: September 17, 2021
Oregon
1 review
0 helpful votes
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Delivery sucked. They missed seeing my big clearly marked mail box
September 17, 2021

When i got notice of delivery my wife checked for the trees as i was at work. Nothing there. Notified fast trees and the delivery company. Well, we show them as delivered. Nope no trees. The entry to my farm is clearly marked and the mail box with my house number is right by the gate. Later the next day they were recovered from the delivery service and delivered to the house. Very dry and need of water. The mimosa tree lost all but one set of leaves. It's slowly recovering

Date of experience: September 17, 2021
North Carolina
1 review
0 helpful votes
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Excellent products, especially when compared to my local companies
September 17, 2021

I was hesitant at first, it was positive experience

Date of experience: September 17, 2021
California
1 review
0 helpful votes
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Tree looks dead
September 20, 2021

The delivery took longer than expected. The box was beaten to hell in shipping. The Chinese Pistach tree looks dead. The leaves are all dried out and falling off upon arrival. The mimosa tree has no leaves. I have planted both, including the recommended products from Fast Growing Trees and hope the trees are both just "sleeping."

Date of experience: September 17, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

California
2 reviews
0 helpful votes
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Received wilted tree
September 20, 2021

I'm trying to revive the avocado tree I received via FedEx. I tracked my order daily, and it sat at the Tracy, CA FedEx facility for five days. By the time I got it it looked in pretty bad shape, especially since we've had a heat wave. FedEx used to be good with deliveries, but we never receive our orders when they say they are going to arrive.

Date of experience: September 17, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry for the delay in receiving your plants! We're reaching out to help!

California
2 reviews
0 helpful votes
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Happy. With my trees!
September 17, 2021

Both my new trees arrived in good condition and the size is perfect. Thank you

Date of experience: September 17, 2021
California
1 review
0 helpful votes
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Shabby service
September 20, 2021

Shabby service!
I was telling them that my tree was dead on arrival and they told me to take three pictures of it but when I got it on their website, I couldn't find anywhere to send the three pictures of my dead tree. Also saw that if send it back to them that they will charge me 25%. Never doing business with them again!

Date of experience: September 17, 2021
Racheal S. — Trees.com Rep
over a year old

We're very sorry to hear that your tree didn't make it! You reached out to us right away about this so your tree is covered 100%. We are reaching out privately to get those photos!

Illinois
1 review
0 helpful votes
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Hard to Find tree!
September 17, 2021

Great, fast, convenient service and beautiful, healthy tree.

Date of experience: September 17, 2021
Maryland
2 reviews
0 helpful votes
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Impressed
September 17, 2021

Very happy with the packaging and shipment of my fruit trees and shrubs! Everything was firmly secured in the boxes and everything I bought popped right up and looked lively very soon after planting them in soil and adding water. As advertised! I was Impressed!

Date of experience: September 17, 2021
Montana
2 reviews
1 helpful vote
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Broken limbs
September 17, 2021

We received our tree quickly. But it had quite a few broken limbs on it and dead leaves. Looked like it's a hope and a prayer if the tree will make it. Root ball looked like it was covered by burlap but by the time we got it it was dry and the burlap was not attached. Unfortunately this was intended to be a memorial tree for my late son and I'm praying it takes off.

Date of experience: September 17, 2021
Florida
1 review
0 helpful votes
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Glorious avocado Trees
September 17, 2021

No problems. Trees arrived on time with fertilizer and instructions for planting, and in perfect shape. Planted them and they are growing nicely. They even had stakes attached to them so I didn't have to try to find something appropriate.

Date of experience: September 17, 2021
Maryland
1 review
0 helpful votes
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Plants arrived in great shape
September 17, 2021

Took a chance ordering from a website I'd never heard of and it turned out to be a good gambe. The plants arrived quickly and in great shape.

Date of experience: September 17, 2021
Georgia
1 review
0 helpful votes
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Shipment condition
September 20, 2021

Three of six plants had leaves fall off. Planted anyway in hopes they will come out in a while. Stems seem green and viable.

Date of experience: September 17, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with 3 of your plants! We are reaching out to get some photos so we can assist you further!

Florida
1 review
0 helpful votes
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Great
September 17, 2021

We have three new trees and the are growing like crazy

Date of experience: September 17, 2021
Georgia
1 review
0 helpful votes
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Pecan Tree Order
September 17, 2021

Everything came fast and they are all super healthy.

Date of experience: September 17, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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