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I am totally satisfied with their service and always prompt in replying my questions
The package had large staples that were not secured and this opened upon delivery. Package was discovered opened and shrubs out of box. One tree and 4 shrubs were planted regardless of its condition. Two shrubs had nothing growing and looked dead. After over a week, the tree is fine and two of the shrubs are showing signs of recovery. The two dead ones show no sign of life. I will monitor daily and call customer service if the two continue to show no growth.
Very informative.my second time to buy from them & the plants arrived as promised.
Fast & Easy to order, bought several different types and all are thriving!
I bought several trees, over $1,000 order, and two of them dried out and died after arrival. I contacted customer support and they fixed the problem by immediately replacing them! I was amazed by how courteous the team was. The other trees did arrive beautiful and are doing great so far. I highly recommend shopping here! I'll be placing another order soon!
Thank you so much for your help and replacement
Great service
Will buy again
When i got notice of delivery my wife checked for the trees as i was at work. Nothing there. Notified fast trees and the delivery company. Well, we show them as delivered. Nope no trees. The entry to my farm is clearly marked and the mail box with my house number is right by the gate. Later the next day they were recovered from the delivery service and delivered to the house. Very dry and need of water. The mimosa tree lost all but one set of leaves. It's slowly recovering
I was hesitant at first, it was positive experience
The delivery took longer than expected. The box was beaten to hell in shipping. The Chinese Pistach tree looks dead. The leaves are all dried out and falling off upon arrival. The mimosa tree has no leaves. I have planted both, including the recommended products from Fast Growing Trees and hope the trees are both just "sleeping."
I'm trying to revive the avocado tree I received via FedEx. I tracked my order daily, and it sat at the Tracy, CA FedEx facility for five days. By the time I got it it looked in pretty bad shape, especially since we've had a heat wave. FedEx used to be good with deliveries, but we never receive our orders when they say they are going to arrive.
We are so sorry for the delay in receiving your plants! We're reaching out to help!
Both my new trees arrived in good condition and the size is perfect. Thank you
Shabby service!
I was telling them that my tree was dead on arrival and they told me to take three pictures of it but when I got it on their website, I couldn't find anywhere to send the three pictures of my dead tree. Also saw that if send it back to them that they will charge me 25%. Never doing business with them again!
We're very sorry to hear that your tree didn't make it! You reached out to us right away about this so your tree is covered 100%. We are reaching out privately to get those photos!
Great, fast, convenient service and beautiful, healthy tree.
Very happy with the packaging and shipment of my fruit trees and shrubs! Everything was firmly secured in the boxes and everything I bought popped right up and looked lively very soon after planting them in soil and adding water. As advertised! I was Impressed!
We received our tree quickly. But it had quite a few broken limbs on it and dead leaves. Looked like it's a hope and a prayer if the tree will make it. Root ball looked like it was covered by burlap but by the time we got it it was dry and the burlap was not attached. Unfortunately this was intended to be a memorial tree for my late son and I'm praying it takes off.
No problems. Trees arrived on time with fertilizer and instructions for planting, and in perfect shape. Planted them and they are growing nicely. They even had stakes attached to them so I didn't have to try to find something appropriate.
Took a chance ordering from a website I'd never heard of and it turned out to be a good gambe. The plants arrived quickly and in great shape.
Three of six plants had leaves fall off. Planted anyway in hopes they will come out in a while. Stems seem green and viable.
We're sorry to hear about the concerns with 3 of your plants! We are reaching out to get some photos so we can assist you further!
We have three new trees and the are growing like crazy
Everything came fast and they are all super healthy.
We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!