Trees.com

The two trees I purchased were not in the best shape. The leaves were "burnt" looking and the dirt was all in the box- not in the bucket. There is no way to email or contact them other than calling an 800 number and I got no help.

Trees were packaged well and in great shape when I received them. Planted them about 3 weeks ago and so far looking great.

The trees were shipped very fast and were received in very good condition. Got them planted and ready to grow.

Second shipment and they still can't get here any sooner than 10 days.

I received the tree that I had ordered very quickly. However it looked like it suffered in the shipment. All the foliage was in the bottom of the box and the trunk looked dry and lifeless. I took pictures and sent it to the customer service. A replacement tree was promptly sent. I water it profusely and it seems to be slowly growing.

Both trees we ordered showed up fairly stressed. One lost all of its leave, not sure if it'll pull through.

The mimosa tree is doing good so far. The two rose of Sharon bushes appear to be dead after planting. Followed instructions.

Ordering and purchasing was great. Very helpful customer service helping me select a delivery date.
Was surprised to find the leaves on the trees had mostly yellowed and fallen off. Once planted, all leaves fell off. Customer service assured me that is normal - that should be in the description of how your plants may arrive - and that they will leaf out again in a few weeks. Aside from no leaves, the plants do seem alive and there are many leaf buds.

So much for a gallon sized plant

Thought it was rather small. When repotted to a clay pot, it was obvious that it had very recently been repotted from a 4".

Y'all can do better than that.

I have ordered 2 trees this summer. Each time the trees arrived in good condition and they look very healthy.

Extremely satisfied with the customer service. The vines shipped in a timely manner. I ordered three of the 3' to 4'. Two of the vines were beautiful and one was a little sad. I sent pictures along with my explanation to customer service and within two days I received a replacement vine that was much healthier.

Packaging was very impressive. Unfortunately the plant size does not compare to the pictures on the website.

Tree was fine but soil was spilled out in box. Poor packaging

Ordered three different plants from you. All three arrived packed good, but all of them were not looking healthy. The lavender in particular came half dead - tip of leaves were brown and the plant had a very strange color, it was not even close to what you advertise on your web site. The last order was a banana tree and came horribly looking, covered with white color mold on the leaves and at the base.

Our tree arrive quickly in good shape I did it and it's doing fine. I called a couple times to ask technical questions and found everybody to be very helpful. Thank you

I purchased a 5-6' tall mimosa tree and when it had arrived there were 0 leaves on the branches. I understand that they will have some travel shock but even if there were some leaves left on it, there would still be close to 0. I sent in an email asking if this is normal but I have yet to receive a response. I have planted it per the instructions and will see what happens. If this stick grows into a beautiful tree or I get a response back from FastGrowingTrees.com I will change my response.

The trees were great, except for 1 banana tree. Which was replaced at no charge with a bigger one!

One of the two previous tree that I purchased did not grow, I sent them pictures of the tree and I got store credit for the value of the tree. This was after the 30 days warranty, I wanted to make sure that the tree wasn't going to grow. With the store credit I was able to get two beautiful privacy trees.

I bought two trees and fedex did not lay flat and my trees smashed into each other in one box and also one snapped at the base. Fastgrowing trees sent me another one and it's very nice. They also said if my other ends up dying because the roots were exposed from transportation, they would replace it too. Great customer service!