Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com
trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Maryland
2 reviews
0 helpful votes
Follow Tim U.
Unfollow Tim U.
Share Review
Report Review
Impressed
September 17, 2021

Very happy with the packaging and shipment of my fruit trees and shrubs! Everything was firmly secured in the boxes and everything I bought popped right up and looked lively very soon after planting them in soil and adding water. As advertised! I was Impressed!

Date of experience: September 17, 2021
Montana
2 reviews
1 helpful vote
Follow Lori R.
Unfollow Lori R.
Share Review
Report Review
Broken limbs
September 17, 2021

We received our tree quickly. But it had quite a few broken limbs on it and dead leaves. Looked like it's a hope and a prayer if the tree will make it. Root ball looked like it was covered by burlap but by the time we got it it was dry and the burlap was not attached. Unfortunately this was intended to be a memorial tree for my late son and I'm praying it takes off.

Date of experience: September 17, 2021
Florida
1 review
0 helpful votes
Follow Dean Q.
Unfollow Dean Q.
Share Review
Report Review
Glorious avocado Trees
September 17, 2021

No problems. Trees arrived on time with fertilizer and instructions for planting, and in perfect shape. Planted them and they are growing nicely. They even had stakes attached to them so I didn't have to try to find something appropriate.

Date of experience: September 17, 2021
Maryland
1 review
0 helpful votes
Follow T W.
Unfollow T W.
Share Review
Report Review
Plants arrived in great shape
September 17, 2021

Took a chance ordering from a website I'd never heard of and it turned out to be a good gambe. The plants arrived quickly and in great shape.

Date of experience: September 17, 2021
Georgia
1 review
0 helpful votes
Follow Richard X.
Unfollow Richard X.
Share Review
Report Review
Shipment condition
September 20, 2021

Three of six plants had leaves fall off. Planted anyway in hopes they will come out in a while. Stems seem green and viable.

Date of experience: September 17, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with 3 of your plants! We are reaching out to get some photos so we can assist you further!

Florida
1 review
0 helpful votes
Follow Edwina V.
Unfollow Edwina V.
Share Review
Report Review
Great
September 17, 2021

We have three new trees and the are growing like crazy

Date of experience: September 17, 2021
Georgia
1 review
0 helpful votes
Follow B Z.
Unfollow B Z.
Share Review
Report Review
Pecan Tree Order
September 17, 2021

Everything came fast and they are all super healthy.

Date of experience: September 17, 2021
California
1 review
0 helpful votes
Follow Traci G.
Unfollow Traci G.
Share Review
Report Review
Delivery dates were not accurate
September 17, 2021

The inventory is superb but when you say how ever long after the order has been placed, that is so not accurate. My order was almost 3 weeks later than stated. That wasn't good.

Date of experience: September 16, 2021
Missouri
1 review
0 helpful votes
Follow Miles Z.
Unfollow Miles Z.
Share Review
Report Review
Green trees
September 17, 2021

The trees were fresh and green, you just had a feeling they are going to do good.

Date of experience: September 16, 2021
Colorado
1 review
0 helpful votes
Follow Sherri P.
Unfollow Sherri P.
Share Review
Report Review
Damaged tree
September 17, 2021

My tree was dry and leaves withered. I'm not sure if it's going to survive.

Date of experience: September 16, 2021
Mississippi
1 review
0 helpful votes
Follow Rebecca I.
Unfollow Rebecca I.
Share Review
Report Review

In the fall of 2019 I planted a red dogwood from FastGrowing Trees. It is doing beautifully even in our Texas heat. In September of this year (2021), I planted two bay laurels. They are both doing well. All three plants arrived in excellent shape with nice green foliage and moist soil.

Date of experience: September 16, 2021
Washington
1 review
0 helpful votes
Follow Kim Z.
Unfollow Kim Z.
Share Review
Report Review
Poor plant quality and customer service
September 20, 2021

After purchasing a warranty to receive store credit for three plants that died within 1 month of delivery, Fast Growing Trees still has not replied to my messages. I paid additional fees to receive a credit for the dead plants - a refund is not offered. Fast Growing Trees has not indicated the credit is available to use. So far, I am out over $300 for dead plants with nothing to show for it.

Date of experience: September 16, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your emails were not coming through! It looks like we have since resolved this but we've reached out again just to be sure!

Utah
1 review
0 helpful votes
Follow Kellie N.
Unfollow Kellie N.
Share Review
Report Review
Outstanding customer service!
September 17, 2021

I have loved everything I have ordered from Fast Growing Trees and all orders have arrived in great condition and are presently thriving on my property. There was just one order of shrubs that arrived in poor condition and I have come to believe that was because it sat in a hot delivery truck longer than was supposed too--certainly not the fault of Fast Growing Trees. The customer service was very quick to respond to this issue and willingly and cheerfully remedied the situation to my full satisfaction. I will no doubt continue ordering from this company and I highly recommend doing business with Fast Growing Trees!

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
Follow Bradley Z.
Unfollow Bradley Z.
Share Review
Report Review
Honest company
September 17, 2021

I've been a customer for a few years now and out of the thousands of dollars in plants and trees I've purchased and a few hiccups along the way but no matter what the ALWAYS made it right.

Date of experience: September 16, 2021
Oregon
1 review
0 helpful votes
Follow Randall Q.
Unfollow Randall Q.
Share Review
Report Review

5 star rating and super easy website to navigate through.

Date of experience: September 16, 2021
Pennsylvania
1 review
0 helpful votes
Follow Dave K.
Unfollow Dave K.
Share Review
Report Review
New customer
September 20, 2021

I just got my tree two weeks ago and follow the directions enclosed. The bush came well packed and fast. I planted it and have been watering it. I only have it two weeks so far so good.

Date of experience: September 16, 2021
Washington
1 review
0 helpful votes
Follow Dee Z.
Unfollow Dee Z.
Share Review
Report Review
Ordered over the the phone. Never received my tree
September 20, 2021

Ordered over the the phone. Never received my tree

Date of experience: September 16, 2021
Racheal S. — Trees.com Rep
over a year old

We apologize for the delay in receiving your order. We have reached out privately with the tracking information!

Texas
3 reviews
17 helpful votes
Follow Bobby P.
Unfollow Bobby P.
Share Review
Report Review
Happy buyer
September 16, 2021

I've been buying plants and small trees from Fast-Growing-Trees in the past year and I'm very happy with this company. There was one time where a plant arrived with a broken limb, which is expected to happen during shipment, but let me say, they went above and beyond to replace and correct the order for me. They automatically put in a request for a new one after I sent in a picture. The way they package their plants is by far the best and everything leaves on time and arrives on time. I've never once had a dead plant or tree. I live in south Texas and usually it takes 3 to 4 days to receive their shipments. I am very pleased and will continue to shop from them.

By the way, when you order plants over the internet, during shipment, plants will get shocked and they may look dead upon arrival, but that's okay and to be expected. Simply water the plants and give them plenty of light (as needed) and they will grow back. Also consider that some plants are more sensitive than others so one plant may look vibrant after being in a box for 3 days and another may not.

Date of experience: September 16, 2021
Ohio
1 review
0 helpful votes
Follow Karen Y.
Unfollow Karen Y.
Share Review
Report Review
Happy with the items that I ordered.
September 16, 2021

My plants arrived 4 days later than when I was told to expect them. They were quite dry and the delivery person had the box standing upright so the loose dirt was falling out of the pots but because they were pack very well no damage was done. They were planted immediately and look happy.

Date of experience: September 16, 2021
Florida
1 review
0 helpful votes
Follow Clay V.
Unfollow Clay V.
Share Review
Report Review
Cherry Tree
September 16, 2021

It was all good. Tree arrived in a well packed box a little dry. Planted tree within 20 minutes. Tree looked good by the next day.

Date of experience: September 16, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos