Trees.com

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Trees.com
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California
2 reviews
0 helpful votes
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Flawless experience
October 6, 2021

Easy to use website, the tree came in a timely manner and in good condition, and is doing great after planting.

Date of experience: October 6, 2021
Pennsylvania
1 review
0 helpful votes
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Maples and spruce
October 6, 2021

I received 8 norway spruce and 4 maple. Two of the maples had broken branches and they replaced them immediately.
They were all healthy and are still doing fine after several weeks planted.

Date of experience: October 6, 2021
Minnesota
1 review
0 helpful votes
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Tree received is not what is promised on website
October 6, 2021

The website offers pics of trees and pics that people have sent in of the trees they have recieved. All those are good. The first tree I received was a disgrace. I complained and received another tree which was better but still not up to par of what I expected considering pics on the website.My be on your pics say this is th potential your tree has - not thsi is what you will recieve.

Date of experience: October 6, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your replacement tree wasn't any better! We are reaching out privately to take a look!

Texas
2 reviews
2 helpful votes
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Good value but somewhat misleading.
October 6, 2021

Good value for my spend, butt he trees that I purchased were smaller than originally promised.

Date of experience: October 6, 2021
Iowa
1 review
0 helpful votes
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Tree
October 6, 2021

Received the tree very quickly and quite pleased with all services!

Date of experience: October 6, 2021
Texas
1 review
0 helpful votes
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Pretty great
October 6, 2021

This is my 2nd order from you guys, buying multiple items each time. Most come in great shape. Some are looking harsh in shipping.

Date of experience: October 6, 2021
Florida
1 review
0 helpful votes
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Low quality
October 6, 2021

Frustrating. I have to type fifty characters ok here it is.

Date of experience: October 6, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

Utah
1 review
0 helpful votes
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The plants I ordered were completely smashed and dried out in the box. I was supposed to receive multiple plants but only received one (although they claim all were sent). It was a terrible experience. I don't think I will order from them again.

Date of experience: October 5, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your order arrived! We have sent a private message to get some photos so we can take a look and help out!

Nevada
1 review
0 helpful votes
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Long time in transit.
October 6, 2021

I ordered 4 Dogwood Trees which took 11 days be delivered. The trees did not look good when they arrived. I immediately planted them and I hope they survive.

I have two more orders that have been 8 days in transit (2 days past original expected date) with now no scheduled delivery date on the FedEx tracking.

Date of experience: October 5, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry for the delay in receiving your plants! We have reached out privately to help!

Illinois
1 review
0 helpful votes
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Tree is very skinny
October 6, 2021

I guess in my mind when I decided I was paying $100ish dollars for a tree it would have a bigger diameter than a stick. It was the proper height but I was imagining something a little more substantial. I'm sure it will grow fine but I could have picked up a much more mature tree from the local nursery.

Date of experience: October 5, 2021
North Carolina
1 review
0 helpful votes
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Not happy with olive plant received.
October 6, 2021

The plant I purchased was a gift and I thought it would be as pictured. Talk about false advertising! I was mortified when my friend sent me a photo of the plant she received!

Date of experience: October 5, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Virginia
1 review
0 helpful votes
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Great experience
October 5, 2021

The tree came in 2 days, reasonably priced, the size was as described, healthy roots, moist - exactly the buying experience I had hoped for.

Date of experience: October 5, 2021
Texas
1 review
0 helpful votes
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The tree was a little tree
October 5, 2021

Matthew was very nice and help me to find my tree
After I received my tree I found the tree was a little tree 2 feet tall and three branches almost without leaves. When I spoke with the customer service guy that I want a tree 4 ft as I requested. I paid in total 107.00 dl that it was too much for what I received.

Date of experience: October 5, 2021
Illinois
2 reviews
0 helpful votes
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Ruby Falls Redbud
October 5, 2021

Plant/tree was shipped as company said - within 2 days - and I received just a couple days after that. It was carefully packaged. Plant/tree is doing well and has some some growing and rooting to do, but should be a beautiful addition when in a few years it's more mature!

Date of experience: October 5, 2021
Texas
1 review
0 helpful votes
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They made sure I was pleased
October 5, 2021

Missy was excellent and helpful. She answered all my questions and had a GREAT sense of humor.
I received my 5 fig trees. Two of them I thought were questionable. I told them about the items. They quickly and without hesitation, shipped me 2 replacement trees at no cost to me and I kept the questionable ones.

Date of experience: October 5, 2021
New York
1 review
0 helpful votes
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Never disappointed
October 5, 2021

Ordered my leyland cypresses yrs ago. 23 out of 24 grew to be big healthy giants.

Date of experience: October 5, 2021
Michigan
1 review
0 helpful votes
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All around terrible
October 6, 2021

Trees came in 5 days later than expected and were very beat up and some were not even correct height

Date of experience: October 5, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
1 review
0 helpful votes
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Memorial gift
October 5, 2021

We recently lost a dear friend and wanted to send something unique and special to his wife. We decided on a Christmas Palm, as our friend adored Christmas. The girl I spoke with was so helpful and kind and even included a message with our order. Our friend said the tree was beautiful and packaged so well.

Date of experience: October 5, 2021
Texas
1 review
0 helpful votes
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Thought the prices were a little high for received Trees
October 5, 2021

Was ok with the prices when I purchased but when the trees arrived, thought they should have been a little thicker and they surely were not 5'-6' trees as the option that I paid for

Date of experience: October 5, 2021
Missouri
1 review
0 helpful votes
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Autumn blaze purchase
October 6, 2021

One of the trees lacked branches in comparison to the other tree

Date of experience: October 5, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that one of your trees wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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