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The trees I ordered were green and very healthy. They look great in my yard.
Thank you for the beautiful trees and the excellent customer service. My plum & corkscrew willow tree arrived in wonderful shape. They were well maintained and healthy, and the planting brochure and video you emailed me were the perfect compliment for success. The follow up growing tips were a happy bonus.
Great products, easy ordering and fast delivery...!
Easy to order, trees arrived as scheduled and in good shape.
I called and explained the problems I'm having and nothing works. The lemon tree has fruit flies and it's driving me crazy. I'm about ready to accept my loss and throw it out. You should of said you could get them while growing it in your home.
I called and explained that tracking had the package in a nearby hub, for what looked like 4 days, the person on the phone, said to continue to wait, and didn't offer to contact Fed ex, and the shipment still hasn't come. This is now weeks late, and likely the plant is dead. No word from Fast Growing Trees, and no plant. I am leaving for New York tomorrow morning, so no one here to intercept, if it does arrive.
We are so sorry that your tree has been in transit for so long! We have reached out privately to help make this right!
The tree arrived 9 days after the tree was shipped and the leaves were yellow to brown. The tree was held up at the Fed Ex site for several days. So, this may not be the choice when sending plants that require water and sunshine.
Shipped immediately. Wonderful to have the kit to go with the tree
The prices were good but it was hard to tell exactly what you're receiving based on the product photos.
Tree came in dead. They offered to send a new one. I waited. Now I receive an email that they are refunding the original purchase price because the weather has been unkind to my plant and I won't be receiving a replacement
We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We do sincerely apologize again for the inconvenience!
Chat person very helpful. Quick and easy checkout!
Plants arrived on time and in excellent condition. Person at ordering desk was very helpful.
Bought six plants, they shipped two. Took forever to get the other four. Messed up planting plans.
We sincerely apologize that this happened and we have reached out privately to help!
I'm very happy with the service I've received so far. In this time of computers, voice recordings and emails, they actually get on the phone and talk to you. That service is invaluable in today's world.
It was our first experience with fast growing trees. The quality of the product was very good. Of course, we all would like to have the tree already in its mature height. But nature will take care of that soon. We are in a good location for sun and the tree is very healthy.
I bought 2 trees and it came to about $200 with a discount. 1 tree arrived basically dead and the other was barely more than a twig! Complete rip off!
We're so sorry to hear how your trees arrived! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!
Plants were shipped quickly but Fedex lost all 3 shipments. Now plants that took years to grow just died in the back of a truck most likely. Customer service was able to ship me new plants free and quickly but 2 of the plants we wanted were then out of stock so we weren't able to get everything we wanted. The issue is with Fedex and I've had many issues with Fedex over the years. I highly recommend switching vendor to UPS.
Great price and speedy delivery! Im hoping it lasts through the winter!
Plants were less than a foot. We're supposed to be 1-2 feet.
We're very sorry to hear that your trees are not the correct height! We have sent a private message to get some photos so we can assist you further!
Box can destroyed and dirt out of my tree and then planted it and didn't make it
We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!
We are so sorry that you're having issues with your tree! We have reached out privately to help!