On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
I purchased a Ruby Red Grapefruit Tree, a Pink Variegated Lemon Bush and a Key Lime Bush in September and another Ruby Red Grapefruit Tree, a Pink Variegated Lemon Tree and a Key Lime Tree in October, all 6 arrived healthy and are showing new growth already. I was a little nervous about transplanting the first 3 but they showed no signs of shock at all.
I will be purchasing the Avocado Pollinator Pack in January and the Mango Kit in February and who knows what else beyond that!
Easy to select what I wanted from the website, arrived carefully packed with clear instructions. The trees are very happy in their new location.
Trees arrived in good shape and ready for planting.
Fast delivery, great shaped 3-4 foot Cherokee Brave Dogwood. The downside was that it arrived with the half the soil spilled out of the pot and dry as a bone. The leaves were wilted. I immediately replaced the spilt soil and watered thoroughly. Next day the leaves perked up a bit and a couple of days later I planted it. It looks like it will survive.
Trees arrived four days after scheduled and were in major shipping distress.
We are so sorry to hear how your trees arrived! Please keep us posted on how they are doing so that we can assist you further if they do not recover!
The tree arrived very quickly and in very good condition. Very happy with my purchase
Efficient, well informed, professional, pleasant people took the order
Our tree arrived is pretty good shape, but the Ruby Ficus plant took a beating from being put in the same box as a tree, not a good idea.
We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
Beautiful, Well delivered trees. Very pretty. Can't wait till they grow more,
Unfortunately, our experience with fast growing trees was not what we had expected or hoped for. We ordered a blood good Japanese maple. When we took it out of the box, it couldn't stand up on its own. This cost $260 as we opted to get the larger tree in in hopes that it would be a more mature tree for the additional costs. To our disappointment, this wasn't the case. The tree could barely be held up straight and the company we had installing our items felt that the tree would not survive if we did have them plant it. This delayed our landscapers as we then had to go find another tree. Unfortunately, when we contact fast growing trees, we got no assistance. The person we were connected with refused to admit anything was wrong with the tree, even after we sent photos, then tried to refuse a return, then flat out lied about the return policy for the company. Only then when we pointed out she was being dishonest with what was stated directly on the company website did she refund us our money. We had a very poor experience with this company and we had hoped for better.
We're so sorry that your tree wasn't what you expected! Keep in mind that we're a nursery so we're selling baby trees. Once they have been planted, staked and have some time to acclimate, your tree will grow and flourish! We are plant people so we always ask to give the plants a chance as the time spent returning plants will often severely weaken or kill them. We're happy we were ultimately able to make this right for you!
Received the crepe myrtle in the early fall, it looked like the description of a fall plant, brown leafs and going dormant. Planted it and it's sprung to life in four weeks! Leafing out and looks very healthy! Glad to get a jump on the growing season by planting a health plant in the fall.
I ordered a raspberry, avocado, and banana tree. All arrived, well-protected and healthy. Planted immediately and all three continue to thrive!
I first ordered from fast growingtrees.com when a shrub I wanted was too expensive and in bad shape locally. I ordered the shrub from fast growingtrees.com for a quarter of the price in my local nursery and the plants that arrived were in superb condition. They continue to thrive and—you guessed it—grow quickly. Probably four times larger by the end of the season.
First order in very bad shape ( one completely unrecognizable it was so smashed).
When I called to explain this, they were very, very sorry, and kept apologizing to me.
They offered to replace them right away, and they did. WOW, the second shipment was
Completely destroyed. The palm tree was totally broke into 3 parts. I do believe this
Is NOT the fault of Fast Growing Trees, I believe, first of all, they were in the delivery box
Way too long, but when the driver delivered they were thrown up against our home hard enough,
To the point we felt it inside. They clearly need a new delivery service! But again, very nice people
To deal with. If this company was local for me, I would definitely shop there.
The sansieveria I ordered should have been packaged. There were several packaged in a box. Many of the tops were damaged. Since the plants are sword shaped, they needed a lot of grooming.
Plants arrived quickly and in great condition. They were well packaged so they weren't damaged even though the delivery guy blatantly ignored the box instructions to leave it flat and chose to lean it against the side of the house.
I have ordered several trees from
Fast Growing Trees, and they have all arrived well-packaged, healthy and sturdy.
Detailed instructions are included for care to ensure that your trees continue to thrive.
Fast Growing Trees a great source of quality trees.
All terrific, excellent packaging, good stock, a bit expensive but worth it
Delivery was fast and tree was in very good condition when it arrived. Can't wait to see it sprouting out next spring!
The lemon trees arrived in outstanding condition. However. I cannot say the same for the avocado tree. Also, a past purchase of a money tree had such a short braid before the stalks were cut off, several fallen leaves that will not grow back, leaving barren stalks to the leaves at the top. They said a specialist would be in touch... still waiting.
We are so sorry to hear how your avocado tree arrived and that your concerns with the money tree were not resolved! We have reached out privately to get some photos so we can help!
We are so sorry that your tree arrived in this condition! We're glad we were able to help and keep us posted on how it's doing so we can replace it if it does not recover!