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The trees arrive bent over and some had snapped limbs to fit the shipping box. Out of 8 trees shipped only 3 are still alive.
What a joy to receive such healthy, happy plants, trees and flowers! Thank you!
The fig looked pretty doubtful and two of the roses didn't look very good. But when I got them planted and have kept them watered, they actually look good. Not sure about the roses but am hopeful. The fig now looks very good. The oranges actually had blooms on them when they arrived. I'm looking forward to be able to pick fruit from the trees and bushes soon
Most of trees came all bent only two came with a stick to keep them straight
After receiving the first tree, which was not in good health, I contacted the company and a replacement was sent out immediately. Irt arrived in great shape and is doing well in the ground and waiting for spring and new growth.
Customer service top notch! I don't have to asked for a replacement because FedEx delay my delivery for almost 2 weeks. Thanks
Just concluded my first buy with FGT - some arrived and where great. Two plants (rainbow eucalyptus) were severely damaged. - no worries, called their customer service hotline - followed instructions, took images of broken plants, sent email, but have not heard anything back yet…. I spent approx $1k and was more than a little disappointed not to have heard anything from them yet. While the plants we did receive that were not damaged were of good quality, two aspens will be delayed and the customer follow up has been poor. If you want to buy many trees or plants, I think I would try to find them at nurseries rather than have to go through the inconvenience of partial shipments and damaged plants and have to go through the hassle - we may have just been unlucky, but disappointed with their response.
We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
Like the website, happy I found you. Planted the tree in memory of our golden retriever, Maddy, that we lost recently in our yard. Can't wait for it to grow up.
Easy process. Only complain really not their fault. Due to trucking issues during Covid trees arrived about 7 or 8 days late and several were very dry. We will see how they will do. Otherwise, things were as advertised. So far I am happy with FastGrowing Trees.
Sent to a friend... product arrived fast and in good condition.
Customer service seems excellent
Product doesn't seem super though
Hoping it will not die on me
I have to say that I was skeptical at first, so I ordered a very small tree. I was pleasantly surprised with the care used in the packaging of the tree. But even more surprised that it's so resilient. Once planted it's growing and sprouting new little buds almost immediately! Will be ordering more later!
All the trees I order from here have done very well. We planted 15 Thuja Green Giants and all are doing great. They were 2 ft tall when we planted 5 years ago and now they are 7-8ft tall. This year we purchased 3 red maple, 1 apple, and 1 peach trees. Planted this fall. All were very healthy when we received them. Can't wait to see them grow.
It was a great experience. All the plants I ordered were in great condition. The Variegated lemon I purchased was smaller than expected but in good condition. The Calamondin bushes (I bought 3) either already have little fruits or starting to bloom.
We wanted to get our trees planted in the fall, and they arrived so quickly! Packaging was genius! All arrived safely, alive, and intact in their pots. Follow the directions they give you to plant them carefully. Our trees are thriving and we will definitely use them again. Where else can you get healthy trees (enough of each kind - we need 7 maples to line our curb), delivered to your door, free delivery, fair price, and let the UPS man do the heavy lifting? Super convenient and easy.
Overall very good. The customer service was excellent.
My shipment has not been delivered as of yet. Originally scheduled for 10/23. Consistently poor delivery service from Fed Ex
We are so sorry to hear how long your plants took to arrive! We have reached out privately to help with this!
Web site was easy to order from, tree was very high quality and too off growing quickly.
I ordered from two companies. 2 paw paw trees from fast growing trees and 2 from another site. Fast growing trees can twice as fast and twice as big for the same price! I actually called and emailed the other company because they took so much Longer! Everything I've ever ordered from here comes fast and HEALTHY! I'm considering making this the only one I use from now on!
Very disappointed with the fig and pomegranate trees arrived very dry and damaged. We called and sent pictures through the website. No resolution provided. We also realised the prices are too high.
We are so sorry that you didn't receive our response! We reached out again!
We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!