Trees.com

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Maryland
1 review
0 helpful votes
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Mangled in the Box
October 26, 2021

The trees arrive bent over and some had snapped limbs to fit the shipping box. Out of 8 trees shipped only 3 are still alive.

Date of experience: October 26, 2021
Washington
1 review
0 helpful votes
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Grateful
October 26, 2021

What a joy to receive such healthy, happy plants, trees and flowers! Thank you!

Date of experience: October 25, 2021
Mississippi
1 review
0 helpful votes
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The fig looked pretty doubtful and two of the roses didn't look very good. But when I got them planted and have kept them watered, they actually look good. Not sure about the roses but am hopeful. The fig now looks very good. The oranges actually had blooms on them when they arrived. I'm looking forward to be able to pick fruit from the trees and bushes soon

Date of experience: October 25, 2021
New York
2 reviews
0 helpful votes
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Sad
October 28, 2021

Most of trees came all bent only two came with a stick to keep them straight

Date of experience: October 25, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Michigan
2 reviews
0 helpful votes
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CBM Blur Spruce
October 25, 2021

After receiving the first tree, which was not in good health, I contacted the company and a replacement was sent out immediately. Irt arrived in great shape and is doing well in the ground and waiting for spring and new growth.

Date of experience: October 25, 2021
California
1 review
0 helpful votes
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Great service!
October 25, 2021

Customer service top notch! I don't have to asked for a replacement because FedEx delay my delivery for almost 2 weeks. Thanks

Date of experience: October 25, 2021
Georgia
1 review
0 helpful votes
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Some good, some bad, some poor customer follow-up..
October 28, 2021

Just concluded my first buy with FGT - some arrived and where great. Two plants (rainbow eucalyptus) were severely damaged. - no worries, called their customer service hotline - followed instructions, took images of broken plants, sent email, but have not heard anything back yet…. I spent approx $1k and was more than a little disappointed not to have heard anything from them yet. While the plants we did receive that were not damaged were of good quality, two aspens will be delayed and the customer follow up has been poor. If you want to buy many trees or plants, I think I would try to find them at nurseries rather than have to go through the inconvenience of partial shipments and damaged plants and have to go through the hassle - we may have just been unlucky, but disappointed with their response.

Date of experience: October 25, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

California
2 reviews
0 helpful votes
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Happy Customer
October 25, 2021

Like the website, happy I found you. Planted the tree in memory of our golden retriever, Maddy, that we lost recently in our yard. Can't wait for it to grow up.

Date of experience: October 25, 2021
Washington
1 review
0 helpful votes
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Easy to use
October 25, 2021

Easy process. Only complain really not their fault. Due to trucking issues during Covid trees arrived about 7 or 8 days late and several were very dry. We will see how they will do. Otherwise, things were as advertised. So far I am happy with FastGrowing Trees.

Date of experience: October 25, 2021
Florida
1 review
0 helpful votes
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Great service
October 25, 2021

Sent to a friend... product arrived fast and in good condition.

Date of experience: October 25, 2021
Delaware
1 review
0 helpful votes
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Satisfied
October 25, 2021

Customer service seems excellent

Product doesn't seem super though

Hoping it will not die on me

Date of experience: October 25, 2021
Texas
2 reviews
0 helpful votes
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Mulberry Tree
October 25, 2021

I have to say that I was skeptical at first, so I ordered a very small tree. I was pleasantly surprised with the care used in the packaging of the tree. But even more surprised that it's so resilient. Once planted it's growing and sprouting new little buds almost immediately! Will be ordering more later!

Date of experience: October 25, 2021
Texas
1 review
0 helpful votes
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Best place to order trees
October 25, 2021

All the trees I order from here have done very well. We planted 15 Thuja Green Giants and all are doing great. They were 2 ft tall when we planted 5 years ago and now they are 7-8ft tall. This year we purchased 3 red maple, 1 apple, and 1 peach trees. Planted this fall. All were very healthy when we received them. Can't wait to see them grow.

Date of experience: October 25, 2021
Colorado
1 review
0 helpful votes
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Healthy plants as always from FGT!
October 25, 2021

It was a great experience. All the plants I ordered were in great condition. The Variegated lemon I purchased was smaller than expected but in good condition. The Calamondin bushes (I bought 3) either already have little fruits or starting to bloom.

Date of experience: October 25, 2021
Missouri
1 review
0 helpful votes
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Fast delivery and healthy trees
October 25, 2021

We wanted to get our trees planted in the fall, and they arrived so quickly! Packaging was genius! All arrived safely, alive, and intact in their pots. Follow the directions they give you to plant them carefully. Our trees are thriving and we will definitely use them again. Where else can you get healthy trees (enough of each kind - we need 7 maples to line our curb), delivered to your door, free delivery, fair price, and let the UPS man do the heavy lifting? Super convenient and easy.

Date of experience: October 25, 2021
New York
1 review
0 helpful votes
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Overall very good.
October 25, 2021

Overall very good. The customer service was excellent.

Date of experience: October 25, 2021
Virginia
1 review
0 helpful votes
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Issues with FedEx
October 25, 2021

My shipment has not been delivered as of yet. Originally scheduled for 10/23. Consistently poor delivery service from Fed Ex

Date of experience: October 25, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how long your plants took to arrive! We have reached out privately to help with this!

Oklahoma
1 review
0 helpful votes
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Awesome Tree easy ordering
October 25, 2021

Web site was easy to order from, tree was very high quality and too off growing quickly.

Date of experience: October 25, 2021
Kansas
1 review
0 helpful votes
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Couldn't be more pleased
October 25, 2021

I ordered from two companies. 2 paw paw trees from fast growing trees and 2 from another site. Fast growing trees can twice as fast and twice as big for the same price! I actually called and emailed the other company because they took so much Longer! Everything I've ever ordered from here comes fast and HEALTHY! I'm considering making this the only one I use from now on!

Date of experience: October 24, 2021
Colorado
1 review
0 helpful votes
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Damaged and dry
October 25, 2021

Very disappointed with the fig and pomegranate trees arrived very dry and damaged. We called and sent pictures through the website. No resolution provided. We also realised the prices are too high.

Date of experience: October 24, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that you didn't receive our response! We reached out again!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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