Trees.com

Called the number. Elvis was so knowledgeable and easy to understand Received everything as promised and on time. Love my new trees and growing perfectly.

I ordered a 1 gallon plant which I do understand that it would be smaller than a 3 gallon. With that said I received a stick with 5 leaves. I did call to complain and was told that the Holly was dormant but u have 6 Holly plants and none of them are dormant.

I was very happy to received my tree earlier than scheduled; however, my happiness was short. I remove the tree from the box accordingly by the instruction; I even watched a video on the website. The tree was less then what I was expected. It was not a very healthily looking tree.
I dug a hole also by the instruction enclosed; by the time I was ready to put the tree in; I noticed that the tree was very loose in its container. I tried to pressed the soil down so it will be ok to lift out...; then, I put one hand on the top and slowly turned it over... The whole root ball broke loose...
I planned the tree in the dug hole with the mixed soil and hope it will live. On the 3rd day it started to dropped several leaves. It does not look very happy.

I purchased over $800 worth of trees and shrubs last spring. One of the trees was dead upon arrival. I filed a claim, sent pictures and nobody got back to me! Steer clear and save your money! It is not worth it!

Enjoyed the service that I received from your company

Bought 2 trees from you--with protection--and you went back and forth and fought with me saying the "uninsured tree" didn't come up but the insured one did. Come On. So you finally--after months--gave me a credit. Then I used that credit to buy a new Gardenia Tree. Except you use the WORST shipping company (FedEx) who- in spite of the warnings on the box--delivered it STANDING UP/UPSIDE DOWN which crushed the foliage. So again, on the phone. Sent photos, crickets... nothing. So now I am out the extra cost of the replacement tree + the original purchase which was painful. Not doing a 3rd go round to just make me kick myself for trusting you again. Shopping elsewhere

The product did not ship for 4 day and after calling multiple times to confirm the delivery, I finally canceled the order. Customer service was nice and helpful

Very helpful with a shipping error. Very pleased with how they resolved my issues in a timely fashion.

I ordered a Bloodgood Japanese maple for our front yard. The tree arrived in the timeframe specified and looked very healthy. I was worried at first about ordering a tree online. I didn't want to spend over $100 for it to die on me. So far, it's doing very well. I followed the detailed instructions for planting. It's still mostly cold here, so I haven't had to water it much. I'm excited to see how it grows over the next couple years!

When I received my trees, the tips were broken. I have planted them anyway, and I am hoping they are not stunted.

Considering the price and positive reviews I had read on FGT, I was excited to get my first order which will sadly be my last order. I ordered three plants and all three of them had damage to include black leaves, torn leaves, and plants leaning to the side. This wasn't my first time ordering plants online but definitely the most disappointing experience. I called to see what could be done an the representative was very kind and had me send her pictures so she could reach out to her manager. I was sent one new plant and specifically to replace the one that was leaning over so badly that it was coming out of the pot but with the others it was recommended that I trim it down and remove the leaves and call back within 30 days if it didn't improve. So now I have small plants that I feel I overpaid for. I'm happy that I ordered these first as somewhat of a test before placing an order for 6 large trees but instead I will look for a local nursery.

My Wisteria has been in a well-drained pot for two weeks. I do not see any buds yet. Is it dead?

Very good customer service. Answered all our questions.

I was excited when I received notification that my ever-bearing strawberry plant had shipped, boy was I in for a surprise when it showed up. Apparently USPS decided to drop kick my poor plant repeatedly because it arrived broken in the stems in multiple spots. I contacted Fast Growing Trees and after seeing pictures of what the plant looked liked they are sending me out a new one. Fingers crossed this one gets better treatment! Thanks for the quick and professional response.

Product in all cases is very good. Customer service is good. Shipping, however, is very inconsistent. I've had multiple shipping delays and also issues where packaging and the tress have been damaged. If shipping quality could be more consistent, I'd give a much higher rating.

It took me a long time to find this fruit tee.It is a painful experience.

Great selection. Just planted. Look great and am waiting for results.

Trees arrived quickly. One tree was damaged - i called, shared photos of damage and a replacement was immediately shipped. We were expecting frost so waited almost a week to plant trees. So far so good. Hope they survive early spring cold and heat of first summer. Hopeful!