Trees.com

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Texas
1 review
0 helpful votes
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Kwanzan Cherry tree was blooming in the box!
March 21, 2022

My Kwanzan Cherry arrived very quickly and in amazing shape! I planted it and it has taken off. I will def order from your company and refer you to friends and family.

Date of experience: March 21, 2022
Texas
1 review
0 helpful votes
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Description wrong
March 21, 2022

Item called for trellis. Item had a stick instead of trellis. Service department made it right. Thanks

Date of experience: March 21, 2022
North Carolina
4 reviews
0 helpful votes
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Crabapple trees!
March 21, 2022

Beautiful trees! Very fast and the trees were very well packed!

Date of experience: March 21, 2022
New York
1 review
0 helpful votes
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Disappointed
March 23, 2022

Customer service at first was excellent. Placed multiple orders of more than $2 grand. It's been downhill after the initial couple of orders.

Date of experience: March 21, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry for the confusion with your recent orders! It looks like we were able to speak today and help out!

California
1 review
0 helpful votes
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Easy.
March 21, 2022

Easy to place my order. Great chat response. Recommend.

Date of experience: March 21, 2022
New York
1 review
0 helpful votes
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New tree
March 21, 2022

So far so good. Looking forward to seeing this tree

Update. The shipper took the scenic route but the tree arrived just fine. Buds are beginning to open. I'm very pleased

Date of experience: March 21, 2022
Georgia
1 review
0 helpful votes
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Outstanding! Very helpful with information and options.

Date of experience: March 21, 2022
California
1 review
0 helpful votes
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Loquat beauty
March 21, 2022

Tree arrived timely and very well packed. It is a beauty

Date of experience: March 21, 2022
Virginia
2 reviews
0 helpful votes
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Redbud
March 21, 2022

Great selections and free shipping on the tree I bought. Price was a little high, but not terrible

Date of experience: March 21, 2022
Texas
2 reviews
0 helpful votes
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Shipping an issue
March 23, 2022

They shipped my trees with FEDEX. They arrived four days late, tape up and the delivery driver was walking on the boxes in the truck and bending the boxes to try to get them out of the truck. The service representative sent out new trees which were also late. The trees finally arrived in good condition THE SECOND TIME. STOP USING FEDEX!

Date of experience: March 21, 2022
Racheal S. — Trees.com Rep
over a year old

Thank you for the feedback and we are so sorry that this happened!

South Carolina
1 review
0 helpful votes
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Avocado or lemon
March 21, 2022

I already have 2 inches of growth on my Meyer Lemon tree. The new avocado tree is doing great. This repeat customer is super happy!

Date of experience: March 21, 2022
Kentucky
1 review
0 helpful votes
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Very easy..
March 21, 2022

Very easy. Hopefully tree will grow. Kentucky has clay soil snd I've had difficulty finding something to plant. We did have a tough February this year

Date of experience: March 21, 2022
Georgia
1 review
0 helpful votes
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My Condo Avacado Tree was sick...
March 21, 2022

I bought a Condo Avocado tree for my father for Christmas as he is an avid plant lover. Upon receiving the tree it looked a bit haggered, but had healthy looking leaves and I thought he may just have been a little unhappy about being shipped. I spoke with his the other day however and the tree has since gotten very sick. The leaves have all fallen off and if they do try to grow back they seem to turn brown very quickly and fall off. He is under the impression that it has some type of fungus. He has been trying to nurse it back to health since he got it with little success. I got him an olive tree last year from this site and he has loved it, it was/is healthy as a horse. This little tree however has struggled.

Date of experience: March 21, 2022
California
1 review
0 helpful votes
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Received too early
March 23, 2022

The description said the tree wouldn't ship until late spring after less chance of frost in OR but it was shipped about one week after the order was placed in February. We've had to keep it in the house and try to keep it alive until the celebration of life when it will be planted end of April.

Date of experience: March 21, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry that your tree shipped sooner than expected! Please let us know if there are any issues with the trees this Spring and we'll be more than happy to help out!

North Carolina
2 reviews
0 helpful votes
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Satisfied customer service
March 21, 2022

One of the plants were damaged and I had no problems with the representative squaring that away for me

Date of experience: March 21, 2022
South Carolina
1 review
0 helpful votes
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Not thrilled…about to cancel my order.
March 23, 2022

I ordered some trees over a month ago and have yet to receive them or any notice about them. I keep calling the number ( about 6 times now) to check on updates and it has said the same thing for the last 3 weeks…that my order will be shipping out in 1-2 days. It hasn't.

Date of experience: March 21, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

Texas
1 review
0 helpful votes
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Broken branch on small plant.
March 21, 2022

The shopping experience was fine. Some of the items were a little pricey which discouraged me from purchasing. The shipping on one of the plants was poor. It's was a very small plant and one of the branches broke.

Date of experience: March 20, 2022
Oklahoma
1 review
0 helpful votes
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Taylor Jupiter
March 21, 2022

I did get two of these beautiful plants and they were very healthy. They came exactly on my birthday which was a surprise. They are beautiful border as I put them on both sides. These will be gorgeous and add color all year round. I'm very pleased with this purchase as everything arrived in great condition

Date of experience: March 20, 2022
Florida
1 review
0 helpful votes
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Very delicate shrubs
March 21, 2022

The shrubs are super delicate and you have to keep an eye on them. They're not growing as expected soo far. They're in an area that was suggested by the website. I found some in a nursery down the street and they're growing very fast. I'm wondering if these are the same variations. Every thing else was fine.

Date of experience: March 20, 2022
Indiana
1 review
0 helpful votes
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Order of trees
March 20, 2022

I haven't received my order yet. The invoice said I would receive them in a week, but also saw it could be longer, end of April. I'm waiting!

Date of experience: March 20, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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