On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
2 dead raspberry bushes, 1 dead lime tree on delivery I took pictures, as long as I get a refund or replacement delivery then it will be 5 star service. Please take action
Have not received yet. A bit concerned as to why do long. I know my card was charged.
Hi Henry! It looks like you purchased one of our pre-sale items that is not quite available for shipping just yet. We've reached out privately to help!
Always receive healthy plants and trees. I've also had helpful customer service when needed. Will purchase from them again
Had only planned on buying two trees however, ended up buying eight. Ordering was easy, notifications were informative and relevant, packaging protected the trees well, and most important the trees were healthy and good quality.
Hello,
I received 3 banana plants with all leaves damaged. One of the banana plant started getting new leaves. The other two never got nee shoots. I am still hoping to see if the leaves would show up, but after every day pass by I am loosing hope
We're so sorry that your plants are not doing well! We have reached out to get some photos!
Well my first purchase was not a good one. I had bought three (3) trees and only one lived. But decided to try again and bought two (2) this round for my father in law. But I got smart and added the year protection on these, and so far so good.
Customer service was excellent! I can't remember her name exactly but she was a joy to talk to and actually made my day better. Trees all look healthy and as advertised, hopefully they'll take root and grow quickly.
Trees arrived quickly and in perfect shape for planting
I was a little upset receiving plant, looked dead but I planted it anyway all the way thru fall it never sprouted but amazingly this spring it took off very healthy and fast growing
I am very pleased with the bushes that I ordered. They came in already blooming. Within a week we had them thriving and berries are already forming. I wasn't expecting berries until next season but surprise.
Good and easy, hope they survive we had a very unusual cold snap
I bought 2 palms and they are doing fine. I also purchased an apple tree. Also do well. Ask me in a year.
I ordered a variety of food trees for a little home orchard I planted this spring, and so far, the trees are looking great.
FastGrowingTrees.com has a total solution for their plants. Their representatives are also the best custom service I have experienced.
VERY pleased with my two trees. Both arrived in great shape and are now growing well. I would recommend this company for trees!
Ordered an avocado and lemon tree. The avocado tree is ok but the lemon tree is less sad. It's a 3 foot tree with no leave except at the very bottom. I called and spoke with a lady who said when it got acclimated to to this area it would start to sprout. Can only hope
Shopped prices, read reviews and decided this was the best place.
I ordered 2 of the same plants and one is an acceptable size for the money, the other is half the size it should be. They are container plants. They need to match/coordinate. I paid a premium price and bought the one year of insurance in order to have mature plants delivered. When I called Customer Service, after an inane texting chat with their helpline in which she texted that plants are like humans and grow at different rates,(I didn't buy seeds. A human chose 2 plants off a shelf to put in 1 box and didn't have the decency or forethought to care enough to choose 2 that are similar.) I was told that in years to come they would grow enough so that I could then trim the larger one back to the size of the smaller one. Really? In years to come I could be happy with them? And... they are dwarf Gardinias. Dwarf plants, by definition DO NOT GROW FAST OR LARGE. I have bought other plants and trees from them last year and thought that the premium price I paid was worth it, but after this experience I can no longer trust this business.
We are very sorry for your experience and have sent out a replacement!
Go to a nursery. Save 75% and get bigger healthier plants.
We're so sorry to hear that your trees were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Dissatisfied with the cherry I received. At least they replaced the bamboo tree. Right now it's also thriving.
It looks like you purchased a plant that we sold by gallon size which means that while we do not guarantee a height for the tree, the root system will be more mature and an adequate size to fill the pot. One of our customer care representatives has been working with you on this and we hope to help make it right!
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!