Trees.com

My trees and shrubs came packaged safely and shipped shortly after I ordered them. Very pleased with products.

Ordered 5 gallon size tree. A 3 gallon was sent instead. Customer service was nice enough to resend a 5 gallon tree. However the 3gallon and 5 gallon were the same size. The 5 gallon just had more dirt. Talk about a rip off

I ordered two 3-gallon plants of tea-olive trees at $49.99.
They delivered two 1-gallon plants whose price was $19.00
They offered a refund for the price difference and credited my account for only $11.99, instead of $76.00.
I called customer service multiple times, spoke with Jose, Luis, Angelina. No-one is competent to solve the case except Gina. I was told that she will call me back but this never happen.
Very bad experience.
Tomo Curanovic

Impressive packaging and delivery. The website is easy to navigate on and has good information. I ordered two trees and they arrived well packaged and well protected. Unfortunately for me I am legally blind and although I searched through all the material I did not see any good care or planting directions to tell me precisely what to do. But more than likely perhaps I missed it. I did not know that I was supposed to plant it directly into the ground with the burlap bag and allSo unbeknownst to me I had removed it from the bag when I planted. I was sick and to learn my mistake later. Therefore I am hoping for the best. I do plan to order more trees and things down the road and this time I will probably call customer service to make sure I know exactly what to do when they arrive.

I have yet to receive my tree so how can I review any service? It's apparently supposed to ship this Monday? Hopefully so.

The crab apple tree and rose of sharon arrived in perfect condition, bigger than expected. I think they will do well. Very nice company to deal with!

Very easy to order everything came fast great experience with people on the phone. Plants look great

I ordered a dragon fruit plant to be want to my friend for a birthday surprise. After paying so much for shipping, the plant arrived damaged. It was almost as if a machine selected the plant, instead of a human. The plant was not even attached to the hard dirt in the pot. It was a disappointing experience. They offered to send a replacement, this was 3 weeks aging and we still have yet to receive it.

I'd ordered a fringe tree in very early March as a gift for a friend and asked for, and was in turn promised, a later date than would have been otherwise scheduled because my friend lives in a different (colder) planting zone than I, the purchaser. It would have been shipped too early to plant there. Some snafu ensued and the tree was shipped a month earlier than agreed. My point in calling this to the attention of FGT was to alert them that if the tree does not survive, I would be asking for a replacement. I never got to suggest what satisfaction I would expect (replacement if/when the tree succumbs to the weather) before I was put on hold, and then told that another tree was being shipped to my own warmer location, and that when it arrives at the agreed date later in the season, I would in turn bring it up to my friend's home, the delivery location originally cited. So now I'm assured that even if the originally shipped tree doesn't survive, my friend is sure to have a ready replacement. (in fact if it survives, he'll have TWO! THAT is service with a (my) smile. Thank you FGT.

I followed my dream and bought a farm right before everything got crazy in 2020. As such, sourcing fruit trees and grapes became quite a task, and I've ordered from a LOT of vineyards and nurseries over the last two years. Fast Growing Trees was easily the best quality of shipping/packaging AND the quality of the tree received. They will definitely be the first place I look for any future orders.

Website was easy to navigate. The descriptions for the trees we wanted was very helpful and I appreciate being able to buy the one year warranty. We did receive 2 sad looking trees in our 1st shipment, but customer service quick to send us 2 new ones.

Ordering was easy and all my questions were answered prior to shipping. I would order again from Fast Growing Trees if I was in need of another tree.

I had a great experience, very fast shipping and the tree is perfect.

Two trees came in as dry sticks or dry tree branch!
The price for the other trees are extremely high compared what I found here locally.

The process was easy; the process was smooth; the process was quick

I was told that the grape tree is already has leaves and ready to give fruits this summer but i just received dry branch that will take for ever to give pods.

Always easy to find using search to find a tree or plant to work. These fig trees were happy & continue to be so. We placed them in our small greenhouse until the weather was more stable. We're close to planting in larger pots full of sunshine.

They were very nice; 2 trees were damaged during shipping and supposed to go back, so you shipped out 2 new ones - but FedEx showed up the day we were planting with another 2 trees!?! We called and customer service said go ahead and plant them, so we squished them into the layout plan. However, one of the first 3 is likely not to make it, so we were going to use one of the extra to replace it and the layout plan doesn't look so squished anymore!
It all worked out in the end.

Process was easy and selection of plants is really good! The lanes arrived well hydrated and ready to be planted- so far so good!