Trees.com

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Trees.com
trees.com

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Ohio
1 review
0 helpful votes
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No sign of my tree
April 6, 2022

I was told the tree had shipped (promised the week of March 28). It's now Friday of the week of March 28. The tree was promised today, but it did not arrive and now I'm being told it's "delayed" and there is no available information on the delivery. I bought a second tree from Gurney's and they delivered it within three days.

Date of experience: April 1, 2022
Racheal S. — Trees.com Rep
over a year old

We're very sorry for the delay in receiving your tree! It looks like it has been delivered but please let us know if we can assist with any questions or concerns with anything!

Pennsylvania
1 review
0 helpful votes
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Wireless Zelkiova Tree
April 2, 2022

Paid $139 for 2 trees. Both broken in half in the box when I received them. Was sent two more trees and both had broken branches had a trim it back and by time I did it was 4 ft instead of 6 to 7 ft and they were thinner than a pencil stick... Disappointed in the way they look and how fragile they look and are... From now on we'll go to the local nurseries in my area. They're cheaper and bigger and look alot more substantial...

Date of experience: April 1, 2022
Illinois
1 review
0 helpful votes
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I haven't receive it
May 1, 2022

I don't understand why I get this message. I bought my tree on March 11th it's already April 1st and it's still preparing for shipping… nothing happened no information at all

Date of experience: April 1, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

Kentucky
1 review
0 helpful votes
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Terrible Service
April 6, 2022

Ordered and paid for 3 trees ($300) and shipping was supposed to be within 2-3 days. 2 weeks later I cancelled the order!
No follow-up emails to let me know anything!

Date of experience: April 1, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

Utah
1 review
0 helpful votes
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Fast Delivery
April 1, 2022

Way easy to navigate, no BS. Trees were shipped really quick and looked great when I got them.

Date of experience: April 1, 2022
Florida
2 reviews
0 helpful votes
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Awesome product and service
April 1, 2022

I was so pleased with how well packaged my trees came. They looked so healthy. They are doing well.

Date of experience: April 1, 2022
Pennsylvania
1 review
0 helpful votes
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Trees were much smaller than advertised!
April 6, 2022

Trees were much smaller than advertised. They should have been taller than what I received

Date of experience: April 1, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your trees are not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

California
1 review
0 helpful votes
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WONDERFUL COMPANY
April 1, 2022

EVERY SINGLE PERSON WE TALKE TO AT FASTGROWINGTREES WAS POLITE, AND HAD A GREAT DEAL OF EXPERTISE. WE LOVE FASTGROWINGFREES. THANK YOU FOR ALL YOU SO!

Date of experience: April 1, 2022
California
2 reviews
0 helpful votes
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Order update
April 6, 2022

I placed my order on 3/11/22, it says items ship in about 2 days, I have not received a single update on my order to this day.

Date of experience: April 1, 2022
Racheal S. — Trees.com Rep
over a year old

We have reached out privately!

New Hampshire
1 review
0 helpful votes
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My beautiful lemon bush!
April 1, 2022

Excellent! I called your company and the man I spoke to was exceedingly kind and informative.

Date of experience: April 1, 2022
North Carolina
1 review
0 helpful votes
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I love my plants!, They arrived healthy and ready to plant, I will use Fast Growing trees from now on

Date of experience: April 1, 2022
Colorado
1 review
0 helpful votes
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Do not recommend this place.
April 6, 2022

I have bought in the past a lemon tree that was in bad shape when it arrived and not thriving despite all the care and their recommendations. They offered to replace it but they never did.
I gave them a second chance but on second thought cancel the order. I already sent 2 emails but they have not responded to either one of them and instead send me a shipping notification for mid April.

Date of experience: April 1, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear about your experience and that your emails are not coming through! We are reaching out privately to help!

New York
1 review
0 helpful votes
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Not reliable
April 5, 2022

I ordered a weeping cherry tree in the 4 to 6 foot range, wen it arrived in a 70 inch (2 inches short of 6 feet) the top 6 inches and all but one branch was broken off. I immediately contact FGT, and the representative said that they would send me a replacement tree. The tree arrived in the same size box and the top of the replacement tree was also broken off, as a result all but one limb was left intact. This is the exact same damage as the first tree. I didn't even bother to call again. I would suggest that FGT either get a box that won't allow the tree's root ball to slide, or else get a carrier that will keep the boxes upright.

Not worth the investment

Date of experience: April 1, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your replacement tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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Wisteria
April 1, 2022

Easy ordering, arrived healthy and on time. Growing and leafing, looks nice.

Date of experience: April 1, 2022
Minnesota
1 review
0 helpful votes
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Winter Berry
April 1, 2022

Both dormant plants sprouted leaves in just a few days

Date of experience: April 1, 2022
Kentucky
1 review
0 helpful votes
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Great
April 1, 2022

Great overall experience. Nice healthy trees exactly like descriptions.

Date of experience: April 1, 2022
Texas
1 review
0 helpful votes
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Unbelievable
April 1, 2022

Did not expect to see a healthy large plant shipped to my house.

Date of experience: March 31, 2022
Texas
1 review
0 helpful votes
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Quick growing trees and already have lots of leaves.
April 1, 2022

Great trees and all are growing well. I look forward to seeing them full of flowers.

Date of experience: March 31, 2022
Maryland
1 review
0 helpful votes
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New tree mother
April 1, 2022

I bought a tree with fertilizer. I know the tree wouldn't have lasted this long without it. The leaves were dry when it arrived but I replanted in a larger container fertilized and removed the dried leaves and I have new leaves everywhere

Date of experience: March 31, 2022
Washington
1 review
0 helpful votes
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3 Avocado Trees
April 1, 2022

Ordered 3 avocado trees. 2 arrived in pretty good shape considering the distance and time traveled to northern Washington state. The third tree was more dry than the other 2 and missing most of its leaves. I called and let them know I was refusing the third tree and they politely processed a replacement tree. It delivered and looks great.

Date of experience: March 31, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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