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I talked with a team member Elvis today who was very helpful.
Great value. I bought grapevines and the box arrived damaged. They did not hesitate to resend my order. I would purchase from them again without hesitation.
Anorexic looking trees. Barely made the height ordered. Trees were partially Brown
If the replacement comes for a tree that was separated from it's root ball in shipping, all is well. I really didn't want to post a negative review but when a company doesn't respond for a week or two, you feel it is the only responsible thing to do. I believe the slow response is due to their busy season. I placed a new order and what amazed me is the speed of delivery. Thank you for following up and fixing this issue.
We have reached out privately and were able to make this right!
Purchased this Cherry tree during the Winter when the tree was dormant. When Spring arrived the Cherry tree produced beautiful blooms and now has healthy green leaves!
Received my Red Lilac tree and planted it right away. The next 4 days we had a fierce wind storm, followed by an unusual Spring snowfall (for 2 days), then more fierce wind. My beautiful new tree stood up to it all and looks great. Thank you for sendiing me such a strong and beautiful tree - I await it's blooming period!
Trees were great healthy looking doing well. Hydrangeas were smaller than I expected, but growing well.
We love Fast Growing Trees. We can find all of the plants that we are looking for, they are delivered promptly and in great shape. Thank you!
The evergreens are ok.
The roses were terrible. Small spindly branches with a few dead leaves. One out of 4 might make it.
We're sorry to hear about the concerns with your roses! We are reaching out to get some photos so we can assist you further!
I ordered 2 trees and a warranty for both plus the feed kit. I received 1 tree and both kits. Only once I asked where the other one was did I find out it's out of stock with no idea when it'll be in. Keep in mind the warranty is effective the day you order it, not when you receive it. I had to call again and request it not go into effect until I receive it. I really should not have been charged for the warranty, or the feed kit until I get the tree.
We are so sorry for the delay in one of your trees and for the mis-communication! We always start the warranty for every tree once it is received.
Thanks for the great service! Your warranty replacement process was flawless.
The 30 Green Giant trees I purchased came well packaged and looked good. Its only been 2 weeks since I planted them but they look good so far. I planted some in clay soil and some in a rockier ground. So far they all are doing well. We'll see how it goes from here!
It was easy to find the roses I was looking for. They arrived fast.
The plants themselves could have been a bit bigger (taller), but they seem to be fine.
Fast growing trees has been great to deal with. That being said, you need to start using a service other than FedEx they keep telling me they're going to deliver on Sundays so I sit there all day Sunday waiting for a delivery that doesn't happen only be told at the end of the day meaning between 5:30 p.m. and 6:00 p.m. the delivery will be sometime the next day. FedEx is the absolute worst shipping service out there and for some reason you choose to use them.
We are very sorry for the issues with the delivery of your order and glad we could make it right!
Trees are healthy and growing nicely. Palm trees that you can't get just anywhere. The 3 gallon are a little smaller than I expected but they arrived within just a few days, in time for Easter and were well packed. A+
We received our order very quickly, they are in Great condition and we are keeping them happy until the ground is pliable enough to plant them
Rose trees were healthy and ready to be planted upon arrival.
Knowlegable, fast service, arrived ready for planting. Corrected for one damaged plant with no difficulty
Although we were concerned initially about FedEx delivering live trees, they were delivered fast and in great condition right to our door.
The tree looks fine, but I'm not sure because it has brown spots on the leaves, is it shock or too much nitrogen in the new soil or something else
We're so sorry to hear that your trees were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!