Trees.com

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Florida
1 review
0 helpful votes
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Wow! Instant success!
April 14, 2022

I purchased two different trees online. They arrived quickly and packed very carefully. They were just bare sticks when I planted them and both almost immediately started sprouting new leaves and growth. They seem to be thriving at my home.

Date of experience: April 14, 2022
Pennsylvania
1 review
0 helpful votes
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Surprised
April 14, 2022

I ordered the triple Willow tree was very surprised at the quality the size it was already leaving out I'm excited to see the true nature of this tree the spring. The pine trees I ordered or what I expected I ordered 10 saplings some of them were larger and some were small but that's to be expected when you're ordering saplings. Had to replant one because my pup dug it up. I hope it survives it looks like it's doing OK it was the smaller of them. Excited to see the first 3 feet is it said 3 feet in one year.

Date of experience: April 14, 2022
Maryland
1 review
0 helpful votes
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Gulf stream nandina
April 14, 2022

Great service, great product. Easy online ordering with fast shipping and on time arrival

Date of experience: April 14, 2022
North Carolina
1 review
0 helpful votes
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Banana tree and frost
April 14, 2022

I had a banana tree that didn't survive a recent frost. Customer service was very helpful in giving me a discount to purchase a replacement

Date of experience: April 14, 2022
Florida
1 review
0 helpful votes
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All the leaves fell off
April 18, 2022

I received a healthy-looking Santa Rosa Plum tree and planted it in a planter box with new, organic soil. Within two days 90% of the leaves turned brown, then black and fell off. Customer support advised me it may just be shock from shipping / replanting. I am supposed to wait two weeks and call back. I fear the worse.

Date of experience: April 14, 2022
Racheal S. Trees.com Rep
over a year old

We appreciate you giving the plants some time and we have them covered if they do not rebound!

Pennsylvania
1 review
0 helpful votes
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Package received two days later than the initial date
April 14, 2022

The package received two days later than the initial date and tree were stressed and leaves of one were not in a good shape. I had a chat with one of your co-worker and explained everything. She said that if within a month, trees did not recover then You will replace them. We planted them two weeks ago and still waiting to see if they are going to be back in good shape. But not yet ….

Date of experience: April 14, 2022
New York
1 review
0 helpful votes
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Will never buy from another place
April 14, 2022

Two apple trees and a lemon shrub arrived within a couple of days and all three are thriving. Within a week of planting, we have doubled the number of buds on the apple tree and the lemon shrub is sprouting new leaves. Very exciting and impressive. Overall, fantastic and easy experience!

Date of experience: April 14, 2022
Missouri
1 review
0 helpful votes
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RCC
April 14, 2022

Very easy process and everything was as expected. One item was missing from order and it just took a quick call and a new item was sent out immediately.

Date of experience: April 14, 2022
Minnesota
1 review
0 helpful votes
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Emerald green
April 14, 2022

Arrived fast and in good condition. Will recommend to family and friends

Date of experience: April 14, 2022
Connecticut
1 review
0 helpful votes
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A near perfect experiebce
April 14, 2022

Great service. Prompt delivery. Very healthy wisteria plants. My only small complaint is some of the root systems were a little scant but I haven't lost any of the 14 I ordered yet so it's good.

Date of experience: April 14, 2022
Oklahoma
1 review
0 helpful votes
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Trees
April 14, 2022

Some of my trees are just a trunk no limbs or branches to the side. How are they supposed to generate those?

Date of experience: April 14, 2022
Washington
1 review
0 helpful votes
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GREAT COMPANY! WONDERFUL TREES, AND GREAT CUSTOMER SERVICE!
April 14, 2022

We purchased some banana trees and they arrived in poor condition due to shipping got delayed, and believe they were in freezing weather that killed them.
This company stood behind them, waited until spring shipped new trees and they are doing wonderful! We will purchase again!
Well trusted company!
Thank you! We appreciate Fast Growing Trees Staff! :)

Date of experience: April 14, 2022
Florida
1 review
0 helpful votes
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Very pleased
April 14, 2022

Easy ordering! Trees arrived in great shape. Beautiful color. And thriving after we planted according to their recommendation and products.

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
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Great experience
April 14, 2022

I ordered a dwarf banana and Sylvester palm. Both were very well packaged and in great shape. Will be ordering again.

Date of experience: April 14, 2022
Maryland
1 review
0 helpful votes
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Goji and fig
April 14, 2022

The plants arrived well wrapped and strong looking. After transplanting to the planters, both plants thrived.

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
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Lousy Customer Service
April 18, 2022

I ordered 2 olive trees. The order was put on hold pending "additional information". The information needed was not detailed but rather the email asked that I call - which I did 5 times. Each time I called the wait time was in excess of 30 minutes. When I left a number for a call back it never happened. So I emailed - no reply. Ultimately my order was cancelled for "lack of response". Ridiculous. Which is a shame as prior experiences have been quite positive. Regardless, we'll not be back.

Date of experience: April 14, 2022
Racheal S. Trees.com Rep
over a year old

We are so sorry to hear about your experience and that you weren't able to reach us! We are having someone reach out privately!

New York
1 review
0 helpful votes
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Will order from here again
April 14, 2022

I ordered a 1-2' banana tree. The shipping was fast. Got it within 2 days. The tree was more like a 3-4' which is even better! I'm glad I ordered from here.

Date of experience: April 14, 2022
North Carolina
1 review
0 helpful votes
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Terrible... charging for goods not in stock is fraud.

Date of experience: April 13, 2022
Racheal S. Trees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience and glad we could make it right!

Idaho
1 review
0 helpful votes
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Everything looks great!
April 14, 2022

Everything I have ordered has come promptly and looked great. I have only ordered things this year so we'll see how all the plants grow but so far they are all doing great! The only suggestion I would make is to have a more detailed plant tag so is novice gardeners have the growing info on the plant for reference. I'm sure I'll be ordering more!

Date of experience: April 13, 2022
California
1 review
0 helpful votes
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Nice large tree came very quickly
April 14, 2022

I ordered a 6 foot apple tree and it was delivered a week later. It was nice and tall and already had some branches and leaves. We planted it right away and it has some blooms. Time will tell if it stays alive but it's doing well at the moment. I did buy the extended warranty.

Date of experience: April 13, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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