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I ordered 2 trees online. I was a little concerned at first ordering trees online. But i did a little research and I found only great things about this company. I did have a shipping issue with my order, no fault of fast growing trees. But when I called into customer service for advice and assistance, the representative was wonderful. Very happy to help and told me the next steps. The trees are very good quality and hope to have them for years to come.
Tree was a simple stick. Has nice buds after 3 weeks and am hopeful.
One of my plants that I ordered from Fastgrowing started dying and no matter what I did, I couldn't revive it. I called the customer service and after few prodding they immediately credited me the money to buy another. So this year, I got an apple tree and 2 cypress. They both came healthy and my apple tree even came with a lot of buds.
Can't wait to see the fruits
I bought a Japanese Maple Tree in March. It arrived in good shape and currently it is growing every day with many new leaves. It is a beautiful little tree.
These trees were a gift. I wanted to delay shipping so I called and spoke to a customer representative. She was so helpful and knowledgeable. She helped me choose another tree that was better suited for the planting zone. The trees came packaged well and very healthy. The instructions were clear. They look wonderful! I will definitely purchase again from Fast Growing Trees.
I was able to find the type of cherry trees I wanted with FastGrowingTrees.com by just pointing, clicking, and ordering. Made it easy.
Very pleased with the size of these plants and their healthy condition. Will be ordering again.
Was very excited to get my order. Only the raspberry bush arrives so far, and the bulb looked great, but the branches were bent and broken. I'm sure it was the delivery and no regard for loading and unloading. We trimmed off the damaged branches, and hopeful it will grow. Waiting for the Meyers Lemon tree.
I was quite disappointed. The encore azelas appeared to be healthy but very small and not as full as i expected. My local supplier did not have white but their 1 gallon plants are double the size of those your company sent. Your price was the same as locally.
We're so sorry to hear that your azaleas were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
2 of our cherry trees got lost in shipping. They replaced them quickly!
Great tree love it. We love love love love love love it
I ordered and planted 10 Thuja green giant's last fall from fast growing trees. Ordering and delivery was excellent. Trees looked fine but 9 trees did not survive the winter this spring I activated the warranty and they sent me nine new trees I have planted them and we will see how that goes!
We were very satisfied with the trees upon stoical. Thank you. Now, we'll just sit back, watch, and hope they grow I to trees that look like the beautiful pictures online.
I never got my BlackBerry bush they sent me 2 blueberry bushes. 50% were severely Damaged and would only replace them if they die. If I pay extra for a large healthy plant I shouldn't have to nurse it back to life. Additionally I got a BABY raspberry bush in a gallon bucket. If I order a gallon size plant I expect the plant to need that size of a bucket. Horrible experience.
We're so sorry for your experience and have reached out privately!
Ordered 3 items, fig tree, olive tree & snake plant. Fig tree came small, dirty, dry & badly bruised- lost 5 leaves within 2days. Snake plant leaves were bent & bruised. Fig tree was more like a branch with 2 stems. Reached out to customer service to voice my dislike. Rep mentioned sending out new items but nothing ever received nor refunded. Customers should not have to nurse plants back to life upon receiving. Would not order again online, prefer to make inperson purchases.
We're so sorry to hear how plants arrived! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!
Very disappointing. Arrived looking sickly with a third of its leaves missing. I'm hopeful it will recover but I'll have to wait and see.
We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!
Trees were barely 10" tall, lost most of leaves. Nothing like what was pictured! Larger lemon and lime patio trees sold locally for $16. I paid $119 for two. This was to be a gift to my son - too embarrassed to give!
I would like a full refund!
We're so sorry that your trees arrived with concerns! We have them covered 100% if they do not improve over the next few weeks and appreciate your patience as a lot of times the trees will make a full recovery!
Great experience easily found what I was looking for and shipping time was fast.
Smooth purchase and check out. One tree seemed very sick. I took photos and called them. I sent the photos to the email the customer service directed me to. I received replacements within less tan a week.
My woodland phlox arrived in full bloom, arrived Fed Ex overnight. Great quality with perfect timing. Discounts definitely help.
Your trees are dormant which is normal this time of year. Once your temps warm up, your trees will begin leafing out and be beautiful! Do not worry, we have you covered under our dormancy guarantee. Let us know by the end of May if there are any issues!