Trees.com

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California
1 review
0 helpful votes
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Half dead dracaena massangeana
April 21, 2022

I ordered 3 plants. A palm (it's ok, small with only 3 branches but appears healthy enough), a ti plant (absolutely gorgeous, lush, & healthy), and a dracaena massangeana or corn plant. Two of the smaller stalks of the corn plant look beautiful and healthy. The larger stalk is clearly dying. Yellowing droopy leaves and brown tips which continues to get worse despite my efforts to save it. I was sent an unhealthy specimen. Unfortunately for me, I had meant to purchase the plant guarantee but forgot when I placed my order. I'm wondering if they purposely send the less than healthy plants to customers who don't purchase the guarantee. Pretty dissatisfied with my purchase overall. The ti plant is gorgeous though.

Date of experience: April 20, 2022
Racheal S. — Trees.com Rep
over a year old

We're very sorry to hear about your plant and assure you we would never send out a poor specimen just because the warranty is not purchased. We have reached out privately to help!

California
1 review
0 helpful votes
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Will be shopping here again!
April 21, 2022

Even though UPS delivered my plants standing on their heads () the plants are healthy and good sized. I'm very pleased with the selections and sizes offered.

Date of experience: April 20, 2022
California
1 review
0 helpful votes
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Great service
April 21, 2022

Had an issue with a order and they were great in responding and fixed my issue asap

Date of experience: April 20, 2022
Oregon
1 review
0 helpful votes
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Broken branch/ fungus on leaves
April 21, 2022

The trees arrive when they were supposed to and they seem to be well packaged but one of the branches on the plum tree was broken. Not too big of a deal and I'm sure it will not affect the overall growth of the tree. More concerning was the black fungus or mold on the leaves of the pear tree and cherry tree. I have treated them with a fungicide and hope they will recover.

Date of experience: April 20, 2022
New York
1 review
0 helpful votes
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Some of the plants were small. Overall I would buy here again
April 21, 2022

The plants look nice and price seems right. Pretty colors

Date of experience: April 20, 2022
Michigan
1 review
0 helpful votes
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People that care~
April 21, 2022

I bought 2 trees and they were a little disappointing when they arrived. I called and asked what to do, figuring they just need a little love and care after the shipping process. They gave me a number to send a picture and the next thing I know I had 2 more trees coming to replace the original. I was in awe! Because I didnt ask for a replacement or anything I just wondered how to care for them or bring them out of dormancy if that was the issue. Each time I call I get someone that is helpful and give me good information, I will def buy from them again and recommend them to my friends. These days Good customer service is rare and I like spending my money where people make me feel like they care.

Date of experience: April 20, 2022
Georgia
2 reviews
0 helpful votes
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Brooks Cherry Tree
April 21, 2022

Beautiful tree. Larger than expected. Very healthy!

Date of experience: April 20, 2022
Kansas
1 review
0 helpful votes
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As Described
April 20, 2022

The two different species of trees I ordered both arrived in excellent condition and in the size described in the photos and as advertised.

Date of experience: April 20, 2022
Oklahoma
1 review
0 helpful votes
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Damaged plants
April 21, 2022

Several plants arrived damaged with broken plastic containers

Date of experience: April 20, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

New York
1 review
0 helpful votes
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Lime tree
April 20, 2022

Extremely well boxed. My lime tree is already getting new growth. Very good instructions enclosed.

Date of experience: April 20, 2022
Massachusetts
1 review
0 helpful votes
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Crooked tree
April 21, 2022

I ordered the largest Red Bud you offered. The tree was cut at some point and now it is shaped leaning back. The small trunk is straight but the tree itself leans to one side. We put that side leaning back. For $200.00 I would have expected a straighter tree. I won't bother to send it back but it is the last purchase I will make from fastgrowingtrees.com. Also, my tree looks nothing like the picture in the ad. I hope I live long enough to see this fast growing tree grow.

Date of experience: April 20, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Texas
1 review
0 helpful votes
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Fast Growing Trees is great
April 20, 2022

All 5 plants were planted 3 weeks ago and they have been doing great. Great Service and very good quality. I will be ordering more soon. Thanks

Date of experience: April 20, 2022
Oregon
1 review
0 helpful votes
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Bad Customer Service, and haven't received my plants.
April 21, 2022

I placed an order for two trees and within hours, kindly requested to cancel one of them, because I found it can't fruit in my zone without extensive artificial lighting. My request to cancel was denied because, "It already shipped" within 3 hours, on a Saturday, wow! Ok. Well now it's been 3 weeks, I still haven't received a tracking number or plants, and customer service is not responding to my emails. So, all in all, disappointed they advertised that the tree will grow in my zone, neglecting to mention it will never fruit in my zone, and even more disappointed that I haven't received my trees.

Date of experience: April 20, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry to hear about your experience! We have reached out privately to make this right!

Texas
1 review
0 helpful votes
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Looks good online, not so much when received (edit)
April 20, 2022

Edit: I got the sweet olive tree and 2 azaleas. All 3 are dying. They all have full sunlight and I water them as needed. Granted it's hot where I live (south Texas), but all of my other plants/trees are doing fine. Also, when I received the 2 azaleas they were supposed to be the same. They weren't. One looked healthy and had shiny leaves. The other didn't look too good and had dull leaves. Green but not healthy. Last time I'll buy plants via the mail.
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I needed a sweet olive tree. Didn't want to shop at 5 different places. This site did it all for me. Highly recommended.

Date of experience: April 20, 2022
North Carolina
1 review
0 helpful votes
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Trees in the mail
April 20, 2022

The trees are packages very well, couldn't be better packaged actually. I've ordered twice, but I will say when you see the sizes, you better count on the trees being at the very bottom of the scale of the height listed. A 2-3 foot tree will be stretching it to be 24 inches, but it will be nicely shaped and healthy.

Date of experience: April 20, 2022
Texas
1 review
0 helpful votes
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Best nursery online service!
April 20, 2022

After receiving 2 Crepe Myrtle trees, I called to report 1 tree has low quality. Fast Growing Trees immediately send a replacement tree. I'm very happy with their commitment and services to customer!

Date of experience: April 20, 2022
Texas
1 review
0 helpful votes
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Evergreen purchase
April 20, 2022

I purchased 2 drought tolerant evergreens and 4 thuja green giants. The drought tolerant trees are doing well, the thujas appear rigid, dropping its needles, and a bit yellowish. I think they're going to die.

Date of experience: April 20, 2022
Texas
1 review
0 helpful votes
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Tree is doing great!
April 20, 2022

Ordered a forest pansy redbud. It arrived in good shape and developed a ton of leaves quickly. The tree looks very healthy and we are looking forward to watching it grow.

Date of experience: April 20, 2022
Texas
3 reviews
2 helpful votes
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Peach Tree and Browning Limbs
April 20, 2022

Ordering the dwarf peach tree that matches the hot Texas summers was excellent, however; the limbs of the peach tree began to brown after being planted. There are 3-5 inches of dead wood on each limb. The tree went from 3ft of bright green to 2 feet and dead portions.

Date of experience: April 20, 2022
Nebraska
1 review
0 helpful votes
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Diverse
April 20, 2022

Great quality trees, delivered quickly. There's a better diverse inventory here with harder to find species of tree.

Date of experience: April 20, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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