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I purchased a tree and was told that the tree would ship within two days of the order. I waited for two weeks and the tree never was shipped. I eventually had to cancel the order as I had to move on to another company that would in fact produce the goods I had purchased.
I like the user friendly nature of the website. Our trees, seed, and shrubs showed up healthy and on time.
It shipped fast, came fast, I instantly planted these trees, they already rooted into the ground and are blooming leaves within a week
Could not be happy with the product! Awesome fruit trees!
Tree is the size of a pencil and strawberry basket was upside down in box. I got emails asking for pictures but I had included them with my original complaint. I just expected more based on other reviews I read. I am not certain the tree will survive given its puny start.
We're so sorry for how your plants arrived and are reaching out in hopes to get those photos!
I have received several plants from FGT and I'm always impressed with the shipping quality and plant quality. Every time I've had a problem the help team has responded quickly and with excellent knowledge.
All arrived well except for the Rainbow Eucalyptus tree. I'm nursing it back to health. Some how it arrived so dry the leaves were all dried up. But some a springing back now.
Just as many have shared in other reviews, the palms were much larger than expected! They came fast and very nicely packaged. Very awesome experience.
Your our webside said delivery in 2-3 days- it was 2 weeks- Fed Ex kept the plants in Vacaville- a city 35 miles from me for 5 days. The plants were ratty in horrible condition sick condition. All the leaves have fallen off. I was hoping to have a colorful front yard for Easter and all I have are sticks in the ground..
We are very sorry that the carrier held your order and the plants arrived in poor condition! We have reached out to get some photos so we can help!
I love this company. Great customer service and fast shipping. I bought 2 Gardenia bushes and a bloodred Japanese maple. Everything was packaged carefully and safely. I have no complaints.
Love, love, love dealing with this company. Then when I was talking to my oldest son he asked who I ordered from and said he has ordered from them too and had the same great experience.
The tree arrived almost 3 weeks after leaving the East coast to come to CA, but that's because I had to do 1 week delivery vacation hold due to leaving town. My 5 ft tree arrived perfectly secured in the box, with the root ball still wet. Great job.
The trees arrived in great shape. The shipping was great and protected both of the trees.
When I got the box and saw the trees I was extremely disappointed the trees were gray in color and not green they were half dead and is still struggling I when to Home Depot and saw three fully grown one for far less than what I paid for your two over ten feet in height and three time the body size green and healthy so please don't keep asking me for a review I am not satisfied thanks and good luck
We are very sorry for the inconvenience. Keep in mind that they sell their products at a wholesale price where we are a direct nursery where we breed our trees from grafting techniques to ensure the trees we sell provide quality fruit. We take time to care and grow these trees right when you order and we pack and ship them to you so unfortunately we are not able to compete with the big box stores.
I saw some great feedback from others about their purchase and experience with FastGrowingTrees and decided to purchase the Little Miss Figgy and Strawberry Hanging Baskets. The items were packaged really well from the outside. I was very surprised to find the conditions of the items on the inside of the box. The strawberries were too overwatered and came with quite a bit of root rot. One plant was in better condition than the second one. The second one had no strawberries at all. However, I was more disappointed with the Little Miss Figgy. I ordered the more expensive 3 gallon one since it was the larger size available. It was about 15 inches when it arrived. I understand they pruned them before shipment but I was thinking it would be larger? When I contacted them, I was told that my fig purchase was guaranteed to be a 3 gallon container but no guarantee on the size and height of the tree. I don't know why other customers' 3 gallon container trees were significantly larger! The rep also told me to plant my strawberries in larger containers and give them time. Doesn't that defeat the purchase of the hanging basket that they came with?
At this point, I am hoping that the conditions of the tree and plants will improve but only time will tell.
We're so sorry for your experience! We have reached out privately to assist you further with this!
The picture shows a lush 4' tree. My daughter r' VE a single long stem. A "big box" do-it-yourself store had better lemon trees for a quarter of the price.
We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
I bought 12 Nellie Stevens hollies (2 - 6 packs). They arrived quickly, were very well packaged and a very nice size. They haven't been in the ground for that long yet but they are doing just fine.
I have ordered and planted two fruit trees about a month apart, and they both appear to be dying.
1. The China (Mormon) Apricot (You're one step closer to your new plants and trees - order #*******005 has shipped!) was planted about a month ago and there is no new growth, and the original leaves are dry and shriveled
2. My new 5 in 1 apple tree looks bad with no new growth since delivery and planting 2 weeks ago. (order # no: *******).
We are very pleased with the plants we received, and they were delivered on a timely manner
I ordered a pink dogwood tree and when it arrived it already had a white flower so I called and was told that the soil must be to high of a PH and that was the reason the flower was white and if I corrected the soil condition, the flowers would turn pink. I tested the soil and it was right in the middle of the PH scale where it should be at 5.4PH.
We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience!