Trees.com

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Texas
1 review
0 helpful votes
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Sky Rockets are over the top
May 1, 2022

Our skyrocket juniper's arrived in good condition and very timely. They are going in the ground tomorrow and we are very excited. I was surprised to receive a free plant and lo and behold it was a maple. I have the perfect spot for it

Date of experience: May 1, 2022
North Carolina
1 review
0 helpful votes
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Fast response
May 1, 2022

Quick response time on customer service issues. Representative followed up and made sure I was satisfied

Date of experience: May 1, 2022
District of Columbia
1 review
0 helpful votes
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Trio Trifecta
May 1, 2022

Ordered online and the trees came in impecable condition. I had them in their pots for two weeks indoors before I could move them to pots outside and they are thriving.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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Great until they're not.
May 1, 2022

I purchased 4 fruit trees and 3 berry bushes through FGT, all of them great. Had I not received another tree through them my experience would have been wonderful, solid 5, BUT my husband decided to surprise me with a cherry tree for Mother's Day. This Stella Cherry tree was ordered as a 6-7ft tree that would Fruit the first year. When you look at the website it says that the reason to buy through FGT is because they care and nurture their trees and send well established WELL BRANCHED trees. I received a 6-7 ft stick. Not a single branch to be seen. When I contacted customer service they gave every excuse in the book in order to avoid correcting the issue- it's dormant, it was pruned for better growth, just give it time and it will turn into a beautiful tree, etc. One customer service person offered a store credit then changed their mind on the solution. I offered to send the tree back but get this- in order to return a product that I am dissatisfied with I need to pay for shipping AND a 25% restock fee. This is considering they sent me a tree without a single branch and I have warranty on it. I was going to do it because I was so upset but at the end of the day why should I be the one to pay for an issue that was on their end? If you look at the reviews for the Stella tree every single picture has branches. How can you tell me that what I received is normal? So with that all being said, I'll give them 2 stars because on the order that I made my items were satisfactory. But because of my husbands order I wish I could give them zero stars. Basically my husband paid $180 dollars for a 6 ft twig with a couple leaves on it.

Date of experience: May 1, 2022
Kentucky
1 review
0 helpful votes
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Totally Impressed
May 1, 2022

I was totally impressed with the size and condition of the sycamore tree I received. It was planted the next day after arrival and it's already flourishing.

Date of experience: May 1, 2022
North Carolina
1 review
0 helpful votes
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Great plants
May 1, 2022

Items were healthy and strong. Doing great so far.

Date of experience: May 1, 2022
Idaho
2 reviews
0 helpful votes
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Great trees, fast -- one-stop shopping
May 1, 2022

Wide variety of trees made it easy to find what I wanted in one place; one-stop shopping

Date of experience: May 1, 2022
Texas
2 reviews
0 helpful votes
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It is easy to shop with you and your plants are just unbelievable gorgeous.

Date of experience: May 1, 2022
California
1 review
0 helpful votes
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Excellent service
May 1, 2022

The instructions were clear and the service efficient and speedy.

Date of experience: May 1, 2022
Pennsylvania
1 review
0 helpful votes
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Corkscrew willows
May 1, 2022

Great information good price hopefully on arrival all went well, watching and waiting on growth.

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Cold hardy avocado tree
May 1, 2022

My first tree didn't survive but customer service was wonderful and immediately sent me a new one which is thriving. I call them with any questions and everyone there is overly and beyond helpful. Thank you! Many new leaves now and it seems quite happy. Can't wait for avocados!

Date of experience: May 1, 2022
Colorado
1 review
0 helpful votes
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All trees came with very small roots, half were dead
May 3, 2022

All trees came in a box looking dead, tried for 2 weeks to bring back to life, half are dead.

Date of experience: May 1, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Great Experience!
May 1, 2022

The overall experience was excellent. The customer service person I talked was very helpful and the trees I received are perfect.

Date of experience: May 1, 2022
Illinois
1 review
0 helpful votes
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Comes with leaves!
May 1, 2022

We continue to experience issues with Tyty nursery and decided to try fast growing trees! We are so happy! Great height, healthy tree, even had leaves! We are so thrilled! Great company would definitely use them again!

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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Unhealthy plants
May 3, 2022

Ordering was easy obviously the plants were not handled carefully during shipping there were broken branches and the products were dry even the root bundles

Date of experience: May 1, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

Florida
1 review
0 helpful votes
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Wrong tree sent
May 1, 2022

We received the tree and planted. I went to harvest the leaves to eat and realize that this wasn't the Moringa tree I ordered. Was not happy. But the situation was taken care of and a new tree was sent.

Date of experience: May 1, 2022
Pennsylvania
1 review
0 helpful votes
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Replacing a sad looking tree
May 1, 2022

I heard about this company from a person who has hundreds of fruit trees in their yard, so i thought they must be good. I bought the tree easily online and had it in 7-10 days. Packaged well and had simple instructions.

Date of experience: May 1, 2022
South Carolina
1 review
0 helpful votes
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Products
May 1, 2022

The tress were great but the plants in general were smaller than I expected.

Date of experience: May 1, 2022
California
1 review
0 helpful votes
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Tree was in great shape well packed
May 1, 2022

Amazing company with great customer service and high quality plants

Date of experience: May 1, 2022
Massachusetts
1 review
0 helpful votes
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Disappointing gift
May 3, 2022

The tree was a gift to my son. I've finally seen a picture of it. It looks like a leafless, dead branch. I'm not sure it will even live.

Date of experience: April 30, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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