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Exceptional service. Made sure I was kept informed during shipping. Tree was in great shape, and larger than expected. Watered and planted the next day. Tree is doing great.
Received two vines, as ordered. One completely dead. Was told there are no more in inventory so was offered a gift card or refund. Fine, but I paid to have both shipped to me and am only able to recover the price of the plant. Makes the one plant that was not shipped dead very expensive. Also, the two were to be planted opposite each other for landscape purposes. Now unable to replace the dead one and will have to remove the live one and find another option. VERY unhappy. Will use local nurseries so I can evaluate the plants myself.
I received my tree in a very timely manner. It was boxed perfectly. Looked To be in good condition. We planted it immediately in fresh soil, used Root boost, but I'm concerned it may not live. I'm hoping it's just in shock and will come out of it.
My original order was delayed by fedex, and the trees I got were damaged when they arrived three days late (by no fault of FastGrowingTrees.com) after sitting in a warehouse during an unseasonably cold weekend. When they arrived, I called customer care and they immediately sent out two new trees, and they arrived in perfect condition and seem to be thriving!
Site was easy to navigate and selection was good. Shipping was only 3-5 days and when plants arrived they were shipped and packed with care. Very pleased with everything. Plants even arrived with a few blooms and buds on them!
Easy to find what I wanted and the ordering process was equally as reasonable.
My Red Haven peach tree came within 4 days of ordering it. Very satisfied. I will order from Fast Growing Trees again.
I love my new tree, it arrived comfortably and well packaged, and is sturdy and happily planted.
Thanks
Exactly as advertised. Product was in excellent shape
I received the 10 arborvitae trees plus a free Peace Lilly as promised. All of the plants are doing very well & seem to be happy in their new home. Very satisfied & will buy from them again.
I bought an Ice Cream fruit tree and transplanted it to a larger container. It was set where it had full sun up until about noon, then partial sun to shade throughout the rest of the day. I'm not sure what I did wrong but about a week after receiving the leaves began to wilt and dry out. Unfortunately, I didn't purchase the insurance. "My bad!" I've reordered the and plan to give another try.
Any advice? I LOVE the idea of raising a healthy tree as do my daughters.
We would be happy to help out with your plants! We have reached out privately to help!
Loved most of my experience with this company. Easy to find trees that grow in my zone. The plants came packaged well. They looked healthy. They are doing well after a week.
However, I was given a free plant during the shopping experience. Added it to my cart. Saw it on my invoice. It did not arrive with my order. I emailed them to ask for an update on my free plant. The company has not responded to my email. I sent the email a week ago. For that, I am disappointed.
We're so sorry to hear this! We've reached out privately!
Two mimosa arrived securely packed and trees are doing well. Thank you.
I paid 150 dollars, why can't I plant it, it's really hard to understand, can you tell me the reason?
We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!
We received our trees and unpacked them right away. They were amazing! Full of gorgeous green leaves and thick trunks. We have already planted them and all the trees are flourishing!
My first time ordering from FastGrowing Trees was a very good experience.
My order was accurate. I was informed all along the way of the status.
The products arrived in very good condition.
I got all I needed and everything was perfect! My dogwood tree is in the ground and looking great
I ordered a crape myrtle tree, scarlet crape myrtle and a hydrangea plant. When received the trees were ok but I'm not sure the hydrangea plant will make it. It was wilted and sad looking.
I received a fruit cocktail tree. It immediately started to die. Within a week it was dead. The company sent me a replacement which I was grateful for. The moment I opened the box the leaves started wilting and started to die like the last one. I am desperately trying to save it. The leaves get crispy and fall off without them even turning yellow or brown. I am not angry with the company. I am just totally disappointed. Out of the 5 trees I purchased, one (avocado tree) is amazing. The others are still alive, but small with no new growth. I have to admit the company has tried to accommodate me. But the Fruit cocktail tree with the burlap bag root ball just does not ship well from what I can see.
We're so sorry that your replacement tree arrived in poor condition as well! We have reached out privately!
So far so good. I have not received my tree yet but the website and order process was good. The tree looked like it was dying during the first 10 days or so. Customer support team was very helpful, documenting my concerns and willing to fix things if the tree didn't turn around. It seems to have bounced back now and I am happy!
We're so sorry that one of the plants didn't arrive in great shape! It looks like half of the order was refunded and we apologize that we did not have any in stock to replace it.